I've stayed at this hotel four times and every time it's been a perfect place to call home in Nanaimo. The rooms are spacious and clean and the location is excellent. The staff are welcoming and always ready to help, the restaurant serves good food, the room rates are always reasonable. I'd recommend Coast Bastion Hotel to anyone visiting the city. read more

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We've checked in to this hotel for a night in Nanaimo and was very happy with our stay. We got a room on the 12th floor with an ocean view. We also had the best view for Northern Lights. The room was huge with a window-type AC and a King size bed. I am glad there's no carpet in the whole suite and bathroom was spacious and very nice. Staff was friendly and accommodating. Parking fee is $9 per night. The location of this hotel is a winner. It's in the downtown and by the waterfront and close to ferry terminal. This hotel is highly recommended. read more

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Quite a nice hotel with spacious, clean rooms that are generally updated. The view was nice and the windows sound-dampening enough, though I could still clearly hear the noise of vehicles below, so if you need very quiet rooms to sleep I'm not sure if this would do. I think it might be just the fact that there's so much activity around. I am not so sure about the location. Next time I might rather find something a bit away from the centre like this. The evening restaurant options are surprisingly slim, at least if you're walking. And if you want an early breakfast or coffee, it seems like most nearby cafes don't open until 8am or later during the week. Very strange... read more

Coast Bastion Hotel - King room - nice view, lots of space - Hotels Near Me - Nanaimo, British Columbia

These thieves charged my credit card for a cancelled reservation, then refused to return my phone calls so I could obtain a refund. I ended up having to practically fight with my bank so I wouldn't have to pay $250+ for a room I never set foot in. If you want to get ripped off and charged hundreds of dollars for NOTHING, I highly recommend the thieves at Nanaimo's Coast Bastion Hotel. If you're a person who prefers to be treated with courtesy & respect, I suggest you avoid these thieves like the plague. I'm actually even a Coast Hotels Rewards Club member, and I will NEVER stay in ANY Coast Hotel ever again, after these jerks stole my money. Frankly, I'm disgusted. read more

This was a pretty nice hotel. It's in a great location downtown. The staff was friendly at check in. You have to pay for parking, pet peeve of mine. It's not cheap and it's not super convenient. It's located outside and around the back, down half a block basically. The room was updated, nice and clean. Small pillows and thin blanket so I found it cold. I like a big puffy duvet. That's my fave thing about most hotels. Anyway, I would stay here again for the location alone. read more

This is a surprisingly nice hotel in the smallish city of Nanimo. The staff were very friendly and helpful. The rooms very quite nicely finished and had an upscale feel to it. The nice touch were the enormous sizes of the pump bottles of body wash soap, shampoo and lotion. See the pics I took! The only thing is we had to ask for in the room fridge as it was not standard. It come really quickly for no extra charge. The free wifi was a nice touch. Will definitely stay here again if I happen to be in this neck of the woods. This hotel is also located very conveniently across the road from the Nanaimo Harbour Water Airport! read more

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Stayed at this hotel for three days. Room was nicely designed. Made two different small requests, on different days, at the front desk and received a favorable response. But, both requests were not fulfilled. Resulting in needing to make repeated requests. Same thing happened in the restaurant - made a small request for a change with the the meal, received a happy to do this response but meal arrived without the change. Overall, it seems the hotel staff are either to busy/distracted to remember promises or just not committed to following through. Lastly, one of their two elevators stopped working and it took two days to make a repair. One elevator made for along wait times during those two days. read more

Recently renovated rooms, most with 32" flat panels, great decorations and helpful staff. The gym is adequate, just join the Cost Rewards and you get some perks off the bat. Same price as some older places in Nanaimo like the Best Western Dorchester and the rooms are better. read more

Coast Bastion Hotel - Hotels Near Me - Nanaimo, British Columbia

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LOVED IT!!!! This is what I call a 6 STAR hotel..... They went far and beyond good customer service... We will return soon... read more

Bah! A little torn...should I really give 4stars? My issue really is that it's all relative. Do I expect a lot from a kinda run of the mill hotel? No. I expect it to be clean and professional and cover the basics. That, the CBI has. BUT my room is actually pretty sweet and modern. The bathroom really clean and also with new fixtures. It is definitely above and beyond a regular hotel...they have made an effort to up the anti and i have to give them props. So there it is...4 stars. read more

For downtown Nanaimo options--and/or online travel-site searchable hotels in town, the Coast Bastion comes on top. While not luxurious, the hotel is comfortable and clean. Pending a good online deal, recommended. Only deficit is that parking ($10/day) is not included. read more

It was everything we hoped it would be and everything they advertised..beautiful location (busy, working harbour) and beautiful corner ocean-view room...large, modern and well appointed, friendly staff. I would highly recommend the Bastion and will re-book my next visit. read more

Coast Bastion Hotel - view from our room - Hotels Near Me - Nanaimo, British Columbia

Such a great experience! Room was amazing! Very comfortable and cozy. Bed is just perfect I slept like a baby. This hotel have very humble lobby but such an amazing rooms. Location is very good so I could walk with dog around in Georgia Park. So happy my husband booked this place. read more

