I hadn't seen my PCP, Dr. Amy Kakimoto, in over a decade, but I was so happy to find out she's…read morestill at North Coast Family Medical Group. Life happens, and I'd put off routine check-ups for far too long, but I recently decided to schedule an appointment for blood work and had a list of questions, along with a need for some advice and recommendations. Scheduling was a breeze. Their patient portal is user-friendly, and the response time was surprisingly quick. Despite my last-minute request, they managed to fit me in. In the past it would take me months to see my PCP. This was a big improvement. Everything, from lab work requests to accessing clinical notes and instructions is automated in their system, so there's no hassle. On the day of my appointment, I was pleased to find plenty of parking, even on a busy weekday afternoon, which is always a plus. The clinic looks amazing and they've clearly made major renovations. The space is bright, modern, open, and spotless, with an inviting atmosphere. The staff were professional, warm, and attentive. From the receptionists to the medical assistants, everyone made me feel welcomed. During my appointment, Dr. Kakimoto addressed all of my questions and concerns with patience and detail. Even though the visit lasted only about 30 minutes, I left feeling reassured, informed, and optimistic about my health. I also love the reminder texts and emails! So helpful especially when you have so much going on. All your clinical notes are available in their patient portal app for easy access as well as all your medical records, tests, and more. I highly recommend Dr. Amy Kakimoto and North Coast Family Medical Group to anyone looking for quality care.

OVER BILLING: Kara their billing coordinator will not take responsibility for billing issues and…read morehas alienated me over $50 because she won't fix their issue with Aetna. Aetna pays NCFMG over $500/visit and each visit I paid my PCP copay of $20. Yet the billing went through as if I saw a specialist ($45 copay) and I only saw a PA, plus North Coast doesn't have specialist they only do Primary Care. This was all because the doctors were listed incorrectly on the bill sent to Aetna. So I called Kara a few times, and I called Aetna a few times and then I put them on a conference call together, and then I followed up with Aetna several times to make sure they were fixing the issue. So after about 4 hours of my time and Kara blaming Aenta and Aetna blaming her I had to give up. And I had a final call with Kara and said there is no way I am paying the $50 because this was billed wrong, just on principal I can't and won't pay it. I can't believe I am ending a 10 year relationship with NCFMG who gets paid $500+ every time I visit over $50 I was wrongly charged for, that is brilliant customer service and a fantastic business model. Note for NCFMG if you even read these reviews: PA Noel and PA Morrison are setup incorrectly with Aetna. They had 2 profiles, one with UCSD and one without. Aetna billing uses the one without which makes them unrecognized so they bill as a specialist. So why don't you call Aetna and fix it before you have more patients leave you over erroneous billing.

I had such a great experience at Scripps Encinitas Dermatology, and I want to give a huge shoutout…read moreto Kim, the patient advocate. She took the time to really listen to my situation, patiently walked me through exactly what to do, and helped me navigate a problem that felt overwhelming at first. Because of her guidance, everything was resolved. It's employees like Kim who truly make a difference and make life easier for patients. Thank you for going above and beyond!

I'm writing to share feedback about my visit to Scripps Clinic Encinitas Lab. My appointment…read moreexperience was awfully frustrating due to Erica who had extremely poor respect for patients, terrible communication skills, and was very rude and unhelpful. I expected basic courtesy, but I left feeling dismissed. I hope the lab managers Omar and Jessica can review its front-desk processes and improve Erica's communication with patients. I'd like this experience to be acknowledged and addressed.

Very pleasant experience here. Not sure why so many negative reviews…read more Came here one day with a family member for a health issue and only waited 45min to be seen. Not too bad. The front desk staff was pleasant and helpful. We saw a nurse practitioner instead of a doctor and she was very knowledgeable and helpful. Did a thorough exam and provided medications for the patient. The waiting room is a bit small and could use a deep cleaning. Otherwise a good experience.

