Phenomenal service. 5 stars. Excellent all around. Complimentary airport pickup by a Mercedes…read more Wow! Amazing. Brewed ice cold welcome tea beverage. My room was fantastic. On the 11th floor. Huge bathroom with rain shower and tub. Plush bath robes and slippers. Espresso machine. Filtered water all complimentary. High end furniture including Dyson hair dryer. Delicious dinner and breakfast at Bruno Restaurant. Memorable experience. I will definitely return. Thank you to all the amazing team and staff at Versante. Cheers!

Spent 5 days in this hotel in Richmond.. most of the reviews here are correct. Lovely, modern,…read moreclean, quiet, etc. If you have a car, its perfect for a holiday in Vancouver. If you will be using public transport however, be warned, the nearest train station is FAR, is about 8 min to 10 walk, and the terrain is not even. There are a few crosswalks and there are significant construction in the area. We were almost scratched by loose nails and sharp bushes. Not sure if safe if you have a stroller or mobility issues, as the cars can be aggressive. The nearest supermarket is Foodieland -- quite far, terrain is not even and again, cars were aggressive. We love Foodieland for the hot meals. Too bad it was quite a walk from the hotel if you just want a snack or milk. Front desk and staff were very nice. The shuttle driver did not say anything. Restaurant was lovely.

Cameron is the best!! Super friendly, super professional, and just made everything feel easy and…read morefun. Gave us great food recommendations and the hotel pasta was chef's kiss. Whether you eat there or order it to your room, do it. Such a sweet person and amazing service. We seriously wish we had Canadian cash to tip him properly!!

Great location, had great Vancouver city view. It is located in the shipyard, there were many…read moreactivities, Wednesday farmers market, Friday night market, children water park, restaurants, sea bus to go to Vancouver city. Hotel is small, not too many rooms. Away from the big city but again it is close enough only a sea bus away. Felt really safe and relaxed.

We stayed here for 3 nights. Its located on the West End of Vancouver and convenient for shopping,…read moredining, and a nearby train station if going carless. Its a modern, sleek hotel with great amenities, and we would definitely stay here again. There are a few minor annoyances, so 4 stars. Positives: 1. Clean rooms, comfy beds, strong AC and great views from 28th floor. 2. Nice gym and outdoor pool, hot tub, and barrel sauna. 3. Hydration stations and clean public restrooms throughout. 4. A children's playroom next to the gym with puzzles, board games, and foosball. There's also a coffee, water and cookie station. 5. Friendly and helpful staff both for hotel and onsite SB. 6. Excellent breakfast restaurant, Cloudstreet, which I will review separately. Minor Annoyances: 1. Not enough shelving in the bathroom or bedroom to store stuff. They even fused the bottom drawer shut for some reason, SMH. On the plus side, lots of outlets. 2. The parking lot is shared with Royal Center but signage to the hotel is poor. Plus lots of curvy turns and one-ways. Tip: Park on P2 (blue level) and look towards G, H and I sections 1-8 to be closest to the hotel elevator.

Great hotel downtown. Our room was on the 30th floor so we had a great view. The elevator system…read moreis nice. You scan your room key and punch in your floor number and you are assigned an elevator. It makes it safer that you don't have to share an elevator. Only a couple of times did we have to share an elevator but most of the time it'll just be for you. The room was clean and large enough for both of us to be comfortable and have our own space. Keep in mind that the two beds are doubles and not queens. The only weird thing was that they gave you three bath towels instead of four. Definitely use the extra pillow in the closet because each bed only has two pillows. Also be aware that they do not have any water provided in the room unless you want to pay four dollars each. There is a drugstore literally feet from the hotel that you can buy water at to stock your room. There is also a refrigerator so you can keep things cool. There are also IGA grocery stores located about a 10 to 15 minute walk away in a couple different directions. There's a Starbucks located in the lobby that opens at 5:30 AM Monday through Friday, which is very convenient. There is a Tim Hortons literal steps from the entrance in case you'd rather have that. I wasn't super impressed with that. We both thought Starbucks had better coffee. Check in and check out was a breeze. We didn't have to wait in any line. All my questions that I had for guest service were answered promptly. There is a great restaurant which is a hidden a gem on the second floor. We ate dinner there three times. It was really good and we were the first ones there each night when they opened. Service was great in the hotel and at the restaurant. The employees were very nice. There is a room on the second floor near the pool that has a TV, games, couches, and most importantly, FREE coffee and snacks that I discovered on my last night there!!! It was too late for me to take advantage of, but hopefully you can use it! Someone had mentioned in a previous review that the air conditioning didn't work great. I just want to say that the air conditioning in our room worked wonderful and we had no complaints about it. The nice thing is it also has a fan that you can set to run all the time to block out the noise from the neighbors. Make sure to ask for a quiet room away from other guests. I definitely recommend this hotel and would stay here again .

