These guys are the best. My engine blew . They replaced it with NO Problems. Runs great price was…read moregood. Am very thankful for the job they did. They are honest. Which is big in the car repair industry.

I am so thankful for Excel Gas Auto Repair. My back brakes went at the beginning of my vacation on…read morethe Cape. They took my car and had it fixed within a couple of hours and the pricing was completely fair! The person I was dealing with was exceptionally polite and understanding of my situation trying to get my car from Dennis to Falmouth which took longer than anticipated. I appreciate the support they gave me and getting my car back on the! 1000% recommend!

Great work!! Clark.. Thank you for my oil change…read more. Trustworthy... second time getting work done. 5 star service Thank you Angie

Excellent service station. This review long overdue. This is my station of choice when heading to…read moreand from the Cape from Jersey. They are extremely friendly and helpful. On two occasions they helped me out of a bind. The first (a few years ago) they repaired my car and drove me back over the bridge to my house and repaired my car in a timely manner. The second was just about 3 weeks ago when I called them and advised them that I had an oil change in NJ an and drove 4 hours to the Cape and noticed my car was smoking. No oil cap! I was so lucky I didn't burn out my engine, a neighbor got me oil and cap. Ray and Oscar looked it over to make sure it was safe to drive back to Jersey. Go to Bay Village, Oscar and Ray are the best!

Every time I have an issue with my tires and alignment, Sullivan Tire is the place to go. I go to…read morethe one in Wareham and they all are great to me. I strongly recommend them.

Avoid the Wareham and Plymouth locations unless you want to be scammed for unnecessary repairs…read more I brought my 1998 Chevy Express conversion van in for a routine alignment. My trusted independent mechanic had just completely rebuilt the front end with brand-new inner/outer tie rods and stabilizer links. Crucially, my mechanic personally freed up all the camber and caster adjustment bolts beforehand so the alignment would be seamless. Wareham pulled a lazy "tow and go" and claimed they couldn't reach the bolts. Corporate stepped in and sent me to Plymouth, claiming they had the proper tools. Plymouth called me with a fabricated story. First, they claimed the adjustment bolts were frozen. When my mechanic called them out on that lie, they immediately shifted their story and claimed they could turn the bolts, but the upper control arm was "seized to the frame," refused to adjust, and would need to be cut off. They immediately tried to hit me up for a $1,200 quote for new upper control arms. Here is where they caught themselves in a massive lie: the control arms on this van are relatively new insurance replacements, and when they handed me the final alignment printout, the camber and caster numbers were completely different from when I drove in. Basic physics and suspension geometry dictate that if the alignment numbers changed, the control arm physically moved. They forced the adjustments even further into the red, threw my perfect toe spec completely out of alignment, and then tried to scare me into a massive, unnecessary $1,200 repair. I refused to pay a single dime, walked out with my van, and took my business to an honest independent shop. They rely on cookie-cutter corporate sales scripts to exploit people they assume don't know any better. If you go here, check your printouts carefully--their own data exposes their dishonesty. UPDATE: Regional Manager called me from Barnstable to address this review. Instead of investigating a documented safety issue or addressing the physical data proving the alignment numbers changed on the rack, he spent a two-minute phone call yelling at me, attempting to talk over me, and trying to bully me into removing my public feedback. He admitted that the camber and caster numbers moved, but claimed that a technician turning a wrench and changing the vehicle's geometry on a screen is just a "matter of opinion." He then tried to guilt-trip me by stating they spent five hours on my vehicle, ignoring the fact that they spent those five hours actively making the alignment worse to fabricate a twelve-hundred-dollar repair checklist. This company does not care about vehicle safety or mechanical reality; they only care about manipulating public metrics and protecting their store scores.

AMAZING... these guys are honest and do great work. Funny…read moretoo. They are so swamped with work here that it takes some time to have your work done here. Plan leaving your car with them for a few days. Awesome guys. Trustworthy.

Donnie is great. Had a problem with the a/c in the car and he went above and beyond to let me know…read morewhat exactly was wrong. He also suggested getting a second opinion (just in case) and there are not many people who would do this. Will be taking my car back to him.

Adam and the owner are great. However, I went today for an inspection sticker, and advised the…read moremechanic beforehand that I had a check engine light on and wanted him to fix the issue. The owner is out of the country. Instead, he pulled my truck in and put a RED reject sticker on it and charged me $35.00 cash for this. My current inspection was good through the end of August, at least. Red means 'unsafe to operate'. The check engine light is on for an evap issue. He noted that I had a back-up light out. These are not required safety lights for inspection purposes. All my tail lights, brake lights, etc. are operational. The truck has 62,000 miles on it and has always been maintained. I will be returning tomorrow for the correct sticker. It is unfortunate that the mechanic chose to do this. I will not use them/him again.

My truck broke down for service and I left it there in the morning, they got it right in, which was…read moregreat. They called me in the morning to tell me what was wrong in along with the scope of work and a proposal. The proposal was very fair and they did call me when the truck was done. When I went there one of the gentlemen with a longer hair, making fun of the truck saying it shouldn't even be on the road and I should bring it to the junkyard and buy a Ford. Thought it was rude especially in front of customers.

