Thanks to my husband buying me a tanning package here, I got to go this past summer. I'm SO glad he…read morechose this place over others in the area. I love it here and plan on returning to freshen up my tan during the winter months. They have many options. Not only do they have the traditional tanning bed but they have a stand up one as well. If tanning isn't your thing then you could get a spray tan! They have tanning specials practically every week and are so reasonably priced (which is probably the real reason my husband chose it, lol). The lotions are always new and the employees are very knowledgeable of their ingredients. Which is something very important to me since I have an allergy to aloe. Yes, aloe! Try finding sun protection without it. They helped me in choosing something that would work for me and were always so friendly. I can't wait to go back!

My wife and I have been coming to Coconut Beach for several years. We both go to the Independence…read morelocation. If I could I would separate the reviews. Per customer service, the ladies ALWAYS make me feel welcome. They do an exceptional job. I would give them 5+ stars! HOWEVER, when it comes to management I have a major concern. As stated previously, my wife and I have enjoyed Coconut Beach for years. The rates continue to raise, and getting close to $65 a month. Though I understand there are new amenities that are being offered, neither my wife nor I are interested in these services. My MAJOR complaint is; My credit card information was stolen so my bank canceled my card. When I received my new card my wife went into Coconut Beach and was told the old card was declined. She explained the previous card's information was stolen so the bank had issued her a new card. When my wife gave the receptionist the new card, both my wife and my account was charged a $20 activation fee. When questioned about the fee we were told it is company policy and if she did not collect the money the company would take it out of the receptionist paycheck. I have been told these ladies make minimum wage. I later spoke with two other employees who stated this was the policy. It is bad enough that we were charged an additional $40, but there is NO discretion for cases such as ours. So unfortunately due to the continued rise in costs, and hard fast rules that do not take the customer's situation into account, I have effectively cancelled my membership as of today. I hope management will look into this policy to see if it is worth threatening a minimum wage employees with docking their pay in lieu of a common sense approach to a customer's situation.

During the winter months I've started to utilize this facility to keep my tone going from the warm…read moresun months so I don't burn on those winter vacations. As a "rookie" to tanning the staff has been nothing but spectacular about explaining any questions I have and getting me on the right plan to fit my needs with what I'm looking for with tanning. The facility is very clean, staff is knowledgeable and friendly. I'll continue to go here during the winter months.

Terrible customer service!! I requested to cancel the membership and the staff informed me that I…read morehad to send an email to cancel; however, they provided me the wrong email and it never got cancelled. I was told that the correct email was provided in my contract. I never imagined I'd have to check my contract for the correct email. I just assumed the staff would know the procedure for cancelling, but I was wrong. Be careful when canceling folks!!

Oasis has the absolute best customer service, love all the ladies there! The beds provide the best…read moretan that I have ever had! The overall experience is 2nd to none with beds that have aroma therapy, AC, redlight therapy, blue light therapy, aqua mist and LED facials that allow for a cooler experience while also providing an amazing tan! Oasis also has a near-infrared LED redlight therapy bed that helps with inflammation, muscle recovery, collagen production as well as a boost to your tan if you use it before going into a tanning bed since it promoted better circulation. Definitely give them a try, you will not be disappointed!

Bruh. Uneven tanning. NEVER GET THE LEVEL 3 OR HIGHER! IT IS NOT WORTH YOUR MONEY!! Please save…read moreyour money. The feel is calm and cool. The service there is mediocre, everyone is pretty cool for the most part. I would just say save your money, and tan outside tbh

I love this place. It's in a convenient location (especially if you frequent The Gym KC Westside…read morelocation). The tanning beds and rooms are very clean, and easy to use. The owners are friendly and accommodating. The overall aesthetics are modern, clean, and very much not the stereotypical tacky tanning salon. I would highly recommend them to anyone.