The worst urgent care experience I have ever had…read more I initially went to Access Medical Centers in Encinitas for UTI symptoms and was prescribed a 7-day course of Macrobid. My symptoms did not resolve. I continued to have leukocytes on multiple at-home urine tests and had been experiencing persistent flank/kidney-area pain for approximately three weeks. I returned because the issue was not resolving, I had a low-grade fever the day prior, aching kidney pain, and I wanted further evaluation. I specifically asked about additional testing for STIs and Candida and wanted to discuss whether my persistent flank pain could warrant evaluation for an upper urinary tract infection or another cause. While I was waiting in the exam room with the door open, I overheard the supervising physician discussing me with the NP. I heard him say that I was going to react to every "little twinge" in my body, suggest that I had an overactive bladder, speculate that maybe my pain was "from yoga," and say that I had it "set in my mind." I then heard him say that they don't treat "psychological issues" and that I should go home and "just relax." I was appalled. I previously worked in an ER while earning patient care and healthcare experience hours in preparation for applying to physician assistant school. I understand that clinicians may disagree with a patient's concerns or believe that a particular diagnosis is unlikely. That is completely different from speaking dismissively about a patient within earshot and attributing her physical symptoms to psychological issues without appropriately communicating that assessment to her, or even meeting her. After overhearing the conversation, I told the NP that the physician should not speak about patients that way, that I knew something was wrong with my body, and that I found his behavior extremely unprofessional. She apologized to me on his behalf. Women with urinary symptoms already face enough difficulty getting persistent or atypical symptoms taken seriously. If you have recurrent UTIs, interstitial cystitis, persistent urinary symptoms, or simply want your concerns addressed respectfully, I would strongly recommend seeking care elsewhere.

It feels like the established policies of the insurance companies try to get in the way of my…read moreyearly physical. Every year, Dr. Hadley finds a way to make the visit a really great experience anyway!! His quality of care is filled with discussion, questions and answers. He listens and responds politely and thoroughly and I always feel better about 'me' when I leave his office. It is a challange to get an appointment, sometimes. But when it's all said and done, I truly appreciate the respect given to me and that it is his default. Dr. Hadley treats me as an informed owner of my body not just a 15 minute patient and he is well worth the effort if you are looking for a smart, compassionate medical care provider.

Just a hot mess. The two providers I see are nice but a total mess in terms of sending out any…read moreprescriptions (which is the only reason I see them). The staff are either rude or clueless. Everything takes *at least* 3-5 messages where you repeat the same things and there's a good chance they will still send in the prescription wrong and you'll have to start over. If I wasn't forced by my HMO to go there, I would switch in a heartbeat. Best part about changing jobs soon will be not having to deal with their shenanigans every 4-6 weeks. Instead of wasting time having people respond to every negative review on her, Scripps should hire more people for the offices or pay the people who are there more so they don't hate their jobs and they don't mind doing them.

This review is for Christina the ultrasound technician. As many woman can relate and particularly…read morethose in my age bracket...we can be going through some female things that can oftentimes disrupt our life and or make it pretty uncomfortable. My OBGYN wanted me to have an ultrasound to compare to my last ultrasound visit (non ob). Christina was very thorough from the moment she greeted me to the very moment we were done. They were ready for me the moment I walked in for my appointment. I did all the pre-check in stuff, in the application, and then clicked the "I'm here now" feature. It actually worked (sometimes in the past it hasn't worked in the application) My appointment was for a specific time and the application gave a notice to be there 15 minutes prior. It somehow switched that it was 20 minutes prior & I'm not sure why that was. ?? I come prepared for these types of visits anyway & that cuts down changing in & out of my wardrobe times. It all went smoothly and I so appreciate that. My OBGYN & team is great here too. She deserves her own review!

Dr Grace Was wonderful surgery on my mom. Pre-op she…read moreexplained everything (a-z) answer all questions i had (my mom). Of course unfortunately we miss is Dr Brody. Dr Grace thank you for everything

We love Dr. Terry and Dr. Tolba! Very understanding, helpful, and pleasant Doctors! The staff is…read morefriendly and everyone is very accommodating.

