Best customer service! We love the staff So helpful, they go out of their way to make you feel welcomed, included and satisfied. We will be coming back. Lasting impression! Will be a customer for life. Can't say enough good things. read more

I'm so disappointed with the coach sandals. Extremely uncomfortable. Would not waste money on anything to do with coach. Over priced, ugly, uncomfortable!!! read more

Fellow Yelpers - I have a confession...I'm a purse-o-holic. It's a curse, an expensive one. How did this affliction happen to a person who loves jeans, comfortable shoes and often does not venture out of my jammies before noon - I'll tell you. Many years ago my boyfriend (now my husband) bought me a Coach bag. It was one those classic bags Coach was famous for - heavy dark burgundy leather with a big flap and a heavy gold clasp. It was and still is a very sensible bag. "Now" he said, "you have a Coach bag - they last forever - you'll NEVER need to buy another pocket-book" (he's from the east coast where they say "pocket-book" instead of purse). Right! Little did he know that he had had just awakened the purse-loving beast inside of me. Since then I've collected many (I'm not telling how many) Coach, as well as other bags. I've strayed from Coach on many occasions (Gucci - I got it cheap, Cole Haan, Michael Kors and Kooba) but I still think that Coach (an American company) makes some of the best bags around. Forget those overpriced LV's (made of designer vinyl), Coach bags are made from great leather and they last forever. (Full disclosure, Coach sells some vinyl bags also - I'm not a fan). When you walk into a Coach store, you are treated like a valued customer, no matter who you are or what you are wearing. You can take a beat-up old coach relic in to their store and they will fix it up like new for you. The Coach store in Cherry Creek is a beautiful, brightly lit, colorful - cheerful actually. You've never pressured nor do you feel like the sales people are watching you. All of their wares are accessible (not behind the counter in glass cases) so you can feel and try them on. They encourage you to pull out all of the stuffing and put the contents of your purse inside to get a better feel for how it "fits." So my secret is out - actually my friends and family already know and still like me anyway. And, I still have Coach #1. It lives in its own little canvas bag inside the wall unit that my husband had built to house all of my "pocket books." read more

Coach - Accessories Near Me - Denver, Colorado

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After a day of being utterly invisible in both Nordstrom and Ann Taylor, what a delight to walk into Coach and actually be greeted! The setting of the story is beautiful, that's enough to make you go in, but the remarkable staff and customer service will continue to bring me back to the store and to share my wonderful experience with others. read more

'Twas a Friday in July- the 20th. After 6 wrong turns, 3 Ubers, and a lawsuit against Burberry- I landed into this leathery boutique. I was immediately given a warm welcome by Dani, who not only was doing her job, but somehow also managed to hold the universe together. Although I didn't have a purchase in mind, I ended up settling on a leather dinosaur apple watch band (which is peculiar given that I think everything about the Triassic and Cretaceous period is complete bullshit, but I digress). Laughs were exchanged, German and French words were muttered, commonalities related with one another. What a pleasant experience. My only regret was that I could not muster the courage to find more out about my helpful Ingénue. read more

For the first time visiting THIS location and reading all of the reviews. I not only walked out with a pair of shoes, but a few more items as well, I was also embraced with a amazing smile and welcome, and was asked if I wanted something to drink. Samantha you are so so amazing, no matter the race or nationality or the skin color. You embraced me with amazing customer service as if we have known ea other for years. I figured as a customer it is also my duty to give the most positive and respect to the workers at this location. With that said I know that I will return back to this location. Not only that I will also refer others as well. Please Samantha keep up the good work And positivity. read more

I bought coach leather apple watch band and broke out with allegedly from it and my arm and and broke out and went to take it back she would not take it back read more

I'm going to be making the investment in my first Coach purse in the very near future. With saying that I'm a research kind of gal especially when I'm going to make a large purchase like this. The bags are quality and timeless, they will last a lifetime if you treat them well. The women working here could not have been any nicer. I was completely honest and said I was just browsing for a future purchase and they were chatting with me as I looked around telling me about the particular bags that I was eying. It felt as though I was with friends and just having a pleasant conversation about fashion and our love of bags. Coach is quality and you should expect to pay for quality. The bag I'm interested in is almost $700. Now that's an investment. As I make the necessary changes I am waiting for the moment I can walk in and purchase my first Coach bag - wait for me baby! read more

Can you give Coach less than five stars? My husband took me here to pick out my own Christmas present, and I came home with my first Coach purse! It's very beautiful, and was actually kind of reasonable with the Semiannual Sale. Customer service was great, and we had a great experience overall. Obviously I can't shop here regularly, but if you want to splurge, I recommend it! read more

Had a very pleasant experience as always today. Trisha was very pleasant and love her in your face pleasantness. The store was very clean and in order. Several employees to assist and they made sure every customer was spoken to. And they go out of their way to accommodate not give excuses as to why they can't. All of the above a rarity in retail sad to say. My sister is a coach lover so I'll def be returning again. Thanks again Trisha for making my day. At least that is the name on the receipt. Haha. (I'm the guy who bought a gift card today down on Christmas.). Bah humbug!!! read more

Even though I haven't bought anything from this particular store, when I did stop in to browse, the sales clerks were exceptionally kind. I asked to see a cute new bag (with a $328 price tag!!) I admitted I couldn't afford it "this week" and the women were still courteous to me. I asked for a business card and the sales clerk wrote down all of the bag's information for me. I'd definitely recommend stopping in if you're interested in a Coach bag :) read more

