I did not have a good experience. I asked for low intensity bed package twice during the membership…read moresign up. It was all about upselling to higher package, regardless of skin tone.

They will take your money! I have been a member for over 3 years and went in person to cancel my…read moremembership at the beginning of July. They told me I was too late to cancel for July, but my membership will terminate at the end of July. I signed the cancellation on the pin pad and left. August 1, my account was debited for my monthly membership and I called immediately.It is now 2 weeks later and I am still trying to get this resolved. I have 16 outgoing calls to the salon and one return phone call from the district manager. I was promised a call yesterday after Rachel (DM) spoke to corporate but once again did not hear back. The level of unprofessionalism customer service is nothing like I have ever seen. I asked them to pull camera footage of the date that I came in to prove I was there, described the person working there in the time of day and yet they still refuse to believe that it could've been a system error on their end and give me my money back. Customers do not come first here and I have spent obscene amount of time trying to get a refund for their error.

Terrible customer service!! I requested to cancel the membership and the staff informed me that I…read morehad to send an email to cancel; however, they provided me the wrong email and it never got cancelled. I was told that the correct email was provided in my contract. I never imagined I'd have to check my contract for the correct email. I just assumed the staff would know the procedure for cancelling, but I was wrong. Be careful when canceling folks!!

Let me preface this review to say that the beds and facilities are clean and the staff is friendly…read morefor the most part. This review is for Abby. Worst customer service experience I've had in a place of business in a long time. I went in for my usual spray tan and to give my 30 day notice of cancellation as I've moved and this location is no longer convenient for me. Upon cancelling, they charge you a $16.50 cancellation fee. My question was "will I be able to use the spray tan through the 7th of October with this additional fee?" Is it like a proration? The answer was no. "It's a charge so that you aren't charged again October 1st. Unless you cancel exactly 30 days in advance, you'll be charged this additional amount." I've been frequenting tanning establishments for years. Generally, they all want a 30 day notice of cancellation, but prorate your charges. Different companies have different rules and all make you sign lengthy contracts. To each their own. This is not the reason for the review. Abby calls me, as I asked for someone to contact me because the employee "didn't understand it either" and I wanted clarification. Abby reiterated the fee and then proceeds to tell me that "I signed a contract, that there are signs all over and that "I must not be able to read!" WOW. She proceeds to tell me that I am an "entitled c-word" (I won't post that here, but you know), that I cussed out her rep and that I am banned. After the initial shock, I said a few choice words of my own. This isn't about the $16.50. It's about professionalism and integrity. I didn't deserve to be treated that way. I did not cuss her employee out. Customers have questions. This was a legitimate question. Instead of explaining or offering a solution of " to avoid this, we could set your cancelation day to 11/1, or anything similar, she resorted to name calling, banning and lying. I'm still upset by the way I was treated. She also refused to refund the charges and thinks that it is "funny" that I've paid for the full month, the extra fee AND unable to use the service. Proceed with caution here.

Always very friendly, knowledgeable, and accommodating. Recommend over others in the area.read more

Do NOT spray tan here, the place itself and the tanning beds are good and super nice . The spray…read moretan is a Whole different story. I went in and got the supreme that gives you the prep spray I got the darkest option for actual tan and then the hydrating spray after. I got NO color from the first spray tan, so 2 days later I went back and got a clear spray. I got color this time BUT it was the most awkward tan ever. Parts of my hands but not my whole hand was tab, the top of my arms were tan but the underneath were not, parts of my legs got color but patchy and not even as dark as I was expecting. All in all the staff and the facility are amazing , the beds they offer were nice but I would NEVER spray here .

Skylar is the best ever, my gelx nails are to die for and my pedicure was delightful. Skylar is a…read moreperfectionist and will not disappoint, I promise! Ashley did a perfect brow lam, tint and wax and took as much time as she needed to make them perfect. I am so happy I made the change to Studio Bliss, I wish I had done it sooner!

