My wife and I have been coming to Coconut Beach for several years. We both go to the Independence…read morelocation. If I could I would separate the reviews. Per customer service, the ladies ALWAYS make me feel welcome. They do an exceptional job. I would give them 5+ stars! HOWEVER, when it comes to management I have a major concern. As stated previously, my wife and I have enjoyed Coconut Beach for years. The rates continue to raise, and getting close to $65 a month. Though I understand there are new amenities that are being offered, neither my wife nor I are interested in these services. My MAJOR complaint is; My credit card information was stolen so my bank canceled my card. When I received my new card my wife went into Coconut Beach and was told the old card was declined. She explained the previous card's information was stolen so the bank had issued her a new card. When my wife gave the receptionist the new card, both my wife and my account was charged a $20 activation fee. When questioned about the fee we were told it is company policy and if she did not collect the money the company would take it out of the receptionist paycheck. I have been told these ladies make minimum wage. I later spoke with two other employees who stated this was the policy. It is bad enough that we were charged an additional $40, but there is NO discretion for cases such as ours. So unfortunately due to the continued rise in costs, and hard fast rules that do not take the customer's situation into account, I have effectively cancelled my membership as of today. I hope management will look into this policy to see if it is worth threatening a minimum wage employees with docking their pay in lieu of a common sense approach to a customer's situation.

I was going to an event and wanted to spray tan. I have sprayed tanned all my life because I have…read moreskin cancer. I purchased a spray and added extra brozner which was 42.00 dollars I sprayed and I got out and I was still really white. I mentioned something to the cashier and she said wait until the morning if not come back on saturday and we will give you your money back. So I woke up the next morning and I was not tan at all. I went back up there on Saturday to get a refund and the girl working the counter would not give me one. She said " I have to text the owner and she will give you a call back in 3-5 business days. Well that never happen and I still dont have my money back and they didnt even offer me another tan. Very bad business. Dont go here. the machine had to of been clogged which means they are not doing maintance on their machines. Very bad business.

this is the only place I go to when I tan and have been for 3 years the place is clean the girls…read moreare nice and for a bed 1 it's 20 a month, and the bulbs are changed regularly and they warn you when they have been

From the owner: We will have Air Brush Tans Starting in Feb. 2011read more

Havent been tanning in years. popped in today to get my wedding tan started. The guy helping me was…read moreawesome and knowledgeable. Thank you so much. will definitely be back!

I bought a Groupon which was still good, when I drove al the way across Kansas Cory the owner was…read morerude and said it was cancelled 6 months ago and would not honor and told me "yea that sucks for you". DO NOT GO TO THIS PLACE, hole in the wall, rude and I accommodating!!!!!!!!!!!!!

Spray Tan and Tanning Beds…read more For the spray tans, the people up front understand the color you want (in the time you need for the occasion) and make suggestions accordingly. I've never had to wait more than a few minutes to get in to start the tan. I've been other places that end in an orange tint. I've never had an odd tint at Image Sun. For the tanning beds, the beds are cleaned after every person, and they know what beds you prefer. If the beds you prefer are not available, they suggest an alternate that works just as well or better. All in all, their people are so professional and fun, and their equipment is taken care of and everything is so clean, it's a great experience that I would recommend for anyone wanting any of the services they provide.

My favorite place to spray tan! Always the cleanest, and the staff is always so sweet! Been coming…read morehere for years because it's always consistent and great!

Wonderfully clean and inviting place with a ton of options for all your needs. Not only do they…read morehave many tanning options but they have a variety of other great wellness treatments. Water massage, red light therapy, and saunas are just to name a few. I had no idea what to expect but I was given a thorough tour on my first day. Their membership is reasonably priced since you are able to use many of their offerings daily.

One of my favorite places to relax, unwind, and escape the hubbub of ever day life, before leaving…read morefeeling beautiful, refreshed, and that I was able to get a spa-like experience in just 10-30 minutes with the expertise and advice of the wonderful staff there! Would recommend to anyone who's considering becoming a client/patient!!!