Coach is one of those stores I've always approached with a whisper. Any store with prices this high has got to be approached with reverance. I went in to celebrate a milestone and ended up leaving $700+ dollars later with two bags and a wallet. I cherish them. I kind of treat them as idols - my bad. The staff is friendly and helpful. They make you feel welcome and are there to answer any questions. They were patient with me - I labored over my decisions - and I ended up LOVING my experience. Thanks guys!! read more

Hi my name is Stephanie, and I'm a Coachaholic. I always get excellent service at the boutique, even when I'm just "browsing" the new collection for my wishlist. I probably only actually buy something 1 out of 10 trips, but I'm always treated as a valued customer. They make my shopping experience very pleasurable when bringing home a new lovely! read more

Review is long overdue because I bought a bag from here as a gift probably a year ago!! But I do remember that Amy helped me purchase my bag and she was so great! I loved her enthusiasm and customer service. She also sent me a couple emails to follow up with how my friend liked the bag I got him for a gift, and even remembered small details like where we were going on vacation, and asked how vacation was going as well! Loved her, and my friend loved the bag. read more

The new manager is soo rude n the rest of the employees as well . They do not how to do their jobs right !! Horrible customer service. I will never shop there again !!! read more

Noelia was AMAZING. She was so helpful and knew just what bags to show me when I told her what I was interested in. She treated my mom and I like friends (while still maintaining her professionalism) and made shopping there such a pleasant experience. We left the store to think about what we wanted to purchase and when we came back in she recognized us and made us feel excited to be back. read more

This is a great Coach store. The manager deserves a hand for hiring kind, competent sales associates. While I'm more of a Louis Vuitton or YSL girl, I do love some of the throwback Legacy handbags and find that Coach has a more approachable price point for gift giving. They also always do fun accessories like wristlets and clutches. I was recently in the store for the holiday 2013 season and was happy to have my shopping experience made easy. They will wrap and drop ship presents to everyone on your list! They do carry a smaller selection of merchandise for men and our canine BFF's in the rear of the store. Be sure to at least take a stroll through there next time you are looking for something out of the ordinary, but still classic. read more

I have been an exclusive Coach customer; when it comes to purses~ since about 2007. Fast forward to Wed April 27th 2016 I will never set foot inside a Coach store again. Worst customer service I have ever experienced in a Coach store period. It all started with a purchase I made on my last trip to vegas. Gotta love Ceasars Palace~! Where the customer service is exceptional.... Coach store at cherry creek mall however... A completely different story. Would not exchange my wallet WITH receipt. I have had the wallet for about 3 weeks- It was used a couple times when I realized The color was more of muted red than the bright true red it appeared to be in the store. I just thought I would go and exchange it, but when I got there she said the wallet was to 'used' and 'worn'- that it could not be resold- she pointed out some 'dirt' that I could not see. Please tell me how 'dirt' got on a 250+ dollar wallet that was kept inside of a 600+ dollar purse that I bought at the same time as the wallet, and have probably used about 7 times. Oh, and if say I DID use the wallet every single day since I bought it (I did not- as I said before I only used it a couple times; at which point I decided I wanted to exchange it) after about 3 weeks of use the wallet is so used and worn looking that you won't exchange it.... What does that say about your product? Lost an almost 10 year customer for life. I have never had this problem at coach before. If anything they have gone out their way to help me find certain items, Have them shipped from other places if needed, Full refund, or switching out, Complimentary Cleanings Etc. At least in California and Nevada. There was a reason I was a Loyal Coach customer for so long. This Love affair is Over. read more

Coach was a great brand that is no longer. I bought a $175 coach wallet for my son for his college graduation in April of 2018. In less then 8 months the inside stitching started to unravel. He was unable to bring it into the store until mid June 2019. He was told there was a one year warranty and if he wanted it repaired it would cost $55. The customer service was awful and there was no discussion of flexibility to their policy given that it was just a few weeks after the "warranty" expired. I understand the need for warrantys but one year on a leather product is absurd. We've concluded that both their products and customer service are far cheaper then their price tags. read more

Shopped here with my fiance a few weeks ago and had such an awesome experience. Dani is amazing! Was so helpful and patient with helping me find just the right bag for me. We told her we were going on a trip soon and she sent us a complimentary gift and thank you card for our business and hoping we had an amazing trip. I would absolutely recommend shopping here to anyone. All of the staff was so friendly and personable! Thank you to everyone at Coach for helping me with my first Coach experience. It certainly won't be my last :) read more

Just called and asked if they had a certain bag. The woman on the phone was VERY nice and helpful. I usually dont get this kind of service anywhere else but Coach. I have had good luck with the people at the Flatirons mall Coach also. Keep doing what you are doing Coach, it really is nice to get nice people to help. read more

My boyfriend went in to get my birthday present , this year I wanted the Madison, Pheobe in cranberry. Last year he said they were great. This year, they remembered him and the whole staff were very helpful. Great service! Thank you Coach! See you next year! :) read more

The ladies working here today were so helpful, genuine, and nice! It's rare that I go into a store in the mall, and find myself wanting to stay there and hang out with the employees. This was that experience for me today! These girls were so fun and kind(not to be confused with the overly fake-nice sales reps that exist out there). My friend and I had a blast there today! And I found the cutest bag! Love this store and these ladies! read more

I love Coach Products and that is one of the only brand of bags that I will wear, they are much cheaper than some of my other bags and the people here are so nice and a great place to shop. read more

I feel as though this Coach store is smaller than other Coach stores, but maybe it's just me. The staff here are very friendly and nice. They can definitely help you find what you're looking for. It's very clean and organized. read more