I appreciate that it's usually easy to get an appointment quickly. However, depending on your…read moreassigned primary provider, it can be difficult to see the same person for annual wellness visits. This makes it challenging to build a consistent relationship and can feel impersonal. In one case, a pediatrician refused to prescribe an antidepressant for my child, despite her long-term therapist recommending it after other approaches had been exhausted. We had been actively addressing her care, but her depression was worsening. The situation was framed as though I was pushing for medication, which was not accurate--I was responding to clear signs of distress and her own requests for help. The pediatrician spoke with my daughter alone for approximately five minutes and appeared to make a decision based on that brief interaction. My daughter later shared that she felt uncomfortable, unheard, and somewhat led in her responses. Her condition worsened significantly, spiraling into SEVERE DEPRESSION and SELF HARM. While the provider was kind, the approach felt dismissive of parental input. It gave the impression that a brief interaction was given more weight than the insight of those more familiar with my daughter's history.

I was transferred from Urgent Care to Scripps Encinitas ER in February, 2021 due to chest pain…read more They have done lot of tests to find out what the problem was, which I appreciate. They also explained what the procedures were when I asked. I was kind of starving, because I was offered sugary foods which I was not supposed to have, like Yoplait yogurt, sugary cereal and white bread. When a female staff member tried to cut the Urgent Care tag from my arm, she cut into my flesh with her scissor. It was unbelievable that a trained health care professional be that negligent. The scissor must have been contaminated because the wound got infected and I had to obtain some antibiotic cream to stop the infection.

Dr. Murillo was absolutely awful and tried to skip tests during my doctor's appointment with her. I…read moream 37 weeks pregnant and the entire process of asking her for advice on my baby being breech and waiting to be tested but then denied was a huge let down. She even refused to check if I was dilated and then told me that if I go into labor this weekend I should go to the ER for treatment. Wtf? if you don't like what you do, don't practice and make other PREGNANT women's experiences miserable. The Encinitas Scrippts office was miserable as well for my doctor's visit. One nurse wasn't concerned at all about my weight drop and my husband had to ask if the baby is ok and safe. It was really a huge let down to receive such bad treatment but at 37 weeks, there's no time to switch care or do anything really. I really hope other patients aren't being treated terribly but from previous reviews it seems I am not alone.

I'm writing this review because I really hope management will address the communication and phone…read moresystem at this office. This is now the second time I have tried calling the office and have been unable to get anyone to answer the phone. I left a voicemail, but during my previous experience, I did not receive a return call. I understand that medical offices can get very busy and staff may not always be able to answer every call immediately. However, patients should at least be able to expect that their voicemail will be returned within a reasonable amount of time, especially when they are trying to schedule an appointment or communicate with the office. I previously brought this concern to the attention of the receptionist/medical assistant, and they seemed surprised when I explained that I had difficulty reaching anyone by phone. Unfortunately, I am experiencing the same issue again. This is very inconvenient and frustrating, and I believe it deserves attention from management. A cardiology practice handles patients who may have important and sometimes time-sensitive concerns. Having a reliable way to reach the office is an important part of patient care. I hope management reviews how incoming calls and voicemails are being handled and makes improvements. I appreciate the medical care provided by the practice, but communication and accessibility also matter, and this has now become a recurring issue.

I can't recommend a more professional and caring team then Dr Carter and her staff - For one thing…read morethey give you all the time you need to discuss your needs. Dr Carter herself will sit down with you and take time to answer all your questions and also she will explain in terms we all can understand your needs to solve your concerns. I highly recommend this practice for all your cardiovascular needs

