From entering the store, we were greeted by, Nathan Vega. He was absolutely amazing and helped us decide which betting to choose for our guest rooms. There are so many choices, it made it very difficult to choose our favorite. I also bought a beautiful Pendleton coat with amazing fringe all over it. I was super surprised at how inexpensive it was. I topped it off with a couple Pendleton cowgirl hats, and called it a day! Nathan, I don't know if you'll remember who we were, it's been a while since we were in the store but everyone should know that you are a pleasure, extremely professional, great sense of humor, and awesome work ethic. Thank you so much! I think we will be coming back after Thanksgiving. read more

I'd not been familiar with Pendleton other than it was a brand my grandparents wore on occasion, so while strolling in the Village I came upon it and wondered what does Pendleton sell nowadays? I walked in and had a strong positive reaction as I'm currently obsessed with all things Yellowstone. I saw many Native American inspired blankets and wardrobe items, which made me feel a certain way. Or rather, a few ways. I was in love with the SUPER soft ponchos for $79 that are colorful, cozy & comfortable. A fair price for such a unique piece of outerwear. But I am struggling with whether the Native American styled items are crossing the line into cultural appropriation. I'm much more sensitive to how indigenous peoples feel about white people profiting off of their cultural artistry, and I am unsure if this would be resented if I were to wear these clothes. I am actually going to explore this with indigenous friends and acquaintances to get their take on this. I am hoping that it is not offensive, because I'm dying to wrap myself up in one of those gorgeous ponchos. read more

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Employees are very nice and helpful. The store is packed with selection. I've been buying Pendletons since I was 15 (that's 36 years) I love them, they will last a lifetime- just dry clean them. Totally worth the money, I love Pendleton flannels they're a Classic! Bigbomb49 read more

Pendleton - Pendleton flannel - Department Stores Near Me - Lake Arrowhead, California

Huge Selection and helpful staff. Many markdowns, but have to check back regularly for them. They have Tall Men sizes in XXL And XXXL as well. Highly recommend this Pendleton store!! read more

Pendleton's products are very good quality, made to last years and very stylish. This store was kept very clean and organized and I simply enjoy the fact that the employees let me do my shopping and help when I ask for it, and that's wheat these employees did. Prices are on point for what you get. They have men's and women's as well as home items such as blankets, towels etc. Parking for the entire Lake Arrowhead Village can be tough depending on time of season, day of the week. I will continue being a customer here when in Lake Arrowhead and will recommend to friends and family and fellow yelpers. read more

Pendleton - Department Stores Near Me - Lake Arrowhead, California

I've been a fan of Pendleton for some time now and this one is by far my favorite location. Now that the Pendleton in Laughlin, NV closed their location, Lake Arrowhead is where I'll drive. The staff here is TOP NOTCH! One of the employee's Sandra even remembered me coming last year because I had the same problem at the register.... I was only so much away from getting a $50 gift card! LOL Sierra flagged me down when I had already left the store reminding me I didn't get my Perks card stamped! These girls are SOO amazing! CAN'T forget the STAMP!!! Juliet was the one that helped me in the store as I was browsing, always make sure if there was anything I needed or if she could hold stuff up at the front for me. My first experience last year was great, I was in the store for a loooong time LOL Sandra helped me so much during that time as well. These girls know how to make the experience pleasant! Who's in charge of this store? Give these girls a raise! I love EVERYTHING in this store, I could buy it all! I've always loved the Native designs since I could remember. The colors and the shapes are aesthetically pleasing to the eye. The quality of their products have stood the test of time and I'm a huge fan for this brand. I love when they have sales and mark downs, who doesn't?! When I wear majority of their clothing whether it's a shirt, a jacket their shoes, backpack or purse, I ALWAYS get compliments on them where ever I go. I was literally at the airport a few weeks ago and someone complimented on my Pendleton Backpack. Anyway, thank you to all the staff at this location for always being so helpful, friendly and amazing!!! I come here once a year and always look forward to it. It is a nice getaway in this area as well. read more

Pendleton - Spoiled by my husband! - Department Stores Near Me - Lake Arrowhead, California