Friendly checkin staff not really any extras. The room was fine, but some of the furnishings are dated and not maintained pristinely (e.g. drains drain slowly, lights flicker, drapery is yellowed like from the 80s). I expect hotels to be pristine and this place definately is not, mostly down to housekeeping. The carpet between the bed and night stand is caked in dust and the light switches and table tops have visible grime. I covered the night stand with a towel and slept on top of the bedding with my own balled up sweater instead of the pillow. There arent many options in Nanaimo but I would not pay to stay here again. read more

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We love this hotel. We sail into Nanaimo every year from Seattle. The first year they held our bags for us even though we didn't stay there for a few hours so we could walk around without luggage before our seaplane. This year we stayed there and they were just as friendly. Clean and updated hotel. It's right across from the marina with gorgeous views. Stay here! Thank you for being so nice. We love you. See you again soon! read more

For the time being, I would avoid this hotel. There's renovations going on and it gets very noisy in the morning with drilling. The drilling literally reverberates throughout the hotel room. They seem to be working on floors 13 and up so the lower you are, the better. There's also quite extensive scaffolding outside so it's not much of a looker right now. read more

Great location, nice rooms with beautiful views in every room. This is not a 5 star property, but very nice, and the staff is extremely willing to help. In addition you are about 100 ft from a very nice shopping and dining area in the heart of what is the old downtown of Nanaimo. read more

The great service starts with Derrick or Richard helping you with everything you need to check in very easily. The desk clerks are great and very friendly, like a home away from home. The restaurant is 5 star, and is the best of every dish they offer w/ great desserts to take back for a in room treat. The view is spectacular and after staying 2 nights, we traveled to Campbell River where we did not care for the moldy rustic cabin at the local fishing lodge, while the lodge got us a better room without mold inside the lodge, Coast Hotel took my reservation for another night to 'save my vacation'. We have stayed in Nanaimo 2 times before, and will always stay at Coast Bastion Inn. Thanks for a restful and beautiful vacation. Tim from Kent read more

The rooms look great! However, the beds are horrible. They need a service elevator, I don't want to share with a mop bucket. Great location. 5th visit. Nicest place in Nanaimo possibly. read more

Wow - we had view rooms with balconies - phenomenal views of the harbor! The rooms were spotlessly clean and super comfortable and deluxe! Beds were comfortable, staff were helpful and friendly, parking was convenient. We walked everywhere - shops, restaurants, the waterfront. Loved this place! read more

Can't understand why this downtown hotel has such high reviews online. Were expecting a quality room but that is not what we got. Booked a room with 2 beds online but the beds were so undersized for our family of 4 adults that we had to book a second room at full price. The rooms were small, and run down with lots of wear and tear on upholstered furniture. Really shabby. The hotel was last updated in 2004 and is looking worst for wear. Also, there was no parking onsite for our handicap vehicle. Had to park in a public lot a block away. Lots of homeless folks milling about and did not feel safe walking back to the hotel at night. In the morning as we were leaving I noticed grass growing in the metal roof overhang canopy over the front enterance to the hotel. Coast Hotels used to be a high end hotel chain. I guess they are not anymore. Very disappointed and will look elsewhere when we have to stay in Nanaimo. Lots of other choices that are cheaper and have easier parking. Buyer beware. read more

Freshly renovated room, VERY comfortable chaise longue. Bed was excellent. Minibar fridge had enough room for my stuff, bathroom was spotless and well-appointed. Front desk was very friendly. My only grouse is that the (free) WiFi in my room was a little sketchy for signal strength when close to the window. read more

If you're staying in Nanaimo, give this place consideration. It's got a great location and the staff is amazing and friendly. The concierge had great suggestions for where to get a good breakfast as well as what to see/do in Nanaimo as well as Victoria. The wifi was a bit spotty in the room, but worked great all over the hotel. My family greatly enjoyed staying here. read more

Best staff of any hotel we have ever stayed. The view of the harbor from our room was amazing. A big shout out to Jack who made our stay extra fun. Our only issues was the water pressure...we were on the 15th floor and it was very busy. The cable went out 4 times.....shaw sucks. The restaurant was ok....our bacon n eggs came without the bacon....bacon is important...but nothing to do with the hotel. We will happily return any time we are on island : ) read more

One of the nicest Coast Hotels I've stayed in, and Ive stayed in a few (Gold Member). When travelling to Nanaimo I choose to stay here. Rooms are updated, clean and modern. If your lucky enough to be staying in one of the higher floors you'll have a pretty killer view too of the harbour. read more

I had a short weekend stay at this hotel and found the accommodations clean and comfortable. I was upgraded to a king room with a partial ocean view. The room was spacious and as a mentioned before clean. The hotel is in a great location in naniamo. Close to many little shops, restaurants and the harbour. The staff was very friendly and helpful. My only troublesome comment relates to using the the card system for elevator access sometimes it was tricky to get the card to read. Other then that I will defiantly stay here again! Enjoyed my stay ! read more