Great folks to deal with. Rick, Ivan, and Gerry were helpful and thorough. Whole transaction went…read moreoff without a hitch (see what I did there?) and was hassle-free. Gerry did the final walkthrough with me and was thorough and ridiculously polite. Great experience, and though this will likely be the last trailer I need, I'll recommend them to anyone else who's looking.

A BIG shout out to Orlandi Trailer! Long story short I had to bring in 4 trailer tires one at a…read moretime over the course of a few days. They took each tire out of my car, when i picked up each tire, they carefully loaded into my car, all with happy smiles & great attitudes! The 4 rims I purchased were reasonably priced & the customer service was outstanding! Great job Orlandi!!

I brought my Winnebago Solis to Leales in June 2025 in prep for a long trip to Alaska starting in…read morelate July. It had been a very busy year and I still had many demands on my time that were not related to the trip, and I was stressed. I asked them to do routine engine maintenance and to find out why the dashboard AC had stopped working. They did as I asked and found and fixed the problem with the AC right away. I wanted new tires plus a spare for the trip. Savio referred me to Ramon's and they did a wonderful job with the tires, including locating a rim for the spare. The Solis has no space for a spare. I ordered a mounted from Landed Gear and had it shipped to Leales and Leales followed the instructions for the installation so that the spare stayed put even when we drove the famously rough Alcan Highway there and back. The road is built on permafrost and its reputation has not been exaggerated - we encountered one car with two flat tires - but with good tires and slow driving, we never needed our spare. We also did not experience the problems I've read people have with other brands or improperly installed back door mounted spare tire racks: broken window or warping of the metal doors.

AVOID LEALE'S RV -- Misleading, Frustrating, and Unprofessional…read more I had a really frustrating experience with Leale's RV, particularly with Michael in their service department. I brought in my 2024 Thor motorhome for a battery-related issue. Michael incorrectly told me that my coach does not support Group 31 AGM batteries and insisted I would need to spend nearly $2,000 to upgrade to lithium. He was adamant, repeatedly citing his past experience working at Thor (from years ago) as the basis for his claims--even though the coach came from the factory with Group 31s. He had a condescending attitude and loves to talk on the phone explaining how experienced he was. Meanwhile, he keeps sending me photos of their posted $239/hr labor rate as if that justified the misdiagnosis or poor service, rather than addressing the actual issue. It felt like a deflection rather than a solution. Thankfully, Savio his manager was able to step in, confirm the unit was indeed compatible with Group 31 batteries, and help me get the right battery installed immediately. I bought the battery myself and dropped it off for a quick, proper install--something that should've happened from the beginning. Although I'm having to pay for the diagnostics even though they have the authorization from the manufacturer to cover the diagnostics! To make matters worse, I was told they wouldn't cash the reimbursement check from the manufacturer (Thor), but they cashed it anyway, leaving me out $700 and damaging my relationship with Thor. I had to chase down Thor myself for clarification and deal with the fallout. Despite talking to them on June 26 and then explaining that they closed the case and zero checks would be cashed. July 16 and Thor confirms the check was indeed cashed. This whole experience left me feeling deceived, ignored, and frustrated. Between the incorrect technical advice, the lack of accountability, and the poor communication, I cannot recommend Leale's RV to anyone looking for honest, competent service. I'm just glad that I did not pay for them to upgrade my batteries at $1,800 because the coach already supports lithium batteries.

crawled in there with a rack about to fall off. No appointment and not a rack they sell Chris and…read morehis store manager where able to repair in less than a half hour. charged nothing so I bought a bike rack. they assembled and installed in 20 minutes. If you're in a jam, give them a call.

Second time buying stuff from this store and using their service for install. Great quality…read morecustomer service! Top quality brands. Extremely knowledgeable staff as well

I was recommended Eyers hitch center to service my airstream and they didn't disappoint. At my…read moreappointment Eric was helpful and got the job done quickly. The cost to grease the joints and repack the bearings, inspect the breaks and check the electrical with a battery replacement was so cheap and they did great work. These guys rock. Wow.

Excellent service! I had a hitch and brake controller installed, and the entire experience was…read moresmooth and professional. The installation was completed on time, the workmanship was excellent, and the staff was knowledgeable and friendly. Everything was tested and explained before I left. Highly recommend!

Rented a motor coach for a week with them. Great experience and would use again. It was my first…read moretime operating one (I have owned a travel trailer in the past), and they walked me through how to operate it safely. 500 miles later I felt really comfortable handling it.