The website says that the salon can complete a custom tan. I called and was informed that they…read moreschedule via a group chat with the sprayers. I had a few questions to ensure selection of the right services. I'm Black American and really needed help with 2 custom applications within the next couple of weeks for an event. Understandable that our business may not be a huge source of revenue. I don't understand why if the business doesn't offer service for populations with darker melanin this isn't just stated. They did apologize that they weren't able to help, but I can't begin to express how many emotions rushed in with this experience. Updated Close: The last message from the business is highlighted in the third image at the bottom of the screen "Okay! Sorry we couldn't help." That is actually verbatim the text. We can align that the business said it could not help. The challenge with using text, is the elimination of one's ability to understand tone and in some case's context. For me scheduling a simple service I was initially excited about resulted in tears, frustration and humiliation. Requiring the use of text to schedule an appointment... well simply put, it's a service gap within the business. The defined gap for Tan360 is there's no way for the customer to get support in identifying the right services from someone who can provide experience or expertise in an unfamiliar subject matter to the consumer. The team was not able to answer questions. The initial review was completed and submitted prior to Brina's call attempt. To close the loop, this was and is my experience through my lens as a Black American with Tan360. I didn't provide false data, nor capitalize any part of the subpar experience, screenshots were provided for support. and I referenced the business and practices I experienced. It's simply that, my experience. It feels 1964 'water fountain'. While, I believe it important to share my experience with others, I'm comfortable with the notion that Tan360 did not experience or feel any part of what I did. The target is to bring awareness to others to avoid what I experienced. If Tan360 gains useful nuggets, increased cultural awareness, or even impact awareness from the review, well I think that's cool as well. The key is this, if this is the experience to drink from the fountain, it's not the water I want and that's my choice. I clearly communicated the concern to the business and was very open about the review prior to posting. Attempting to call after I had already closed the matter with Tan360 staff to not actually discuss any part of the concern but rather to schedule the appointment is dismissive, and oblivious. Starting with, 'hey, I understand we didn't get you what you needed. I'm sorry, would you be comfortable with speaking with me directly? I'd like to help,' is a great way to open the door to uncomfortable conversations. How about just simply saying, "I'm so sorry you experienced that. It's not my desire, so thank you for sharing. I'd like to help." There are a myriad of responses... minimizing my experience or review however.... is not the best approach.

I really like this facility. They are very friendly. The only thing that was not professional is…read morethere fb layers and website prices are not valid. I went in and wanted to purchase a month membership, and the brochure on the front desk said it would be $79.99. When I went to pay, the associate said, Oh, our prices have changed it is now $99.99. They would not honor their brochure nor their website. That is just poor business. It's wrong!!!

Highly recommend KC tan! As someone with experience working in tanning salons back in the day (and…read moreI've owned my own spray tanning business!) I can say that KC tan is, most importantly, CLEAN!!!! The beds don't have streaks on them, the floors are very clean, everything is just well maintained and that is super important. Second: I love how knowledgeable the staff is. No one ever tried to upsell me, and the girls are knowledgeable about not letting people over do it in the beds (aka: they're not trying to see you get burnt!) the service is overall exceptional.

I love going here. The staff is great, always helpful. The rooms are clean. And they offer a…read morevariety of beds. I've been tanning here for 3 years. I highly recommend Total Tan!!

I absolutely love the staff here! So welcoming and nice and gave me just what I was looking for, I…read moreneeded a fast tan for a shoot the following day and my spray tan showed up overnight! They were even giving out for samples at the time so it was such a welcoming experience. I will say the spray tan did not get the side of me, I did compare it to other tanning salons and this one does not have you stand in different positions, just front and back, not side shifting. It did last around a week and a half so that was nice! I did also purchase a sunbed level 3 I believe package (monthly 50$) and I thought that was an okay deal compared to others!

Great experience my first time here! Riley did my tan and she was a gem. So sweet and made me feel…read morecomfortable. My tan looked great too! I also love that they brush the tan around those "tougher" spots like your knees or wrists, etc. Definitely recommend choosing this spot for any spray tan needs!

The training tan didn't take and they said that imperfections are to be expected. I just wanted…read morethem to acknowledge the experience instead of offer an excuse. My first tan (prior to this) was great but the customer service for this one felt very impersonal. Update: Owner reached out with such a kind, personable email. I will likely come back again because of her email. Thank you!

Not as helpful as they advertise. No fitting being done when I went. One employee trying to do…read moreeverything.

Got the best spray tan yesterday! Always great service and care! Support small business that knows…read morewhat they are doing!