Ok, I'm finally getting around to writing this review after about 6 months - which I suppose is…read moregood in that I've gotten a lot of time to see whether the work holds up. Short answer is: yes, the work at Cape Cod Customs holds up, and it holds up well! Cape Cod Customs installed a 4.5in suspension/lift kit on my 1997 Jeep Cherokee XJ Country. Greg was very helpful from the start and was kind enough to talk to give me his honest opinion on the lift kit I had purchased, which was not from a top quality manufacturer and had a "hit or miss" reputation. Despite this, Greg understood when I told him I was willing to take the risk and that the lift kit was the only one available in my price range. As someone who owns a small business, I always appreciate when someone can cut to the quick and give me the honest info. Greg is definitely that kind of guy - he cares about the work his shop does and isn't just looking for a quick payday - and in my 37 years I've only run into a handful of people like that in the auto industry. Greg installed the lift kit on my Jeep and despite the issues that sometimes come with the brand I chose, so far everything has run phenomenally. Not a single issue with the suspension system, and the Jeep rides great on regular roads and the highway - and surprisingly I can still get 85+ mph out of it, even with 33in tires and 186,000 miles. I drove all the way out from Boston to have Cape Cod Customs work on my car and I couldn't be happier that I did - and for any major work in the future, I know where I'm going! As a business owner, I also know that some customers just won't be happy unless you give them the work for free and I have a hard time understanding how my experience, and the experience of so many other reviewers here, could be so vastly different from the one particularly negative review on here. I urge everyone to look at CCC's whole body of work and make a decision based on that! As someone who knows a thing or two about cars - those look like random photos of rusty cars. If a recent paint job had been done to those vehicles, you'd be able to see "witness marks" - i.e. evidence of the work performed. For example, it takes years for that amount of rust to accumulate - even with our harsh winters. If that car had been painted, that rust would have been sanded off first. If they painted over the rust, you'd be able to see deformations in the paint next to the areas where it's peeled off. It's very difficult to get vehicle paint looking flat, and it would be impossible for the remaining paint to look like that if they just painted over rust. Just my informed opinion, but it looks like someones telling stories! (also, just so everyone knows - the metal around the front fender was left on by me so don't fault CCC for my laziness in not removing the fender flare mounting yet!)

went to cape cod customs met with Greg told him I wanted backup camera and blue tooth in my 2005 pt…read morecruise. I put $1,000.00 deposit.(July 17) he said next week he would call when they came in. I waited another week he said waiting for one more part.Now when I call it says the phone won't accept any call.Went there it was closed I'd like my money or have the work done Pattie Rollins

David is top notch. He fixed my daughter's vehicle at a great price and quick. Great place to…read moreservice your vehicle.

Don't listen to the negative reviews…read more I've been going to The Shop for the last 7 years now. They were recommended to me by a coworker, so I tried them out. The staff are super friendly, and Will and Dave always take care of me. They're all like family to me now that we've gotten to know each other over the years. 95% of the time they can fit me in right away. They do have their busy times, so there might be a small chance where you have to wait a day or two to get your car in. Oil changes are quick and the cheapest around the area. They've changed my transmission for me, which helped my 2005 Honda CR-V run to about 275K miles. They've changed belts, worked on my brakes, done tune-ups...you name it, they've probably done everything on my old SUV. And she purred like a kitten after. Plus, they didn't take all of my money. They work hard, are honest with me and fix all my car issues. They keep the prices down as much as they can. I recently had to get a new car, and the guys check in with me every now and again to see how I like it. If you're in the Pocasset area, I highly recommend taking your vehicles to The Shop. It doesn't get any better than these guys!

These guys were ok a few years ago but they have a big ego now. High prices and unfinished work…read more I brought my Honda in last summer for an alternator and AC issue. $998 later the alternator was fixed but the AC was still not working. Will, one of the owners, said that he fixed the AC but couldn't figure out why it wasn't working still. Said he thought it was an electrical issue but didn't have 'time' to work on it. Now they are selling cars and not making sure that they are safe enough. Incomplete and overpriced. It was great that they were nearby but won't be going there again.

I've been going to Chuck's Auto pretty much since they opened. Chuck is a nice guy who does good…read morework on the cars, and I've never seen him overcharge for anything. Sometimes I feel like we don't pay him enough! I know he's probably headed for retirement soon and when he does, we will sorely miss him.

Guy was my go to mechanic for as long as I've been driving. Then I noticed prices going up, which…read moreis understandable, but I couldn't shake this feeling I was getting ripped off. The last time I brought my vehicle to him, he didn't even service my vehicle, disconnected my check engine light, and charged me full price. New customers aren't welcome and loyal customers are disposable.

I meant to leave a 5 star rating for this local business! They go above and beyond! Who else around…read morehere brings your purchase outside AND.... Puts the wipers on?!!!

There are many auto parts stores in the area. All of them have at least one employee who really…read moreknows the business. The difference with Douglas is they ALL know what they are doing. You can go there with questions or to look for an obscure fit, anything out of the ordinary and they will be your best bet. I needed parts for a project and the other two stores in the area really didn't know how to cross reference or match a certain belt. Douglas should have been my first choice. It was nothing at all for them to find what I needed. They are worth the extra five minute drive for me.