I used to wear a lot of western wear when I was younger. Not so much recently. Pendleton has always been, in my mind, the standard bearer of quality western style clothing. I wandered in here while walking through Arrowhead Village thinking I'd just browse but ended up making a purchase. This store has a mix of regular priced items and outlet priced items. I found a great shirt at a fantastic price that met approval by my style-conscious wife. The young woman working the register was very nice and personable. I reckon I like this place as much as a horse likes a bucket of oats. read more

Pendleton - Department Stores Near Me - Lake Arrowhead, California

This is another outlet gem in the Lake Arrowhead Village. Nice selection of Wool and other types of clothing, blankets, and many other items. From the backside of the store you look right over beautiful Lake Arrowhead! Check this and all the Lake Arrowhead Village outlet stores out. You'll find some great deals! read more

Pendleton - Store - Department Stores Near Me - Lake Arrowhead, California

Disrespectful manager or cashier worker. Took my two middle school boys as we were looking around. Predictably the boys were being goofy and laughing. She came aggressively telling us that if we continue to make noise she's "going to ask us to leave". We made no additional noise and no more than 10 seconds later she asked us to leave. Rude but seemingly nice to other customers for some reason but I guess they pick and choose who they'll be nice to. She should be fired. read more

I love this company to start with. Great clothes that are well made, look good and last. This store represents the brand well. They have a variety of the shirts, jackets and blankets. The staff is helpful. We use to comparison shop because we would find it on the website cheaper than the store. The nice part is the store will price match now, so still check. read more

Updated review: I called the store yesterday and again spoke to Iris. She again took my order over the phone (the shirt was still in stock). She said this time she'd make sure my order did not get routed online, instead she'd pack the shirt and have it shipped out from her store. She was also able to match the price I had originally paid on the first order which was canceled. Before we even hung up the phone, I received an email receipt. 10 minutes after we ended the call, I received a notification from UPS that a tracking label had been created for my order. As i type this review, it's only been about 28 hours since I placed that order, and the UPS tracking information already shows my package is out for delivery to my home today. That was faster than I thought or expected. In conclusion, although this experience started out unfavorable, Iris made it right and I commend her for getting it done so fast. Thank you to all the workers at the Pendleton Lake Arrowhead store. read more

Pendleton - My order was canceled with no explanation. Maybe Pendleton thought I was getting it for too good of a deal? - Department Stores Near Me - Lake Arrowhead, California

Was okay when I entered, me and my mates walked around the store for not even 5 minutes, then the manager asked me and my mates to keep it down. We agreed, and as she walked off we started talking in a low voice, keep in mind, not saying anything bad, then harassed us and demanded we left. As we were confused, we walked off. Terrible customer service, would not recommend. read more

Pendleton - Pendleton store - Department Stores Near Me - Lake Arrowhead, California

Iris was very helpful and gift wrapped my Pendleton. I was very Happy with the Customer Service. Thank you! read more

Pendleton - Iris was very helpful in finding the perfect Gift. I was very Happy and she gift wrapped it. Thank you for a Great experience. - Department Stores Near Me - Lake Arrowhead, California

If you're looking for outlet type deals this isn't worth the drive. It's more of a retail store with some things on sale. I bought 5 shirts and all were at full retail price. You're better off going online. As far as selection it was hit and miss some shirts have lots of size options some it's just tall xxxl and small. If you are a M or L you might be out of luck. The staff was friendly and the store has great views of the lake. Fitting rooms are closed due to covid. read more

One of my favorite Pendleton outlets besides the one in Laughlin nv. I bought a few from here from prices ranging as low as 69.99 on board shirts a few years ago. Im hoping to continue shopping here and also have sent friends and family here. Emily is still the number 1 customer service she will go out of her way to find your favorite shirt and delivered if necessary. We need more of her on the team. And hope they can bring back the 69.99 or even 89.99 for older models. Thank you Emily for keeping it real. From one of your #1 customer. Dont forget to shop at Laughlin outlets too. Highly recommend this place. " THE PENDLETONES " Origanal BEACH BOYS read more

Pendleton - Department Stores Near Me - Lake Arrowhead, California

Excellent place to shop. Sandra is awesome always willing to help. I've been going shopping at this store for about 4 years and yet no disappointment. Thank you Sandra read more

