I booked an appointment with this business a month in advance. She texted me this morning canceling…read moremy appointment because she had a migraine. I can empathize with her because I also get them, but when I asked her for her next availability, I get no response. She has the ability to cancel my appointment but no ability to provide a solution! If you're looking for professionalism and punctuality, maybe this isn't the place for you.

Minnie, has elevated my skin care regimen! When I went to her initially, I was concerned about dark…read morespots and thinking I had an issue with acne. She educated me and told me that I was using harsh products for my skin type. Minnie was able to recommend products that would meet my skin care needs, but also help me understand that ski my care is much deeper than our products, but also what we put into our body. I've seen a huge improvement on my skin. Others have commented on the difference. I'm so thankful that someone recommended me to her. Her professionalism, welcoming, and caring attitude makes the spa experience even better!! I've been going to her since last spring (2021) and will continue to do so!

What a great experience! The salon room is so calm and peaceful with soothing music. Bailey is…read moreprofessional and kind. She made my middle-aged skin positively glow! The experience was incredibly relaxing, and the mask she used was very hydrating, which was perfect for winter. I love that I can customize the facial experience and add in brow waxing and tinting.

Absolutely AMAZING!!! Very friendly. Love the salon, and the boutique has a great selection and…read moregreat prices.

I actually go to the nail salon next door so I thought of going to get my hair trimmed here…read more Although it says walk in welcome I didn't feel much welcomed. There were 2 ladies in there one was doing a clients hair the other one was waiting for an appt to arrive so I was told, the ladies asked me to make an appt on the phone or come by again another day. They could have been a bit more customer friendly and either made an appt right then or told me how long it will take till one of them is free so I can come back later. Bottom line I am not going there again.

Jodi is so amazing! She always has great suggestions for the best facial for "what you have going…read moreon with your skin." She is kind, gently, funny, and super charming. I love the ambiance of her little spa and the magic of her hands during a massage are un-matched! Love this lady!

I went in for a Message, and it was the first time I've ever went to a salon to get one. It was…read morefantastic. Jodi took great care of me. I was really stressed over business matters and after getting the message, I was very relaxed. Thanks Jodi!

I cannot say how amazing LeAndra is at her job. I have been coming her for my 5th appointment now,…read morefor waxing for pool season (that's tactful right)?! While this could be an awkward situation, her level of professionalism is second to none! By the end of the first appointment I was even laughing. Her skills in hair removal are great as well. The first visit even I had no break outs, no skin irritations. Never had that experience before so it was definite plus! Heads up to anyone who hasn't been to Bonner Springs, you will maybe question the location, kinda hard to find. But inside the room is comfortable and the building houses a host of massage, nail, waxing rooms, as it is different women who do each service. I'm going back with some girl friends for a spa day can't wait!

I have been looking for Lacey since she left Massage Envy in 2015. She cleared my skin and it…read moreflawless. I just had a facial with her and am looking forward to getting back on the right track with my skin. She is awesome!

AVOID FOR KETAMINE! Wow! Absolutely atrocious professional behavior. Is Kyleigh racist? Is it the…read morecolor of my skin? Kyleigh totally left out details. I scheduled time, out of state, for a ketamine treatment. When I arrived, I was notified I was not supposed to eat before the procedure. I was unable to get the procedure done because she had LEFT OUT THIS MAJOR DETAIL. It is not minor. And she will probably be more detailed in instructions for you, but she left out details for me. I will not respect your doctorate & practice if you do not respect my time & commitment. I have also spent over 10 years on my career as well and 40 minutes to drive to your practice. Do better for yourself, your kids, and most important YOUR PATIENTS. For other things she's probably great but not for ketamine.

Not only is Kyleigh an incredible injector & woman, her staff is amazing too! I got my lashes done…read moretoday by Allie and I am so thrilled with them. Pricing is fantastic at Fiore as well as the beautiful atmosphere! There's no doubt I will be a regular from here on out. Thanks ladies!

I love this place. It's in a convenient location (especially if you frequent The Gym KC Westside…read morelocation). The tanning beds and rooms are very clean, and easy to use. The owners are friendly and accommodating. The overall aesthetics are modern, clean, and very much not the stereotypical tacky tanning salon. I would highly recommend them to anyone.

The website says that the salon can complete a custom tan. I called and was informed that they…read moreschedule via a group chat with the sprayers. I had a few questions to ensure selection of the right services. I'm Black American and really needed help with 2 custom applications within the next couple of weeks for an event. Understandable that our business may not be a huge source of revenue. I don't understand why if the business doesn't offer service for populations with darker melanin this isn't just stated. They did apologize that they weren't able to help, but I can't begin to express how many emotions rushed in with this experience. Updated Close: The last message from the business is highlighted in the third image at the bottom of the screen "Okay! Sorry we couldn't help." That is actually verbatim the text. We can align that the business said it could not help. The challenge with using text, is the elimination of one's ability to understand tone and in some case's context. For me scheduling a simple service I was initially excited about resulted in tears, frustration and humiliation. Requiring the use of text to schedule an appointment... well simply put, it's a service gap within the business. The defined gap for Tan360 is there's no way for the customer to get support in identifying the right services from someone who can provide experience or expertise in an unfamiliar subject matter to the consumer. The team was not able to answer questions. The initial review was completed and submitted prior to Brina's call attempt. To close the loop, this was and is my experience through my lens as a Black American with Tan360. I didn't provide false data, nor capitalize any part of the subpar experience, screenshots were provided for support. and I referenced the business and practices I experienced. It's simply that, my experience. It feels 1964 'water fountain'. While, I believe it important to share my experience with others, I'm comfortable with the notion that Tan360 did not experience or feel any part of what I did. The target is to bring awareness to others to avoid what I experienced. If Tan360 gains useful nuggets, increased cultural awareness, or even impact awareness from the review, well I think that's cool as well. The key is this, if this is the experience to drink from the fountain, it's not the water I want and that's my choice. I clearly communicated the concern to the business and was very open about the review prior to posting. Attempting to call after I had already closed the matter with Tan360 staff to not actually discuss any part of the concern but rather to schedule the appointment is dismissive, and oblivious. Starting with, 'hey, I understand we didn't get you what you needed. I'm sorry, would you be comfortable with speaking with me directly? I'd like to help,' is a great way to open the door to uncomfortable conversations. How about just simply saying, "I'm so sorry you experienced that. It's not my desire, so thank you for sharing. I'd like to help." There are a myriad of responses... minimizing my experience or review however.... is not the best approach.