The whole moving process with Brothers movers went very smoothly. Thank you for providing the…read moreservice in the area. The movers are extremely hard working, professional and very timely. They handle everything with utmost care, so all of my glass items, electronics, the extremely long length sofas came to my destination in a very hassle free manner. Really appreciate everything the movers have done in going above and beyond and delivering what you value safe and sound

The move went very smoothly, thanks to very fast and efficient movers. Everything is in good…read moreshape, nothing broken or missing. Very pleased with their work and will recommend them to friends.

I was helping a friend move apartments and Enterprise Truck Rental made it so easy! I had…read moreoriginally secured my reservation online, and was contacted by phone a few hours later to double check my booking to get everything prepared for the rental the next day. Upon arriving, Victoria was incredibly helpful and knowledgeable. It was a busy morning with phone calls and other clients, but she handled everything efficiently with her coworkers. The vehicle was great and it made the stress of moving super easy! Around mid afternoon, we saw the traffic forecast would have us arrive back to the Enterprise after we had originally planned for. We decided to call the office at around 3pm and they gave us detailed instructions on how to return the keys and where to park as they would be closed at 5pm. If you are looking to rent a truck, this is the location to go to! Everyone is very kind and professional, and very helpful. And they have great deals for their vehicles.

(Ryan Reynolds voiceover)…read more The vibe is truck-van emporium adventure extravaganza! Jose warmly greeted us! We had to go with the 12 seater! Mercedes of course. I'm using my Ryan Reynolds voice. Jose walked us through the DEF procedure. The vehicle was perfect! Victoria warmly greeted us upon our return. She is so kind, gracious, and dare I say even familiar with Led Zeppelin. Wow! The service, the selection of vehicles, and the seemless check in check out were splendiferous! Will be back! Thanks, Jose & Victoria! Woohoo!

I had to rent a truck to help my daughter move her one bedroom apartment furnishings from Mountain…read moreView to Berkeley. We waited til the last minute and there were no U Hauls available so we checked Yelp and saw that Ryder was highly recommended. We called and after getting a bit of a runaround on the phone and getting put on hold a couple of times, we got through and reserved our 16' truck. We showed up at 7:15 am to pick up the truck and the person who helped us, Monica, couldn't have been more friendly and helpful. She got us on our way with a smile. I had some trepidation about driving a big truck but it was very easy! It was a Isuzu with the cab over the engine so visibility was great. The large truck handled surprisingly well. We got to Mountain View, loaded up the truck and drove to Berkeley with no trouble at all. I returned the truck this morning and had a very easy time driving down 880 from Berkeley. Note: even floored, the top speed of the truck is 65 mph. I brought it back and even got a refund from my estimated cost. All in all, a very good experience if you have to rent a truck.

Every time I rent a trucks for the holidays, it's been a nightmare. Usually they will lose my…read morereservation in the system, or say they only have one truck. Then to top it off the trucks I do end up getting, have always had problems. 1. Cooler unit not working had to get a tech out and basically paid for a day when the truck couldn't be used. Hit up customer service and haven't heard back since. 2. Check engine light on have to get the truck towed to my location 3. Don't have the truck size from my reservation and end up giving me a 16 footer instead of 26 I can keep going on a on because I'm the idiot who continues to give them second and third chances over the years not realizing I could've just gone to their competitor who I found is down the street, Monarch. If someone is reading this I would love to give you the juicy details of all the experiences over the years. Sad part about it is, no one ever reached out or offered any assistance for all the occurrences.

This rating is for Austin who works in Santa Clara. We have had several rentals from Penske, so we…read morehave had several trucks back and forth in the shop. The billing was a little hard to figure out, but Austin took the time to explain and go through each invoice with us. He took the time to research each question I had and get me the answers to my questions. Some trucks were on warranty and some just straight charges. I really appreciate the time he took over a few weeks to help me figure it all out and get everything straight going forward. It is hard these days to find great customer service, but Austin came through for us. He was friendly, professional and polite during the process. I recommend Penske to others looking for truck rentals.

It was a successful long distance move thanks to reliable, clean and appropriate equipment (truck)…read morefrom Penske. The support team at both ends of the rental were helpful and made the experience quick and easy. Thanks!!

Man! I just got the Yelp App to Pay Forward how well I have been treated by the General Manager of…read moreU Haul of Santa Clara! It's not the 1st. Time that She has taken action to make Life a lot easier for Me. I literally just called U Haul to get Her Name Correct for this Yelp appreciation. Nick answered, and said I have another Customer on the line can You Please hold? With a very nice calm appropriate way. I know Her name, and just wanted to Spell Her name Correctly. I am really Happy with Ashlee and Nicholas and the whole Team. I see Business conducted there as Ashlee's whole team actually runs Business with The Customer First!

I ordered 6 Ubox to carry my stuff across country. A couple days after the boxes were filled and…read moretaken to U-haul a man called and asked if I had 4 boxes or 6. I said 6. A couple of days after that a different man from their office called and asked the same question. Then said Oops they put someone else's name on 2 of my boxes but don't worry they will come along in a couple of days and of course they wont charge and extra $2000+ for those 2 boxes because it was their mistake. Then I got an email charging me $2000 + for my 2 boxes they accidentally didn't send. The manager, Ashley, promised me they would send me an email saying they made a mistake and would not charge me extra. Then she never emailed or called or took my calls when I called. They made a big mistake and added a lot of stress to cross-country move. Worthless manager.