I used to manage a tanning salon in my younger years and went through certification to teach me all…read moreabout it. Although, I hadn't tanned in years. I asked a ton of questions the first few times, and every one of the young ladies was spot on. They knew their information m, they were kind, helpful, and ensured I had everything I needed. The facility has a lot of options, it's clean, and well taken care of. Love this place and will return.

I just signed up for the plan and Linda was awesome. GREAT CUSTOMER SERVICE and they have awesome…read moreequipment! Ready to get my tan on!

They change employees every month and each time they are more rude, I never leave bad reviews, but…read morethey are a scam, they charge you for everything and they are incompetent

Way too expensive and they make it so difficult to cancel your membership. Wasted a ton of my money…read morewith them

I am going to do a review comparison for those who may be looking around for the best. The two…read morethat I'm going to compare is Celsius Tannery in Westwood and Golden Tan in Mission. For price I like Golden Tan. They just seem to have better specials. Cleanliness I like Celsius. The rooms are white sheet-rock with light carpet and a bright cheerful atmosphere. Golden tan has unfinished particle board walls that don't go all the way to the floor. That's good for air circulation but I don't feel the privacy that I do at Celsius. And the bldg is dark and older. Not a big deal but it's just an older atmosphere. Also, there is something about the ceiling at Golden Tan that makes me feel exposed. For air-conditioning, I give it to Celsius. The bldg temperature is always comfortable and cool and I've never gotten hot while in the beds or after getting out. For operating hours, I prefer Golden Tan because I like that they have later hours. As for the product (the tan) I feel like I get more color from Celsius and in less time. Golden Tan has 20 min beds; Celsius has 10 min for about same price. I'm cheap so I just always do the cheapest beds available. Honestly I don't notice much difference in the amount of color I get. I just get the same but in less time if I go to Celsius. The beds appear to be newer and nicer at Celsius. As for the staff, I prefer Celsius because they are friendly and clean-cut if you will. Just one thing I really dislike is that Celsius staff always push product or upgrading your package. I'm a repeat customer so I don't need a sales pitch every time. It gets old fast. For this, I knocked off a star. Golden Tan staff has, for the most part, has been polite and friendly but I've experienced some that were less attentive. Once the front desk gal propped the door open and smoked outside the door while her cigarette smoke sucked right into the bldg. It was hard to breathe while stuck in a bed with no place to get relief. Another time the young girl and her boy friend were sitting up on the counter s with a TV on as if they weren't interested in their customers. Also you might find a few more tattoos and cigarette smells on the Golden Tan staff. I've never experienced a wait at either of these. Celsius maybe a few minutes but I almost always get right in. I've never had to make reservations at either of these salons. Bottom line: I would have to give Celsius my preference overall. I'll still go to Golden Tan when I want cheap and convenient.

Oasis has the absolute best customer service, love all the ladies there! The beds provide the best…read moretan that I have ever had! The overall experience is 2nd to none with beds that have aroma therapy, AC, redlight therapy, blue light therapy, aqua mist and LED facials that allow for a cooler experience while also providing an amazing tan! Oasis also has a near-infrared LED redlight therapy bed that helps with inflammation, muscle recovery, collagen production as well as a boost to your tan if you use it before going into a tanning bed since it promoted better circulation. Definitely give them a try, you will not be disappointed!

Bruh. Uneven tanning. NEVER GET THE LEVEL 3 OR HIGHER! IT IS NOT WORTH YOUR MONEY!! Please save…read moreyour money. The feel is calm and cool. The service there is mediocre, everyone is pretty cool for the most part. I would just say save your money, and tan outside tbh

I got my hair high lighted and a new cut. She did a wonderful job. Very professional. And friendly…read more Definitely knows her stuff. I was there in June. Will go back again. I recommend this salon to everyone.

Was going to a formal dinner and made an appointment for the morning of. Went in, got my hair…read morestyled along with bobby pins to hold it up (took maybe 20 minutes tops) and by noon it was all falling down!! I was VERY UPSET and asked them to refund my card. Never again.