I've stayed at the Pan Pacific Hotel in Canada Place on prior trips to Vancouver. I've always…read morewanted to stay at the Rosewood Hotel Georgia (on W Georgia St) or the L'Hermitage Hotel (on Richards St) as they're located closer to the places I frequented when in town so this time, I checked on availability and pricing. A one-bedroom signature suite at L'Hermitage was significantly less than a regular room at the Pan Pacific and the Rosewood so I booked 3 nights ($625CAD/night). I got off the Silver Moon at 9:45am, handed my luggage off to a representative from Luggage Forward, and walked from the cruise terminal up to the hotel. My room wasn't ready, so I dropped off my carry-on and backpack and went shopping and to have lunch. I was still on my way to CF Pacific Centre when the front desk called, informing me my room was ready. I told them I'd return after lunch. Wow, I loved my room (707)! As you entered through a short hallway, you found yourself looking at a full kitchen to your right, bathroom to your left and then the bedroom, past a closet housing a stack washer/dryer. The living room was bright and airy because there were walls of glass. Past the kitchen was a den with a desk and sofa. Off the living room was a small lanai overlooking the pool. The kitchen featured a gas range, full-sized refrigerator, dishwasher and microwave. It was like a timeshare unit, not a hotel room, as there was tableware, glassware, etc. The only nitpick was the bathroom; it didn't quite measure up to the rest of the unit. It was small, with a full-sized glass-enclosed tub, a Toto (but without the washlet) toilet, and a small vanity and shelf unit opposite the vanity. It was totally functional, but I wished the tub had a shower wand, not just the rain head. If I could, I'd want this room moved to Hawaii to become my residence. The front desk staff were personable and friendly. The exercise facilities were fine. The L'Orangerie restaurant is located on the 5th floor ... more on that in a separate review. All told, I found the L'Hermitage to be perfect for me and will now be my hotel of choice when in Vancouver.

L'Hermitage was wonderful; this hotel's old school charm won me over immediately and kept on…read moredelivering throughout my stay. My favorite amenities--clothing steamer and hot water kettle--were promptly delivered. What's better than tea and wrinkle-free clothes? The room was quiet and afforded me uninterrupted sleep. The lighting at the desk caused my colleagues to compliment my visage on video conference calls. The location was an easy walk to everywhere I needed to go in Vancouver. L'Orangerie, the dining room and lounge on the fifth floor, was a lovely place to take tea and lunch. My dining companion and I had the place nearly to ourselves. On my next visit to Vancouver, I hope I'll be lucky enough to stay at L'Hermitage again.

Amazing stay here to celebrate my hubby's 37th birthday. The hotel is beautiful and…read morewell-maintained, with plenty of options for meals, drinks, and shopping both on-site and in the surrounding neighborhood. They left a handwritten welcome note for us, and the cleaners gently organized my makeup and hair tools. Absolutely amazing turn-down service. We thoroughly enjoyed the breakfast, and the location was perfect for exploring all that the city has to offer. The quality of service throughout the hotel is top-notch, exactly what you expect for the premium price. Everyone went above and beyond to meet our every need; we felt very pampered. This was our first experience at a Fairmont Hotel, and we are now big fans. The quality is absolutely here. Tip: We saved on parking by parking at the nearby mall instead of at the hotel, but that's just because the hotel had exorbitant parking rates.

I stayed here with a Costco package. It was great walking distance to the convention center and…read moreeasy access to transit. My room was nice, and the staff were super friendly. The view at sunset was lovely. My room always had my water carafe refilled, which I appreciated; however, there's no fridge (aside from the mini fridge with items for purchase) or microwave, so keeping leftovers was a challenge. The elevators were a bit outdated and can back up when there's a lot of people. There seemed to be only one set of elevators and my room was quite a walk from it. There is a rooftop, but it is not open to the public. The gym was fine; the pool was quite humid and all indoors- definitely more enjoyable during the winter season. The queue at the front desk can also be a long wait as there were only 2 people working at a time. The concierge via text though, was very useful. My Costco package did come with a food and beverage credit, but the hotel only had 1 restaurant and room service, so not too many options available.

