DO NOT ORDER ANYTHING. Ordered something on 12.12.21 and paid for (the only option) fixed shipping for $9.99. Received an order confirmation but still waiting on shipping confirmation. They do not answer the phone ever so I emailed on 1.6.22 asking for a status update and instead of getting an update I got an email back from Eric Piccolo on 1.8.22 saying "I will check on it.". That was the whole email. I must say, it has to be a pretty extensive system to check because I still haven't gotten any other update 9 days later. At this point I just want my money back...can't pass it off as a "late Xmas present" at the end of January.
I would love to update this. Low and behold...a "shipped" email on January 21st. The status of that package? Been sitting in "awaiting item" since January 21st. I wonder if Eric Piccolo is still checking on it?
It's been almost 2 months since the day I ordered the item. This is such good customer service I couldn't wait to tell my friends on yelp to never ever shop here. read more