I started seeing Dr. Weiss for a pituitary tumor I have. I have been dealing with these issues for…read moreabout 6 years and realized not too many doctors are specialized in this field as much as they say they are. Most endocrinologist deal with people with diabetes and not complex hormones issues, go figure. It was evident to me that Dr. Weiss knows her stuff with the battery of lab tests she ordered. Some of the tests I had asked for to previous doctors and was scoffed at. One plus side is the time she spends with you, nobody has spent an hour with me before, it was usually a 15 minute glance and was told to come back in 6 months. As far as the 'membership' and fees charged up front I did not see any issues with it at all like other reviews mentioned. You get your deposit back as long as you show up, and you can opt out of the membership as long as you are aware of the fees for extra care. As a business owner I totally understand, especially with the way insurance is structured these days. Time is valuable. All in all I am extremely excited to receive care with Dr. Weiss and find more answers to things that have been plaguing me. I would definitely recommend to all my friends and family.

I was referred to Dr Weiss by a UCSD endocrinologist who felt that I would be better served by Dr…read moreWeiss. She was very correct. I am also a provider of women's health care. I practice more functionally based medicine than allopathic medicine. Dr Weiss is the most thorough provider I have seen in endocrine and I have seen a lot of other providers over the past 60 years. I feel that I have found also someone who can take wonderful care of my patients when I finally fully retire. My patients will be in wonderful caring hands. I am 71 but love my work. I will have to retire sometime. Dr Weiss is just the practitioner they need. They have found me looking for answers after so many other providers had failed. I am very grateful for the care she provides me and will give my patients in the future.

I have been incredibly disappointed with my experience at Scripps OB-GYN in Encinitas throughout my…read morefirst pregnancy. It is extremely difficult to get in touch with anyone, and rather than feeling supported or cared for, I often feel like I am simply a number in a large system. There has been very little warmth or excitement surrounding my pregnancy, which has made an already overwhelming experience feel incredibly impersonal. I have repeatedly requested contact from my nurse or doctor and have not received the follow-up or communication I expected. I have been left in tears on numerous occasions during what should be one of the most exciting and meaningful times of my life. Based on my experience, I would strongly recommend that first-time mothers consider a smaller or private OB-GYN practice where they may receive more personalized care, consistent communication, and emotional support.

Detailed Message for Expecting Moms or those that plan to use Scripps for delivery.... BEWARE -…read moreNIGHTMARE DISABILITY I want to say that I love my doctor, Tricia Rambur. I have seen her for years and she has helped support me while I underwent fertility treatments outside the facility at RPSD. Choosing Dr. Rambur was a natural decision for me when I became pregnant and was excited, she was there to support me along the way. What I must warn about is the Scripps policy after birth in support of disability is TERIBBLE. After speaking with the supervisor this is still not resolved. State disability for mothers is done online and can be submitted through an online portal. You do your best to stay on top of it but there is paperwork that can only be submitted once you go into labor or have the baby. Not prior. I had a c section. Thai had to be confirmed by my doctor with details on when I could return to work. Scripps Coastal refuses to fill out any paperwork through the portal that the state needs. This is a new policy that they started in 2024. This makes your disability filing take 3x the amount of time. They are not sympathetic. I am technically done with leave and STILL waiting on Scripps to correctly fill out the forms and send into the state, when logging in can take 15min. It is true EDD is a nightmare but why are we slowing down the process and making it harder for moms. My disability started in December ON the 28th and I filed in February on the 2nd. All required paperwork the state needed from my doctor took weeks to complete. The staff supervisor requires one - two weeks to complete this paper and send out. Snail mail. This is ridiculous. The state prefers doctors to use the portal as the process alone is lengthy but helps along the claim. The supervisors at Scripps will lie to you and tell the doctors said they wanted to opt out but this is a lie as both my doctor and young customer service agent confirmed. It's just a practice policy. And this is for all Scripps centers. As a mom you should be aware of this as most depend on this money to help. It is April and I still am waiting on Scripps. This is sad. Their billing department has no sympathy for my bills I owe from labor and delivery which is ironic given the situation. So take this into consideration when you choose Scripps to deliver if you plan to file for disability money. Think twice before you deliver here. They are living in the past. Doctors wonderful. Admin = terrible.