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    Coach

    4.2 (81 reviews)
    Open 11:00 am - 5:00 pm

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    My family and I came on this trip to lake arrowhead and decided to do some shopping at this coach store. Liz was really nice and helpful to myself and with my family. Her service and attitude was beyond standard !! Even though Laura the cashier did have quite an attitude with my mom and dad , we didn't let that ruin our shopping experience thanks to the other associates Sebastian and Liz that were making themselves available to assist us.

    Wallet
    Sarah W.

    The customer service is excellent. I always enjoy coming here, great prices for Coach too. I bought 2 wallets there & it had been accidentally marked on the sign wrong. I started paying the price set and told them the signage price was incorrect. They ended up marking it down for me was the signage said. So nice.

    Gohar K.

    The only nice store left at the village of Lake Arrowhead. I always stop by and look around. They always have nice things at great prices. I saw boots for the winter that went down for $169 but they didn't have my size. That's the only bad thing here. It sells out fast. Really nice jackets for under $300 and bags starting from $49. I saw some nice scarves and sweaters that will make great Xmas gifts for family members. If you are in the area make to stop by and check them out. And yes they do have great customer service.

    Olive green Aria Shoulder bag
    Kristina K.

    Shannon was so helpful when I purchased my Aria Shoulder olive green purse today! Thank you

    Tami D.

    I love this Coach Store in The Village. It has a good selection of items and wonderful service. I'm definitely an accessories girl, and when I spotted the sales sign in the window, I had to stop in. This store had so many beautiful handbags, clothing, and accessories. There was also a fairly large clearance section here as well. With a small men's section, the guys were browsing the belts and wallets here too. I was also impressed by how friendly and helpful the staff was. This store had a lot of fun items. I found a cute bag and some fun accessories, all under a total of $150. This store is quite a find in Arrowhead.

    A beautiful purse for everyday use. Not too big and not too small.

    I had gone recently for the first time to this Arrowhead location and I had such a great experience. Alison the woman that helped me was super welcoming, helpful, and knowledgeable of the products. I am absolutely in love with this purse and will be using it daily. It holds a great number of things. Alison also helped me pick out a perfect wallet with multiple card slots and lots of room. I will be referring this store to family and friends!

    Best prices here

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    5 years ago

    Eric was amazing. I got my daughter two bags and two wallets $350. The store was beautiful and Eric was so friendly and helpful.

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    10 years ago

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    7 years ago

    Great deals! They have such a variety of great options do such amazing prices and Jacob it amazing. Very helpful and so nice! Love him!

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    10 years ago

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    6 years ago

    Thank Patty I enjoyed shopping thanks x for the exceptional customer service will surely come visIt again

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    Page 1 of 3

    Ask the Community - Coach

    Review Highlights - Coach

    It's right in the Village and easy to get to in spite of that nightmare of a parking lot.

    Mentioned in 8 reviews

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    Alpine Jewelers & Exchange

    Alpine Jewelers & Exchange

    (18 reviews)

    $$

    I understand being a small business and having to do everything on your own. But when customers…read morewalk into your location, sitting down at the computer behind the counter, with your back to the store, and not acknowledging the customers is horrible. The jewelry is all locked in cases. Nothing is self serve, so it's not like we could browse. I saw a Tiffany bracelet in a case. It matches my watch in the Atlas style. While I tend to prefer the simplicity of the 1837 collection, it was interesting to find the item as the cuff is no longer carried as part of the Atlas line. It was more than a little frustrating that it took me telling my husband that the bracelet matches my watch before the woman working in the store bothered to acknowledge us. We left. I told my husband I was considering purchasing the cuff as a birthday present for myself...but couldn't imagine spending my money in a location who took one look at my husband and myself and decided we couldn't afford anything in the store.

    Do not sell or trade your gold at this place. This jeweler ruined my ring. I traded my gold for his…read moreservices. I had a serpentine necklace that weighed 2 grams, he gave me $35, store credit. Today I went to Starkey Jewelers in Yucaipa. They were closed because of a family emergency. I went to Anyday Pawn in the same complex. I'm looking for a new ring to replace my damaged Belais 18k ring Alpine jeweler ruined. The pawn shop offered me $55, for my ring that weighs 1.46 grams.

    Van Heusen Factory Outlet - Emily and Val my helpers on day 2 shopping at Van Heusen.  Super nice!

    Van Heusen Factory Outlet

    (15 reviews)

    $$

    I am the worst shopper in the world for clothes. We were taking a short vacation in Lake Arrowhead…read moreand wandering around the village enjoying the lake, and low and behold a Van Heusen Factory Outlet store popped up across from the chocolate store. Well after getting some fudge we popped in to check it out, and I was pretty much blown away by the sale they were having and I believe this is a fairly ongoing thing. So, I needed a new wardrobe badly and I had this one shirt that I loved dearly by Izod, which was bought out by Van Heusen some years back, and I tried to find more of this shirt. We asked the lady at the counter to check on it, and unfortunately they didn't carry these any longer, but she pointed out some other shirts I might like. So, we meandered around the store and found these polo type shirts. They came in all the main colors and sizes. Very stocked and the shirts were actually really nice. The lady stayed with us and even helped me pick out a color to match me. Heck, I am pale as a ghost and a couple of the shirts looked decent holding them up. She was super nice, easy going, and we laughed about my old outfit and what I wore. My girlfriend is always trying to dress me better. hahaha Ok, ok enough chit chat. Jeanine was her name and she was really, really helpful. I never try on shirts, but being that we were out of town, I decided to. It fit perfectly and felt great and when i came out both my girlfriend and Jeanine thought it looked good on me. It did! So, I decided to buy two shirts, blue and black. I also needed a pair of pants, and they had these super comfy looking casual wear pants and I tried those on, and they actually had my exact size. I have never really found my perfect size before, since i like things baggy and also not too long in length. Well, they had 36 by 29. We bought a Khaki colored pants. Almost everything in the store was 70% off and some items were 80% off. We went back to the hotel and went out to dinner, me wearing my new outfit. I looked good and I felt really comfy, and comfy to me is the most important thing. The prices for the shirts were $11 dollars. I mean seriously! The pants were $16. What a deal. Next day, we were going on a boat tour which found us right near the outlet again, and I thought, what the heck, lets go back and I will complete my casual wardrobe. So we bought two more shirts, and two more pants. All of this cost a little over $100, give or take. It was amazing. On the second day we got to meet both Val and Emily. They helped us out and they were so friendly and we actually took a photo with them and me in the middle for them to upload somewhere on their website. How is that for customer service. I did attach a few photos of the store and them as well. I have never had a better and easier day shopping in my entire life, so this gets 5 stars for the great customer service, the clothes they had in stock that fit me, and the prices. There are a few of these outlets scattered around, but hey, if you ever make it down to Lake Arrowhead, check out this store and in if you need some casual wear, do it. It is such a great deal. Oh yea, I forgot, I also bought two belts (2-PAC) actually that were women's belts. They fit me better than the men's belts and cost a lot less and were super thin, which I like. I can't say enough positive things about this store, so with that, happy shopping! Thank you so much Val and Emily for making our stay there so wonderful.

    This is the closest thing to someone paying you to take their close and paying you. The prices are…read moreridiculously fair (typically 50 to 70% off) They are always running sales and if you put in their code in with a text they give you an additional discount. The staff are helpful.

    Coach - leather - Updated May 2026

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