This is the trucking company everyone should use. If you just take a second and compare them to…read morePenske, you will find that you will get an identical vehicle for nearly half the price. Why spend more money on the same equipment? The service is good, and if you order ahead, they will confirm a day before pick up. You go in, get your truck, and go. The new location is also fantastic.

Long ago I learned my lesson with this place. They are out of control when it comes to repair work…read morecosts. So many problems with this place. Just don't go here. All the bad reviews you see are the truth ! I would have been better off going to Tec Equipment in South San Francisco who has always been there for me and never ripped me off

This is my usual renting spot. Always greeted with a smile, in and out quick on rental and return…read more Theses guys are quick, polite and on there game. NEVER hesitate to use them. Was pushed top Santa Clara Uhaul on Laurelwood for a trailer 2 times. They need to wrap the entire staff up there and send them to this location for proper training on customer service and overall performance. Customer service is exemplary..... Courtesy is outstanding..... Knowledge is great.... Smiles are plentiful . . . Cant go wrong here.

The person at self check out was rude. He was not patient with us and was very condescending. We…read morehad questions but he didn't want to answer it. My dad had questions and he completely ignored us. We asked for a dolly and he said they didn't have any available. The younger man who was wearing a blue shirt. Thankfully an older man with the brown shirt helped us out and had a completely different attitude with us. He even told us they had lots of dolly's available.

My recent experience setting up my son at your Santa Clara location was exceptional! Karen Ruehl…read morehelped us, and she was fantastic! She was friendly, knowledgeable, and helpful! It made me feel comfortable knowing my son will store his stuff in a safe, secure environment. Thanks, Karen!

Amenity wise this place is great. The front gate works really well and the facility is clean. One…read moreissue with using the facility was if there isn't movement for 5 minutes, the lights go completely off. This can be dangerous if you are in your unit organizing and moving heavy things. Initially we had a low promotional rate of about $70 for a month. Then the rate returned to the normal rate of $149/month. All was good for a little more than half a year until they decided to do a rate hike. A $100 rate hike, with a small 30 day notice. On top of that they don't make it easy to cancel. The app doesn't have a number to call. You have to send an email and there isn't an option to cancel there, only a contact us form. The letter about the hike in price states rising facility costs and current rental market conditions along with other factors. I highly doubt a 67% increase is warranted given the stated reasons.

It has been sometime since I updated my review of this fantastic company…read more Hengehold is basically a place to rent or buy commercial vehicles and pickups. In my case, I needed a pickup truck to haul pressure treated wood from an old deck to the landfill for disposal. They are excellent customer service, the trucks are in good working order, and the prices are good. This has remained consistent in all the years I have used them

We've rented from Hengehold twice for Burning Man, 2024 (15' box truck) and 2025 (24' box truck)…read more We've had bad experiences with other rental companies in the past (U-Haul, Enterprise, you name it) so we wanted to go with a local company that seemed to invest a lot in a great customer experience. The first time had no issues. The second time, the truck failed on us Friday night [more details are below], and we had to get a last-minute rental from Enterprise, while also locating a parking lot where we could leave the faulty truck. Hengehold was not reachable because they are not open on the weekends. Then, we had to spend time/energy unloading and reloading a new truck, and a friend had to stick around on Monday to eventually get that truck towed. Hengehold refunded us the full amount. Knowing the Burning Man general schedule (which is the same every year), and as a business that must draw in a ton of revenue from the event, I'm surprised that they are not open on that Saturday/Sunday to help with these issues and provide replacements. I'm leaving 2 stars here (instead of 1) because their customer service (when they're open) has been easy to talk to and work with (including the refund part), and because we still had a positive experience the first time. We will still consider renting with them in the future. ================== More details on the second time --- We drove the truck from Palo Alto to San Francisco on Friday, and spent the day loading in our supplies. We drove the truck out that night from SF headed towards Reno, and within 1 mile it started malfunctioning. The dash said there was an SCR malfunction (see picture) & the truck started beeping. We called a technician (not affiliated with Hengehold, since it was out of hours) who spent an hour with us running tests and said there was a clogged DEF catalytic converter. He hypothesized that possibly 1) just over time they wear down or 2) bad DEF in there that caused it to happen faster than normal timeline. He said there would be large overhaul of the system needed and that it was not fixable over night. "It's absolutely not getting to Reno". When we started driving again it wouldn't go more than 2 mph.

We rented a power washer surface scrubber from them. Their customer service is amazing. I contacted…read morethem initially to find out if they had what I needed, they were helpful and informative. When we came to pick it up, they showed us how to use it. We had a minor issue when we got home and called them. They couldn't solve the issue on the call, so Roger came out right away to the house and fixed it! It's an employee owned company and it shows. They have great service and truly care about their customers. Highly recommend them.

They rent you equipment with pre existing damage, when it breaks on you they make up many excuses…read moreto blame you for the damage. They'll keep your daily charge plus deposit without even think it through that they might have made a mistake. I rather go else where.