Appreciating him making time in his schedule earlier than originally expected. Fixed the crack in…read morethe windshield quickly.

In Syracuse from out of town and had a windshield issue. Charles came to the residence I am staying…read moreat, inspected the issue, and told me that a repair wasn't needed and didn't charge me for the visit. Great customer service! Would use him instead of one of the larger companies every time!

He showed up on time, did his job while I sat in the lobby and came and got me when it was…read morecompleted. He also told me to wash my car for 2 days to let the glue dry! Paid what i was quoted!

From the owner: Get expert auto glass repair brought to you with Caliber Auto Glass mobile auto glass replacement…read moreservices that come with a National Limited Lifetime Warranty. We can take care of chips, cracks, and perform windshield replacements as well as any auto glass replacement. We make it quick, easy, and handle all claim processing for you, too. Have driver-assistive safety features on your vehicle like Pedestrian Detection? We have top-of-the-line ADAS Calibration services to make sure those features are well-tuned and ready for the road.

I can't say enough about the highly professional compassionate service I received for my…read morewindshield replacement. Tim went above and beyond the call of duty aiding me through the complicated and highly frustrating process needed to get my insurance approval. I highly recommend this business. Tim and Dan thanks so much!

I checked the hours before driving all the way over there, they are supposed to close at 5:30pm on…read moreWeekdays; only had a quick question about a cracked glass top. I got there at 4:45pm I walked Into the customer area and the only person there is a gray haired guy in an office across from the opposite side of the counter with his back to the counter watching auto races. I couldn't get his attention, and I have a VERY loud voice. Finally I grabbed a sharpie on the desk and used it to write NO SERVIVCE!! on the counter and left. Hope they get the message.

I've seen much of Penny's work online and it's fabulous! I also had the privilege of woking with…read moreher at her admin job. She's great!

If you ever need any glass cut or glass needs go here! Had the absolute best experience. They're so…read morefriendly and went out of their way to help us find a mirror glass.

This business and its employees deserve way more than 5 stars. I have an Rv that had a major crack…read morein the windshield and needed to be replaced. My insurance sent me to a glass shop in Watertown that was horrific and could not do the job they claimed they could do. My insurance then sent me to J& T Auto and I was hesitant after the horrible experience I had at a different glass shop. I drove down from Ft Drum to this shop in Syracuse and the I was immediately impressed with the professional and attention that I received. They were able to replace my windshield though it was no easy feat do to the massive size and weight of the windshield. They completed the work a day prior to their estimated completion. They did a fabulous job and I will continuously inform anyone that I meet that needs a windshield or glass replaced especially in an RV to go to this shop. I would drive all the way from California to J & T if I ever need any work done again that's how amazing they are. Keep up the great work and if you need some work done please give them a call first and save yourself time and horrors with another business.

I had both my cars windows repaired this week and I Can't say enough about this company! Fantastic…read moreCustomer service, friendly technicians and excellent workmanship!

From the owner: Click Business Name for More Information…read more Auto Glass Experts, Inc., is a full-service auto glass company in North Syracuse, New York. Founded in 2004, our company has been a proud member of the local community and we look forward to continuing our relationship with all our valued customers in the future. We specialize in heavy-duty trucks as well as cars, boats, and other vehicles. Feel free to call us for more specific information.

Excellent service, quality and price I actually just had my…read morewindshield replaced at the 917 West Genessee St. location but he did mention that he's in the process of moving, just give them a call at 385-7031 or 329-9244 and I'll meet you or tell you where the new shop is; I believe the confusion was is that they work by appointment only and he often has to travel outside of his garage to fix windshields that can't be moved so he's not always at the shop I rarely get five stars, but Jammie the owner went above and beyond he even repaired the strip molding along the side of my car (I was playing to fix it myself) which was certainly not what I hired him for and he did not charge me extra! All he said was is that he has stronger glue then you can buy at most auto stores so he just felt it was the right thing to do I'm very happy with the work he did in the price he charged and I strongly recommend him if you ever need any glassware

Staff is very helpful and professional. I would highly recommend them.Thank you Monica for your…read morehelp .And they replaced my stickers perfectly.oh and the windshield too.

I have used Safelite before but hadn't gone to their Northern Blvd location until today. Christine…read morethe branch manager was welcoming. Another employee took my information and asked if I wanted to get new wipers. I declined. Several other staff were in and out of the lounge area-all very pleasant and truly seemed happy to be working there. The work was done before the expected 3 hour time. Windshield looks good. bio A good experience.

You can't even speak with a live agent. Every time I tried I was hung up on. That's just…read moreannoyingly frustrating

I have used Safelite before but have never gone to the Northern Blvd/E Syracuse location. The…read morebranch manager Christine was welcoming and the employee who took my info was pleasant and helpful-answered my questions, asked if I wanted new wiper blades and when I declined didn't try to convince me differently. While waiting several other employees and customers came and went. All employees seemed happy to be working there. A very pleasant experience AND the windshield looks great!

Excellent service from all staff. Went above and beyond expectations. Thank you guys! Stay safe.read more

Obviously it stinks having to write a review of a collision place, but I'll tell you what -- if you…read moredo wind up needing collision service for your car, go with these guys. Highly professional outfit, which can be rare for auto mechanics. Everything is computerized and organized, they interface with your insurance directly, and my car was done in a week, and at the exact time and date they told me -- a minor miracle for auto repair! They even washed my car and wiped down the inside! The office was clean and organized, the reception person was great at her job and was more than happy to help out understanding insurance stuff, and my car looks good as new. I also appreciated the info they gave me on how to care for the repaired areas, because I didn't know you couldn't get a regular drive thru car wash for 90 days after the work! 100% recommend.