HORRIBLE customer service by enzo is the name he gave me. I made a special trip to this store because they close early. I called and spoke with the owner who was gracious enough to tell me because i get off of work at 530 to call her and she would wait for me. I happened to get off earlier so I made the trip in RUSH HOUR TRAFFIC only to sit in my car not even 20 minutes later writing this review! I arrived approximately at 5pm, Its 520pm and I'm in my car writing this review.
I explained to enzo that was looking for lataffa parfums because I saw all the reviews and wanted to try them. So about after 10 minutes he starts putting away the tester strips, I ask what happened to them and he says oh i can give you three more. I ask for more and he tells me "I think you have smelled enough" I asked him what did that mean and he told me that I had used enough test strips and that they didnt want to RUN OUT! A PERFUME STORE! I had 13 strips, I had a list of 23 parfums altogether that I wanted to try before deciding which ones I wanted to get! BUT BECAUSE OF MY HORRIBLE EXPERIENCE, I told him, don't worry I'll go elsewhere! I also mentioned, I wonder if the owner knows you turn away business?
I could tell the owner was willing to provide great customer service when speaking with her, Its a shame she has horrible employees that cause her to lose business. I CAN GUARANTEE I WASN'T THE FIRST CUSTOMER TO GET TREATED THAT WAY!
DON'T WASTE YOUR TIME‼LIKE I DID‼ read more