Sent out by home warranty company (Choice). They replaced the fan motor with the wrong motor. It…read morewas louder than a freight train. The came back but didn't fix it and told us every time they had to come back it cost them money?! After being tormented for over a month I called my regular HVAC folk. Not only did Ken's put in the wrong motor but they cut the wiring harness and bypassed a critical valve to make the cheap motor work. It cost us over $1300 to get it repaired correctl.

Great service. They just get it done. Courteous also --and they follow up in timely fashion…read more What more do you want?

We were very pleased with this company. Our AC went on the blink and they had great reviews. I…read moredefinitely would recommend them to anyone that are having issues with their AC/Heater units. The technician was prompt, knowledgeable,courteous and fixed everything within a couple of hours. The office staff I spoke with on the phone were friendly and helpful. They were reasonably priced also.

They just quoted me a one time service fee for one basic seasonal cleaning/service of 145$ plus tax…read morePlus another 300$ to add up to a pound of freon if it needs it. Heaven help me if it needs 2 pounds or more! Needless to say I won't be bothering to get them to quote me an estimate to replace my10 year old HVAC system which will soon need a total replacement. They have already priced themselves out of "reasonable" range.

Dave at Fulford was terrific at repairing two poorly ventilated vents. He communicated regularly…read moreand responded each and every time to questions, made an xtra complementary visit to provide an overview and summary of all work performed while we were away.

Absolutely unbelievable service. I called at 5:55 today. July 4th 2025. The answering service…read morepicked up and took the information and actually said someone will call you asap. 2 minutes went by and a tec named mason called. Told him my issue and the ac stopped cooling. He said I know right wear your house is. Ill be there in 15 minutes. Sure enough 2 tecs show up and professionally stook his hand out and said I'm mason and introduce the other tec. I cant remember his name but very professional. 2 minutes figured out the issue it was froze. He thawed it and checked and it was low on freon. Which means theres a leak. He explained what I would imagine. It needed a little freon till they could come and check for the leak then filled up. Very understandable. In the midst another crew came by just to see if they could help. Shortly after they where gone. But before a very nice gentleman asked if I was on the yearly maintenance plan. Im not. He explained and I will do that. But those guys really where extremely professional. I own retail stores across nc and I hope my employees give the same customer service. Thank you so much snd I pray it dont leak before yall find the leak. Curtis Leach oyster harbor supply

I recently had some issues with my air conditioner and called these guys to see about servicing it!…read moreThey were prompt and thorough! I somewhat suspected that the Condenser was shot, due to its age, but wasn't sure! Well, they confirmed it! The service guy referred the sales guy and he was there the next day! They were very knowledgeable and took the time to explain everything to me and we're not pushy! They gave me a favorable quote and ordered the unit! It took a few days to get but when they finally got it, they showed up and took out the old and installed the new! They were very considerate and cleaned up when they were done! I think I got a great deal and am very satisfied!

Service was quick as service location was very close but reason this company was called they were…read morecompany that installed system and it was felt price was somewhat high compare to job recently done on another property where service call was #30.00 less

Beginning in 2015 with this company. they installed 2 new compressors from Goodman. I agreed to a…read moremaintenance contract with them. Along the way until today, 2026, we have had reliable service from A+. In July 2025 they installed a new air handler and heat pump from Lenox, a good brand, $16,095.00 value. my cost was $12,981.70 after the value preferred customer discount and 14% additional saving discount. Paid in full after installation. Not a great deal for us but A+ had been reliable up to this point. We complained about the loudness of the unit, the inconvenience of even replacing filters, thermostat that came with the unit not working properly, and the extra noise coming from the unit immediately with no solution except they installed the thermostat we previously had. I visited the local office and spoke to some guys in an office about the issues and said I wanted what I paid for. they did not act concerned but agreed that I should expect to get satisfaction for what I paid for. Several techs have visited the home since with no solutions but ideas they would relay to management. A tech came recently to do the maintenance check after a year. No problems found, except for a bad capacitor in the other unit, even though we discussed with him the problems we have complained about and lived with for a year. Finally, a tech, Bradley, came recently after our call. He corrected the filter situation and "ordered the thermostat" that came with the unit and said he would be back in about a week to install. (No sign of him nor any communication since.) He found a blockage in the draining system and corrected it. The noise from the system remains but the annoying knocking sounds have mostly disappeared. (NOT AS LOUD) However, now almost a month later, NO THERMOSTAT, and A+ is calling for us to renew our maintenance contract. It seems ridiculous for them to ask when they aren't doing what is expected already, and we are still experiencing problems with the unit installed in 2025. I cannot recommend this service to anyone at this time. We have no response from management or explanations when we complain. Simply put, all the techs are polite and seem to be knowledgeable and willing to do whatever it takes, but somewhere along the way the communication falls on deaf ears at the management level! LOOOKING TO CHANGE HVAC COMPANIES!!!! FRUSTRATED: STEVE AND VICK.

They did a service on my packaged HVAC unit about 9 months ago when my tenant called with no AC…read more They got there 4 days later although the location was 3 blocks from their location. They included two follow up maintenance calls valued at $75 each. They should have just taken the money off the bill at the time because these visits were worthless. After each of these calls, they made suggestions as to how I could spend more money with them and did not perform any maintenance at all. I contacted them and all they did was to continue sending me boilerplate emails recommending I buy more of their "services". They are unresponsive and they do not do what they say they will do. BTW, I worked for Honeywell for years doing commercial HVAC maintenance and these guys may not be scammers, but they are acting like scammers in my opinion.

Very happy with the Service Techs and Comfort Advisor. Tech…read morecame for our Annual Service, he quickly discovered that our #2 unit was low on fluid; he explained that it would take a leak search to know if leak was in heat pump or air handler. He promptly setup an appt for tech to come for electronic leak search. Within 2 working days Tech & trainee were here to preform leak search and 2 more days our Comfort Advisor was discussing our new unit. Repair on 14 year old system was half the price of new units and guarantees. We have been pleased with service, repairs, price and the staff that has come to service our units.

Do not trust Sandpiper HVAC unless you enjoy throwing money away. We pay for a maintenance…read morecontract, but their customer service completely vanishes after 4:00 PM. Two weeks after a routine service visit, our unit failed. They have returned three times and still cannot fix what they broke. Their emergency line is completely useless. It is 90 degrees today, and we have been entirely ghosted since we started calling at 4:30 PM. This company takes your money for contracts but leaves you stranded in intense heat with a broken system.

Great company! Highly recommend....very professional and thorough....also very educational . And…read moreall the work is guaranteed... I would hire them again in a heartbeat.. BRYANROBERTS Shallotte NC

Bill and his Clean Breathing Team did a fantastic job remediating 20 years of cigarette smoke and…read morenicotine residue in the garage of our recently purchased home. We considered about 6 companies and had several onsite inspections and estimates. We selected Clean Breathing over larger well-known franchise companies and we were not disappointed. Bill listened to what we wanted to know and provided details of his process and materials. Other companies just measured square footage and provided much higher prices with little in the way of details. We got the impression they were used to dealing with insurance companies where there were few questions asked. Bill's team meticulously cleaned and removed all odors. Then, they carefully prepared the drywall for painting as if it was inside a custom home, filling all holes and blemishes, hand sanding, and the applying to coats of quality paint. The team was not only professional and technically proficient but they were also courteous and polite. Everything was perfectly clean before they departed. The odor is completely gone and the garage looks great. Their attention to detail and their clean up after the job was done is noteworthy. We couldn't be happier. Gary and Connie, Sunset Beach