Called looking for a certain board shirt about 3 weeks ago, I was told they were out of stock but would be receiving more early February. They took my number and said they'd call me to inform me of the restock (yeah right). Low and behold they called me! They did not have my size in the board shirt I wanted, but they searched and their Laughlin Nevada store had it, the saleswoman told me she'd have Laughlin call me in the new few mins (once again I doubted that) sure as heck Brenda from Laughlin store called me and took my order over the phone!!! 110% satisfied with their CS and plan on doing more business with the Pendleton stores!! read more

Pendleton - How my shirt arrived. - Department Stores Near Me - Lake Arrowhead, California

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Bad experience. We where in the store and the person came up and said that we need to be quiet and if we don't stop talking we will have to leave the store. So we stopped talking and she came and said " you know what you guys need to leave now" and we didn't even do anything except talk. Don't recommend this store. Everything is over price also and bad service. read more

Being from Long Beach, CA, I enjoy when my fiancé and family come up here every Thanksgiving, and even more when we partake in Black Friday. We love Pendleton, for their beautiful garments, in arrays of colors and lets not forget the Virgin Wool people. But I digress, as I tend to do during reviews. Another great reason we shop here year after year is because of the outstanding customer service. Store manager Ellen is so very helpful to her customers and loves the products Pendleton has to offer. She truly made my day yesterday assisting me in purchasing my 1st Pendleton Blanket. Towards the end of my transaction I shared with her that my fiancé and I were to be married in 6 short months up in Arrowhead. She then smiled and gave us a small token on behalf of Pendleton. A 2013 Pendleton Christmas Ornament. I was so thankful and got a little teary eyed. Thanks Ellen for making our trip so wonderful. Your very kind. read more

Pendleton - A beautiful limited edition Sahalie Pendleton Blanket that reads,"Cultivate the Garden Within." -Proverb - Department Stores Near Me - Lake Arrowhead, California

Empty store . No lines in this economy... entire store reads outer wear 30% off. I pick up a $200 shirt/jacket piece on a rounder marked 30% off, employee named Iris refuses to sell it to me at the discount. Business must be good! read more

This is thee go to place for anything Pendleton. It's very well organized and extremely clean and professional. This is the only place I'm going from now on for myself as well as for gifts. Only 45 minutes from me so I'll definitely take that short drive, I suggest you do too. read more

5+ STARS!!!! Our favorite place to shop when we are home away from home. Excellent selection in mens, women, home and my addiction to board shirts. I may be bias but I've also been to many Pendleton stores but the customer service here is hands down, bet your money, the best there is especially with the help of two awesome associates Mrs Sandra and Mrs Iris. I've ordered from many others but no one is on top of their game like these two. Go there! See for yourselves. Thank you. You're appreciated. read more

Very friendly staff, very well maintained store. Lots of very nice merchandise, prices are about average for the quality of the items. Another one of the factory outlets in the Lake Arrowhead Village, didn't really notice many items with much of a discount but I am not up to date on their retail prices. The staff was the friendliest bunch that we encounter while shopping in the area. Would stop back in again next time we are in the area. read more

About a month ago my husband and i went to the store and i got a jacket and my husband got a board shirt. He had a hard time choosing between a colored one and an all black one. The young lady who worked there helped both of us choose our items. She was very nice and outgoing. Anyway, after we left my husband told me he wanted to go back to get the all black shirt because he loves the one he had purchased. Fathers day is a couple days away so i thought it would be the perfect gift to surprise him with. So I made the 50min drive up to the store and i have to say, I was very disappointed with the older woman who offered to "help" me. I picked out the shirt and was walking toward the cash register when she stopped me and asked me if i wanted her to hold the shirt behind the counter. I said no, I was going to pay for it then. She proceeded to ask me if i knew the shirt cost 135$ ...really lady? I didn't appreciate the attitude. I think I'll start ordering online then have to deal with that crap again. read more

The items I was going to purchase here were literally cheaper online. I thought this was an outlet? I've always had better luck at their Monterey store. read more

Wonderful stop. I love Pendleton so this was a must for us! My husband scored amazing deals on two board shirts ($50 each!) and I got a robe blanket for $200!!! The staff is super friendly and helpful. The selection is nice and it's great to be able to see patterns in person, it's so hard picking a blanket online and being able to compare the colors in person makes all the difference. I always thought I'd pick the brighter or pale colored blankets but in person, the darker colors called to me. Anyways. This store is a fabulous stop with the best deals I've seen for Pendleton...and I've been to four outlets in Oregon and Washington! read more

