I tried, unsuccessfully, for two weeks to obtain a commercial preventative maintenance contract…read morequote for a small business. I submitted my information through their form on the website. I followed that with three phone calls. Finally, after two days of playing phone tag, I gave up. Their voicemail system was full so I couldn't even leave a message. How frustrating.

This was my first time using Temple and I was very impressed with their fast response and…read moreprofessionalism. Dave was very knowledgeable, and informative. He took the time to properly and thoroughly check my heat pump system and charged a very fair service charge. Based on this experience I can recommend Temple and will be calling them again for any additional HVAC service or repair needs. .

I'm so glad I switched to this business. Forgive me, names aren't my specialty. Brayden came for…read moregeneral Seasonal Service. He's is fantastic! Great customer service. This establishment is very trustworthy and knowledgeable. Every other company we have ever used, made up reasons to fix equipment that weren't necessary. Every time Smiley's comes. I know I'm getting the truth and excellent value a customer deserves. Thank you Brayden! You all Rock!

Smiley's has helped me in the past. They respond very fast and perform great quality work. A dozen…read moreor so years ago we woke up one cold winter morning without heat I just started making phone calls. Smiley's was the first business to answer the phone at around 7:30 in the morning. The call went through to the owner's (Larry) cell phone and he came by our house about an hour later. Our HVAC system was pretty ancient and very inefficient so I wasn't surprised when it needed to be replaced. Larry explained our options to repair just the heating portion of the system for less or the entire heat and air system for more money. Ultimately we decided to completely replace the old system and Smiley's was out the very next morning to get the job done. The men performing the work were friendly and efficient. They installed our new system quickly and explained its operation to us. We appreciated that they cleaned up after themselves so there was nothing for us to do after they left except enjoy our new system. Over the next several years we had some minor issues which they quickly took care of at no cost. They even replaced some of our ductwork under the house and charged only for the parts with free labor. Smiley's has grown over the years, they now have multiple locations in the area and it's not uncommon for me to see commercials for them on TV. They are a local family owned and operated business and dealing with them feels like you are working with friends or neighbors. These days I have a maintenance contract with Smiley's that includes semi-annual cleanings and inspections as well as priority service and 15% off repairs. I have remained a satisfied customer over the years and have always been impressed with the knowledge, expertise, professionalism and quality of service I have been provided by all the technicians with whom I've dealt. They have consistently gone over and above what is required. Smiley's is a first class business and I am happy to recommend them whole heartedly for all your HVAC needs.

They have been very good to us. I probably need a new system, but whenever there was an issue with…read morethe system I have, they have always come out quickly to fix it. Very nice customer service and support. Great techs as well.

Everything, technician obviously knew what he was doing, answered my question and thought I have an…read moreissue with my compressor didn't try for a quick sale. He suggested that we wait and see. I was very impressed. I will be using this company for my future HVAC needs.

Fast affordable HVAC repair on an older system. Gave great advice on the existing system and Future…read moresystems. I had heat in 20° weather and a plan for when the dinosaur system I have needs replaced.

Called AJ based on multiple recommendations and he exceeded expectations. Got home and the A/C was…read moreout, with RESET flashing on the thermostat screen. Called AJ and he walked me through the troubleshooting process and determined that the drain line was clogged. Followed his directions, got the line unclogged, and the A/C is now back online. AJ has a new customer for life!

JMR came to look at repairs for my 20-year old oil burning furnace. They quoted the repair, but…read moreonce they got into it, determined that it was too far gone to repair, and it really needed to be replaced. They quoted replacing the furnace with oil, replacing with gas, and replacing the both the furnace and electric hot water heater with a gas unit. Their pricing was better than the competition, plus offered more options. We chose to replace the furnace and hot water with gas. Bottom line, they did what they said they would do, they were respectful, and John was very responsive. I would trust these guys to do work for me again, and recommend them highly.

My heater shut off and I didn't know how to turn it back on. Called these guys. Charged me $89 to…read moreturn it back on. Later they emailed me and said my heater needed a new part and it would cost over $1200 to repair. I asked what the part was and how long they think it would take to install. NEVER HEARD FROM THEM AGAIN. Next time I had a problem with the heater, I called someone else who told me it didn't need a new part and taught me how to use my heater properly. This was six years ago, no problems with heater since. Do the math, folks.

