Always great folks helping you out. Very knowledgeable, professional and friendly, especially…read moreMondrian!

Noe & Armando F. First off I cannot thank them both enough, as a female going into an auto place…read moreit's intimidating but these two guys were SO HELPFUL!!!!!! My car battery died and these two helped me figure everything out. Friendly, helpful and great customer service, informative! Thank you again Noe and Armando.

Carlos valencia, best emplyee, and very respectful, very ongoing and always in a great moodread more

Carlos was rude. I Do not recommend dealing with him. I can not speak for the rest of the staff.read more

I love my neighborhood Kragen store because of how wonderful the sales associates treat me. They…read moredon't look at me silly when I need them to look up a part, and are always courteous and helpful here. Everything is organized, so I can find what I need and be on my way. There is one quirk to this location- the entrance to Wheelworks is located on the side of the building before the entrance to Kragen. This confused me when I stopped here for the first time because I parked in the Wheelworks parking lot. Funny enough- I have walked into Wheelworks on more than one occasion on accident!

Bought a new battery here about 3 months ago. Came with a 2-year warranty…read more Idiot BF left the lights on in my car all night so the battery died. Went back yesterday to get a new one, and they offered to do a thorough check on the car to see whether the problem was the battery or whether it was something more serious. They said it would take around an hour but it only ended up taking around 20. They were prompt and courteous, and everything was done for free! 5 stars fosho.

Old school line a hardware store for auto parts Not that…read moremany left in the area since Winchester auto parts went bye bye a few months ago Knowledge and friendly service Thanks much

Tayo saved me after my car battery died & was a great help!…read more Gave him my make and model, he pulled up inventory, and explained the available options (including the warranty). Asked for his recommendations on what tools I'd need to install the battery, he walked me over to the tool section and patiently explained what socket wrench and attachments I'd need, including explaining the best value by tool vs. kit, all without pressure or push to buy more than I needed. Lastly he explained what process I'd generally need to do when I got home and explained how to drop the used battery off to get a core discount. Tayo made the whole experience super easy & made it feel like I could tackle it without being intimidated. Thank you, Tayo - you saved the day!

Stopped off here to pick up some sundries for the car. Staff seemed more intent on chatting with…read moreeach other than helping clients.

I've utilized O'Reilly Auto Parts for numerous years. I always find what I need there and at an…read moreaffordable price. The customer service is always friendly and knowledgeable. I've had times where I needed help with a diagnostic and they were able to run a scan for sensors/fuses right there on the spot. Returns have been easy, when necessary. It is rare I don't find what I need there. This location superseded what I needed a few nights ago when I needed a starter many people don't stock. O'Reilly had it in stock and I was able to pick it up within about 30 min. Super happy to have my car running great and for helpful service. Thank you once again!

Best price of all the shops I looked at to install my Bilstein 5100 leveling kit and alignment…read more Excellent customer service, and the guys are super friendly and helpful. I'll be doing the rest of my planned work with them.

10 plus years later my light bulb went out. I called and this business continues to amaze me with…read morethe communication and service that they provide. I want you think the owner and the gentleman that helped me made me feel welcomed and their professionalism. They also honored their Groupon that I bought years ago. I'm thankful that my brother was able to buy me the Groupon for this and I would drive an hour to get here for them to help me. Now I feel safe being on the road in the evening when I get off of work and not have any concerns of getting pulled over by anyone.

For Brian Santos -- I hope you become even more successful. Thank you…read more Honesty. Integrity. Skill. This message is for anyone who values character, peace of mind, and happiness. I'm not very knowledgeable about cars, so finding someone both honest and skillful matters to me. Speed Element was recommended by my friend Ronan, who said this is where "car guys" go. I'm not a car guy--but Ronan is. He drives a Nissan GT-R with full carbon fiber throughout. I don't fully understand what that entails, but I trust his judgment. If he trusts Speed Element, that carries weight. Brian handled all communication and coordination, and from my first message on Yelp, everything was clear and transparent. He broke down pricing and parts in a way that was easy to understand, answered my questions patiently, and never made me feel rushed or pressured. Before I even came into the shop, Brian was already helping me over text when my car had trouble starting. Instead of pushing a sale, he suggested trying a battery tender first. That said a lot. By profession, I'm a doctor in rehabilitation and sports medicine. Most people don't fully understand what's happening in their own bodies, which is why transparency and patience are essential when working with patients. I shared this with Brian, and he said he approaches his work the same way. That philosophy resonated with me. The team in the back handled the work--wheel balancing, an oil change, and a battery replacement--and Brian coordinated everything smoothly, even applying a discount. I had a vibration between 50-70 mph, and Brian took a test drive with me to confirm it was resolved before I paid. The garage is open, so you can see the work being done throughout the process. Another small but telling detail: Brian offered to secure my belongings from the car in a safe location. It reinforced that professionalism isn't only about technical skill--it's about consideration. It also helped that we're both Filipino-American, which made communication easier and the interaction more natural, though the quality of service stood on its own regardless. No hidden fees. No surprises. Full transparency. If these values matter to you, go see Brian at Speed Element.

If you own an evo and are in the Bay Area/ central coast this place is the go to shop. All the…read moreother mechanics I've gone to have no clue what they are doing. I feel safe coming here and they do great work on my car.

I'm super satisfied with the maintenance I received on my car. I got all 4 tires changed and an oil…read morechange. The staff was very attentive including the manager Mo! He's very detailed and knowledgeable of cars. The whole process was easy and in a timely matter. Will definitely be coming here again.

I normally don't leave reviews but I decided to leave one today because of how I was treated at Pep…read moreboys. When i initially walked in I was greeted with the friendliest staff. I got a basic oil change on my car I was in and out at a timely manner.

Ordered my alternator for my 2002 F150 Ford, 5.4L engine, on- line…read more I wanted a rebuilt, OEM Motorcraft alternator, and no garbage from China. I couldn't get an OEM rebuilt alternator from Ford. No longer carried for a 2002 F150. Autozone delivered in 2 days to my door step. Great service at a great price.

If I could give this place zero stars I would, worst customer service here nothing but a bunch of…read moreincompetent workers here that don't know what the hell they're doing. What happened to actual good workers that used to run this place. Avoid this location at all cost!!

Bought a new set of Konig Snow Chains only to not be able to use them due to defective components…read moreout of the box. I was advised by the employee to go through a warranty claim despite chains being unused and purchased a day before initial attempted use. Now I'm stuck with nearly $900 snow chains I can't use 2 stars because the initial point of sale was smooth and the employee was friendly and knowledgeable. Follow up call was more a "We won't help you. You're SOL, go to manufacturer" interaction.

Second time buying stuff from this store and using their service for install. Great quality…read morecustomer service! Top quality brands. Extremely knowledgeable staff as well