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Love this place and all of the employees are extremely helpful and attentive. When ever I'm in the area I always make a point to go. The selection is impressive also. They took the time at check out to find some of my older purchases just to get me some extra points. Can't wait to go back! read more

Great Place, Great Service and Pendleton galore Hello Oh and I didn't know how much Pendleton has to offer as far as blankets, hats, backpacks and other stuff was pretty impressed on the selection and needless to say the quality they have read more

Pendleton - Department Stores Near Me - Lake Arrowhead, California

I love this place but I think it's a bit pricey. I suppose it's worth it though. The Pendleton brand is a good one and the jackets are soooo warm which is what ya need up in the mountains in the winter. read more

Pendleton - Department Stores Near Me - Lake Arrowhead, California

I became obsessed with collecting Pendleton board shirts so this place is like a gold mine to me. The shirts normally retail for $105-$115 but here they are $80. Get on their emailing list and find out when they have sales for even better deals like buy one get the 2nd for 50%. Emily always takes care of me whenever I visit there. She's very helpful and friendly. She has even called me to inform me when a new shipment is arriving. Also there are other shops and places to eat in the village so it's a cool place to spend a weekend afternoon. read more

Had to meet Emily, I was well greeted and she remembered my name when she placed my order a few months ago, looking forward to purchasing more, this place is highly recommended, thanks to all the employees here, keep up the great service. read more

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This a great place. The manager was very familiar with his merchandise and was very helpful. My daughter had fun running around the place too! read more

Somewhat lackluster as a store. If you like the brand then they probably have some good deals, but I can't say anything caught my eye. Also, they have enormous, super seemingly uncomfortable ethnic-looking blankets. So, if you need some of those, they've got them. read more

Pendleton - Department Stores Near Me - Lake Arrowhead, California

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Great prices! Husband and I drive down to Lake Arrowhead from Fawnskin every three months and always get spectacular buys. Signed up to get emails, so that we do not miss sales! Great merchandise as well as great customer service. Love dining at Woody's Lakefront or Waffle House! Great sale going on now starting yesterday. Fifty percent off already marked down prices! Quality clothing! Great customer service! Make a day of shopping and dining in Lake Arrowhead! You will not be sorry! read more

The store and the staff are stellar. Helpful, knowledgeable, and professional while being friendly and communicative. They appear to work well together, too, assisting when needed. A nice feel to the shop; things easy to find; well tagged as to sizes and prices; a lot of thought went into "dressing" the store to give ample space for shopped to move around. One Disappointment by Lake Arrowhead Village Owners: There were NO signs with arrows pointing to stores. Shoppers have to "hunt" for the stores they want; stop and ask questions of shop staff in other areas of the village; then "discover" Pendleton, Bass, Toy Store and other shops. Lake Arrowhead Village owners SHOULD have a listing and a map of all stores and have the map displayed prominently. It took us 2.5 hours to find Pendleton because there are NO signs until one is standing in front of the store. Pendleton, Bass, Toy Store, Candy Store, and other vendors should be shown more respect by having a map for shoppers so we can buy their amazingly well-priced products. Please heed this advice. I daresay a 10%+++++ uptick in revenues of those shops at the back of the village will result in happy smiles a 'round. read more

Had no idea Lake Arrowhead had this place! Such an amazing find. The staff was extremely helpful. I found a black rain jacket on sale and there was a promotion for an additional 50% off so I scored the jacket for $53!! Definitely plan on coming back here when back in Lake Arrowhead to buy more! read more

Great customer service and you can find some amazing deals on blankets here (that rarely if ever go on sale online.) We will definitely pop in the next time we visit the lake. read more

What more can you ask for? Outlet prices, lake views, amazing service and the best wool products on earth. If you like to stay warm or look good, trust the staff to guide you in the right direction! read more

A fun place to browse but Pendleton products are overpriced for my taste.

Great store. Friendly service. Awesome prices. Lake Arrowhead is stunning, and this is just another reason to take the drive out there.