We requested water heater replacement. Bill and his son were able to come out the same afternoon to…read moretroubleshoot it. The next morning the new heater was installed for a decent price, without mess, and without issues. Very very professional, knowledgeable and friendly, would hire them for all future plumbing and H/C work.

I hired this company to install a gas fireplace and lol mat a few minor plumbing issues. 3 hours…read morelater the fireplace was installed but would not work for more than 5 minutes at a time. They intact was due to low gas line pressure which had to be resolved by the propane company. The propane company Ame out and said the pressure was fine. It still doesn't work. They should not have taken this job if they don't know how to properly install and troubleshoot gas fireplaces, for over $330!

So I worked with Virginia Breeze through my home warranty company. Virginia Breeze was pretty…read moreamazing. My system was completely shot and they worked with my home warranty company over the holiday to get it replaced so best part is now I have heat they came and installed it. It took about a day and it works perfect really amazing work service. I can't speak higher for these guys

Very Disappointed with Virginia Breeze HVAC…read more Unfortunately, my experience with Virginia Breeze HVAC was extremely disappointing. Virginia Breeze came to my home on July 31 to repair my A/C. I paid an additional $200 to have the water pan and condensation line cleared. Unfortunately, my A/C system went down again on August 12, less than two weeks later. I contacted my home warranty company, and they placed a new service order with Virginia Breeze because the original service was less than 30 days prior. I personally texted the Virginia Breeze representative and attempted to call, but received no response. I waited until the following Monday, when my home warranty company contacted Virginia Breeze while I was on the phone. I was told that I was already scheduled for service. However, I explained that no one from Virginia Breeze had contacted me to schedule an appointment. I was willing to give them until Tuesday, but by Wednesday I still had not received a call, text, or any communication from Virginia Breeze. As a result, I suffered in a home that was over 90 degrees for almost two weeks. At that point, I was given the option to have another contractor come out. The new contractor inspected my system and identified a refrigerant leak. The contractor also told me that the water pan was full of water and was not draining, despite the fact that I had paid an additional $200 to have the pan and condensation line cleared. The representative had used my personal shop vac to perform that work. I wish I could receive a refund for the additional service charge I paid, since the new contractor found that the pan was still full and not draining. What was most disappointing to me was the lack of communication and urgency. Having no A/C during one of the hottest months of the year is not a minor inconvenience, especially when I had to endure temperatures above 90 degrees inside my home for nearly two weeks. I expected much more concern and follow-through from a company that had just serviced my system. I understand that HVAC issues can happen, but communication, customer service, and standing behind your work matter, especially when the system fails again within such a short period of time. Unfortunately, based on my experience, I would not recommend Virginia Breeze HVAC. I hope the company takes this feedback seriously and improves its communication, workmanship, and customer service for future customers.

We purchased an existing house 4 years ago which had a dual-fuel HVAC system. I contacted the…read morecompany I used for many years at our old house which I was very happy with but, they didn't seem to understand the system. I did a little research of reviews for HVAC companies in Chesapeake and found Simmons had great ratings. I found quickly why they had 5-stars! My previous HVAC contractor had been out twice and I was left with, " you need a new thermostat" and left with a cold house. That's when I found Simmons. They were very responsive and were out within 8 hours. The technician was very polite, professional and explained everything about the system (since I was unfamiliar with a dual-fuel system). He identified the problem and made the necessary repairs quickly. Having had a great experience then, I put the system under contract with them. Since then they have not let me down. They have kept my system in excellent condition. This week I suddenly had an issue with heat. Called and had a technician here within 3 hours. He got the system working but the next day I had the same issue and on one of the coldest days the system was out again. I called after hours and within 15 minutes had a call back from the on-call tech who said he would be here in 20 minutes. He was. The problem was so minute, a loose connection, but trouble shooting that was a pain for him, but he found the problem within 15 minutes. Simmons is my only HVAC system contractor. I know the age of the existing system and understand it only has a few years left in it. I feel confident that Simmons will keep it running great and when the dreaded day comes, it will be Simmons technicians installing a new system.

My heat pump needed repair so I gave them a call. They can take a look at it in 2 to 3 weeks.read more