1. Coast Detail

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Coast Detail

5.0 (2 reviews)
Open • 7:00 am - 7:00 pm

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Services - Coast Detail

Auto bug and sap removal

Auto paint correction

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2 years ago

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2 years ago

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Ceramic Pro

Ceramic Pro

(607 reviews)

I dropped by to see their shop and crew. They had multiple vehicles from classics, to brand new off…read morethe showroom. Oh let's not forget the boat. From Palm Springs to San Diego, I checked multiple businesses. I was impressed by product, the whole team, their attention to detail at Ceramic Pro San Diego across from MCAS Miramar. I passed a lot of shops to get the job done here. Wasn't disappointed with my ceramic pro full body ppf

I brought my new Lexus GX 550 in for the Ultimate Armour package (just under $5k)…read more Scheduling and drop-off were both straightforward and easy, so no complaints there. Where things started to slip was on the pickup side. I was told the car was ready, but still ended up waiting about 30-40 minutes before actually getting it. At checkout, I was also surprised to see a tip screen with suggested amounts that felt pretty high given the service. I ended up leaving a small tip, but the experience itself didn't really match that level of expectation. I also would have appreciated a quick walkthrough of the work that was done--especially at that price point--but it was more of a quick handoff of the keys. I came back for the 10-day follow-up and made a point to ask about timing ahead of time. I was told it would take about an hour. I arrived early, but after an hour the car hadn't been touched yet, and there wasn't any update unless I asked. That part was frustrating. So, they ended up rushing my 10-day follow-up inspection. Gave the car a quick rinse and handed me the keys. What was the point of driving down from Carlsbad??? Over 3 hours wasted. For comparison, I had a great experience at their Kearny Mesa location previously, so I know what they're capable of. This location is stretched thin, which seemed to impact communication and overall service. I was not the only customer in the lobby feeling this way. Given the type of clientele they're working with and the pricing, I was expecting a bit more consistency and attention to detail. Their follow-up consisted of more sales pitches of coupons for services I already had done. Would have been nice to have the discounts PRIOR to the work! I planned on using the wash program and mentioned to Jasmine my poor service experience. Think there was follow-up? Nada. So, thumbs "kind of" up for Ceramic Pro but thumbs down for this location. Overall, I think the company itself does good work, and have used the Kearny Mesa location in the past several times with excellent success!! I would not choose this location again.

Coast Detail - auto_detailing - Updated October 2026

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