Not a broad selection of rvs and trailers and a shifty hard sell male staff…read more I hope they do better in the future

I purchased a ~$200,000 Storyteller Overland van from La Mesa RV (Fremont), built on a…read moreMercedes-Benz Sprinter chassis, and this has been one of the most frustrating ownership experiences I've ever had. Even the purchase process should have been a warning sign. While finalizing paperwork, the finance manager at La Mesa RV openly acknowledged that issues often "fall through the cracks" between Mercedes and Storyteller, and then aggressively pushed an extended warranty--going so far as to say it was "stupid" not to buy it after spending this much on a van. At the time, it felt inappropriate. In hindsight, it feels like a clear warning of what was to come. From the very first drive home, I started getting battery warning lights. Within a month, the van broke down completely on a trip to Los Angeles and had to be towed after going into limp mode. I was told the battery was replaced and everything was fixed. It wasn't. Since then, the van has repeatedly failed to start, including being completely dead after sitting unused. I've now had to call Mercedes roadside assistance multiple times, most recently being told to let the engine run to recharge the battery--only for it to die again immediately after turning it off. At one point, even roadside support noted flickering interior lights suggesting deeper electrical issues. What's most frustrating is that none of this was disclosed upfront: * La Mesa RV never mentioned these known battery drain issues * Storyteller Overland never explained that the vehicle cannot sit unused for more than 1-2 weeks without requiring a battery tender or disconnect system * Mercedes-Benz has not taken ownership of diagnosing or resolving what now appears to be a systemic electrical problem Only AFTER I started digging did I hear from a Storyteller representative that these issues are widely known and tied to vans sitting for extended periods before sale. So let me summarize: * I paid ~$200K for a vehicle I cannot rely on * I've spent 20+ hours troubleshooting and coordinating service * I've had to tow it and call roadside assistance multiple times * I still do not have a functioning, dependable vehicle * And no one--not La Mesa RV, not Storyteller, not Mercedes--has taken responsibility or offered a real solution Instead, I've been bounced between companies, each implying it's someone else's problem. This feels like a system where the dealer sells it, the manufacturer builds it, Mercedes supplies the chassis--and when something goes wrong, nobody owns the outcome. At this point, I genuinely believe I was sold a defective vehicle without proper disclosure. If you're considering buying from La Mesa RV, a Storyteller Overland van, or anything built on a Mercedes Sprinter platform, do your homework on these battery and electrical issues first. I wanted this van for adventures with my family. Instead, it's been a time-consuming, expensive, and deeply disappointing experience.

We had an absolutely incredible experience working with David Jimenez at La Mesa RV while buying…read moreour Winnebago. From day one, David was genuinely friendly, extremely knowledgeable, and, most importantly not pushy at all. He worked with my family for months, patiently helping us narrow down the exact model that would truly fit our needs. We never once felt rushed or pressured, just supported and well advised. David went above and beyond, not only helping us choose the perfect RV, but also taking the time after the purchase to walk us through everything. Since this was our first RV, his hands-on training made a huge difference and gave us the confidence to actually enjoy owning it instead of being intimidated by it. On top of that, the entire La Mesa customer service team was fantastic, friendly, responsive, and clearly focused on making sure customers are taken care of. If you're looking to buy a Winnebago (or anything from La Mesa's massive inventory), David Jimenez is the person you want. We couldn't be happier with the experience and highly recommend him to anyone considering an RV. Cheers from Nick and Grace

This is the worst place to rent a RV. If you want to be charged for extra, go ahead. We booked RV…read morehere and when we arrived to pick the RV, they just have sign plenty of doc. BE CAREFUL there, one sheet is blank which they will fill out the mileage and other charges. We took off TV from RV as we have children and the TV mount is not stable, very loose. Not to mention, all the drawers are not able to securely lock which makes the drive very annoying. We forgot to mount TV back when returning and made another trip to return TV. James' assistant mentioned it is not an issue and she will mount it for us over the phone. Guess what!!! James charged $145 labor for mounting TV back. I kept email him regarding the unreasonable charge and it is a safety concern of having a loose TV mounted. There is no record for mileage charge when I return RV so I can't argue the overcharge of mileage. However I calculate the mileage based on our trip route at google map, it is 100 miles overstated. If you feel you have extra money want to waste, here is the place to go.

Absolute crooks and would not recommend. The U-Haul customer service here is horrific and the owner…read moreseems to be incompetent. They knowingly overcharged me and falsified receipts. I would not trust them here. They tried to screw me over for another days rental and refused to refund me. This was all for what? To gain 30-40 bucks. I guess an extra few dollars is more important than retaining customers.