So I loved the look of this place, so beautiful and Victorian looking. The customer service was…read morealso great. The beds and hotel was nice but definitely small rooms and overall you can hear the city noise even when being on a higher floor. The pool is beautiful and warm and we loved it. The spa looked beautiful but I didn't visit. The lobby is the best part. Views are fine. Overall great place but their room service for breakfast was truly one of the worst breakfast's I've ever had. I ordered eggs Benedict and they didn't bring out the hollandaise sauce , they cut half an avocado and just threw it on a piece of bread and the egg wasn't even runny. I mean it truly was horrible, that I called back and they brought another one (with the sauce) but I can't say it mattered. Despite the food not being great, I'd still be back for the wonderful customer service, great location and beautiful lobby.

The Rosewood is a beautiful hotel. My brother and his kids stayed here during our visit to…read moreVancouver. We had lunch in the restaurant/lounge downstairs. The service was very pleasant and professional. We were seated in a nice cozy corner booth with natural lighting. We all ordered immediately, I ordered the grilled cheese and tomato soup, and it was delicious and perfect to combat the chilli weather. I had an affogato for dessert because why not. The room itself was lovely. It was was a large suite with a separate living/dining space. Clean and comfy. Beautifully decorated and well lit with natural lighting. Also, I recall the bathroom in the lobby being absolutely beautiful and very clean. Which is always a plus. Overall, top notch hotel!

Gayle and I spent 5 nights at this WorldMark through the generosity of her Sister (and her husband)…read morewho are members. Our Condo was well located in Downtown Vancouver, and easily walkable to Stanley Park, the West End, Gas Town, and places in-between. The Condo also had a nice view of the skyline and a nice living room to relax and take it all in. The unit was also clean and well appointed. There were a few "negatives": 1. The pool and gym require a walk over to the nearby Sheraton. We also found that with Uber, it's best to go over to Sheraton for pickup and drop off as the algorithm can't seem to comprehend 1080 Hornby Street. 2. Even with AC within this hot Vancouver week, the Condo was stuffy and required multiple fans to help with overall comfort. 3. This Condo had no balcony or other outdoor hangout option, other than finding a local park.

We arrived and didn't know where to access the main door. It's just a few steps to the right of the…read moremain doors and there are a few steps to drag our suitcase inside. It was a quick check in and we were early but a room was ready. There are a few snacks for purchase, water refill, and tourist brochures. We headed down the ramp and towards the two elevators. For all the floors in the buildings, the elevators were pretty quick. We made our way to the 23rd floor to our apartment style hotel that we would be staying at for the next 5 nights. We entered and there was a washer and dryer, and a large closet that had the broom and a fan. I think the safe was also in the closet. The kitchen space was great to have a full sized fridge, stove, coffee maker, and lots of pots and pans and utensils. This was very convenient as we went to get groceries for breakfast every day. The seating area had a tv, and counter place for when we ate. It wasn't big and there was no dining table but it was sufficient. There was also a temperature control in this space. Both bedrooms were spacious with one having large windows with great views of downtown. The other room had a small window. There were 2 bathrooms, and one that was in the area of the smaller bedroom. The other bathroom was spacious. There's a parkade and it's secure requiring the room key to enter and exit, and also enter the elevator. We didn't have an issue to find a parking space during our stay. During our stay, they were were accommodating when we requested more coffee, paper towels, and laundry pods. The only complaints I have were that it could get noisy from all the sirens in the night, and that our bedroom could get cold at night. Otherwise, everything about this place was great! There's a games room with a ping pong table, pool table, and many books. The location was also great and convenient to be downtown.

We always have a great time staying here at the Steveston Waterfront Hotel. The location is amazing…read moreand the area is beautiful. It's great having suite - rooms with a kitchen and laundry it makes traveling with kids very easy. Rooms are a little small but can't complain too much as it does have a living room with kitchen and laundry still. The keyless entries are also a feature.

Delicious food! Great service. Salmon was yummy. Tiramisu stellar. Our waiter was very attentive…read moreand atmosphere was serene.