They are amazing! So clean, the vibe is chill. The music is popular and catchy. The people are…read moreliterally so nice. Walking in, I was struck by the cleanliness. And then, John did my manicure and pedicure. He's so funny! Very charming. Will chat if you want to chat or let you do your own thing while he paints amazingly. Very accommodating too! Everyone is. They will work with you if you don't like something and warn you if you change your mind and the price needs to go up. But their prices are So reasonable. Pedicure and manicure with design for 115! Love it!

My wife and I have been coming to Coconut Beach for several years. We both go to the Independence…read morelocation. If I could I would separate the reviews. Per customer service, the ladies ALWAYS make me feel welcome. They do an exceptional job. I would give them 5+ stars! HOWEVER, when it comes to management I have a major concern. As stated previously, my wife and I have enjoyed Coconut Beach for years. The rates continue to raise, and getting close to $65 a month. Though I understand there are new amenities that are being offered, neither my wife nor I are interested in these services. My MAJOR complaint is; My credit card information was stolen so my bank canceled my card. When I received my new card my wife went into Coconut Beach and was told the old card was declined. She explained the previous card's information was stolen so the bank had issued her a new card. When my wife gave the receptionist the new card, both my wife and my account was charged a $20 activation fee. When questioned about the fee we were told it is company policy and if she did not collect the money the company would take it out of the receptionist paycheck. I have been told these ladies make minimum wage. I later spoke with two other employees who stated this was the policy. It is bad enough that we were charged an additional $40, but there is NO discretion for cases such as ours. So unfortunately due to the continued rise in costs, and hard fast rules that do not take the customer's situation into account, I have effectively cancelled my membership as of today. I hope management will look into this policy to see if it is worth threatening a minimum wage employees with docking their pay in lieu of a common sense approach to a customer's situation.

I was going to an event and wanted to spray tan. I have sprayed tanned all my life because I have…read moreskin cancer. I purchased a spray and added extra brozner which was 42.00 dollars I sprayed and I got out and I was still really white. I mentioned something to the cashier and she said wait until the morning if not come back on saturday and we will give you your money back. So I woke up the next morning and I was not tan at all. I went back up there on Saturday to get a refund and the girl working the counter would not give me one. She said " I have to text the owner and she will give you a call back in 3-5 business days. Well that never happen and I still dont have my money back and they didnt even offer me another tan. Very bad business. Dont go here. the machine had to of been clogged which means they are not doing maintance on their machines. Very bad business.

I absolutely love this Tanning salon it's always clean and smells nice. The prices are great and I…read morereally like that it's 24hrs unlimited because it's convenient when you work night shifts you can go whenever you get off and still be able to tan

From the owner: Apex Tanning Salon has the best prices on packages and customer satisfaction in the area! Call…read moreToday at 660-631-4334!

Friendly atmosphere. Owner, has been in tan salon business for years and is knowledgeable about…read moreskin care and product recommendations.

Tracy and her staff are always friendly and inviting. The tanning salon is always clean, the beds…read moreare in great condition and maintained well. her knowledge about tanning is incredible, knowing how many minutes someone should tan is crucial. Her prices on packages and products are wonderful.

Love this place!…read more Great prices and friendly people! Always fit you in when you need it. Compared to other local prices when it comes to your hair care they have the lowest price for the best quality!

I just signed up for the plan and Linda was awesome. GREAT CUSTOMER SERVICE and they have awesome…read moreequipment! Ready to get my tan on!

This is a great place that is ultra clean and with tanning beds that really work. We tried another…read moreplace and couldn't get even a faint tan so we came here and love it. Beds are well maintained and you really get a nice tan quickly. Oh, and there are free upgrades on Fridays.

My favorite place to spray tan! Always the cleanest, and the staff is always so sweet! Been coming…read morehere for years because it's always consistent and great!

Very clean and nice! Friendly staff and nice selection of tanning options. I would definitely…read morerecommend.