Appreciating him making time in his schedule earlier than originally expected. Fixed the crack in…read morethe windshield quickly.

In Syracuse from out of town and had a windshield issue. Charles came to the residence I am staying…read moreat, inspected the issue, and told me that a repair wasn't needed and didn't charge me for the visit. Great customer service! Would use him instead of one of the larger companies every time!

He showed up on time, did his job while I sat in the lobby and came and got me when it was…read morecompleted. He also told me to wash my car for 2 days to let the glue dry! Paid what i was quoted!

From the owner: Get expert auto glass repair brought to you with Caliber Auto Glass mobile auto glass replacement…read moreservices that come with a National Limited Lifetime Warranty. We can take care of chips, cracks, and perform windshield replacements as well as any auto glass replacement. We make it quick, easy, and handle all claim processing for you, too. Have driver-assistive safety features on your vehicle like Pedestrian Detection? We have top-of-the-line ADAS Calibration services to make sure those features are well-tuned and ready for the road.

I can't say enough about the highly professional compassionate service I received for my…read morewindshield replacement. Tim went above and beyond the call of duty aiding me through the complicated and highly frustrating process needed to get my insurance approval. I highly recommend this business. Tim and Dan thanks so much!

I checked the hours before driving all the way over there, they are supposed to close at 5:30pm on…read moreWeekdays; only had a quick question about a cracked glass top. I got there at 4:45pm I walked Into the customer area and the only person there is a gray haired guy in an office across from the opposite side of the counter with his back to the counter watching auto races. I couldn't get his attention, and I have a VERY loud voice. Finally I grabbed a sharpie on the desk and used it to write NO SERVIVCE!! on the counter and left. Hope they get the message.

Staff is very helpful and professional. I would highly recommend them.Thank you Monica for your…read morehelp .And they replaced my stickers perfectly.oh and the windshield too.

I have used Safelite before but hadn't gone to their Northern Blvd location until today. Christine…read morethe branch manager was welcoming. Another employee took my information and asked if I wanted to get new wipers. I declined. Several other staff were in and out of the lounge area-all very pleasant and truly seemed happy to be working there. The work was done before the expected 3 hour time. Windshield looks good. bio A good experience.

Excellent service from all staff. Went above and beyond expectations. Thank you guys! Stay safe.read more

Obviously it stinks having to write a review of a collision place, but I'll tell you what -- if you…read moredo wind up needing collision service for your car, go with these guys. Highly professional outfit, which can be rare for auto mechanics. Everything is computerized and organized, they interface with your insurance directly, and my car was done in a week, and at the exact time and date they told me -- a minor miracle for auto repair! They even washed my car and wiped down the inside! The office was clean and organized, the reception person was great at her job and was more than happy to help out understanding insurance stuff, and my car looks good as new. I also appreciated the info they gave me on how to care for the repaired areas, because I didn't know you couldn't get a regular drive thru car wash for 90 days after the work! 100% recommend.

Flower City Glass has been instrumental in the beautification of "Salt City" for as long as I can…read moreremember. No one can match their impressive output and incredible prices. Their glass and window installation work can be seen virtually everywhere from LeMoyne College to Homer Central Schools. Everyone there is a joy to interact with, especially Nick. He is great to talk to and is exceptionally organized. Nick, Eric, and Phil are awesome, and they must be so proud of all the projects they've completed. I recommend them to anyone who asks!

From the owner: For over 90 years, Flower City Glass has been providing quality commercial glass and residential…read moreglass products. From technical commercial glass to historic windows, custom glass shower doors, and long-lasting residential windows and doors, Flower City Glass is the local expert trusted for design, installation, and maintenance services. Family owned and operated for three generations, with locations in Rochester and Syracuse, we are proud to be a leading supplier in the glass and glazing industry for Western and Central New York.

This business and its employees deserve way more than 5 stars. I have an Rv that had a major crack…read morein the windshield and needed to be replaced. My insurance sent me to a glass shop in Watertown that was horrific and could not do the job they claimed they could do. My insurance then sent me to J& T Auto and I was hesitant after the horrible experience I had at a different glass shop. I drove down from Ft Drum to this shop in Syracuse and the I was immediately impressed with the professional and attention that I received. They were able to replace my windshield though it was no easy feat do to the massive size and weight of the windshield. They completed the work a day prior to their estimated completion. They did a fabulous job and I will continuously inform anyone that I meet that needs a windshield or glass replaced especially in an RV to go to this shop. I would drive all the way from California to J & T if I ever need any work done again that's how amazing they are. Keep up the great work and if you need some work done please give them a call first and save yourself time and horrors with another business.

I have used Safelite before but have never gone to the Northern Blvd/E Syracuse location. The…read morebranch manager Christine was welcoming and the employee who took my info was pleasant and helpful-answered my questions, asked if I wanted new wiper blades and when I declined didn't try to convince me differently. While waiting several other employees and customers came and went. All employees seemed happy to be working there. A very pleasant experience AND the windshield looks great!

You can't even speak with a live agent. Every time I tried I was hung up on. That's just…read moreannoyingly frustrating

If you ever need any glass cut or glass needs go here! Had the absolute best experience. They're so…read morefriendly and went out of their way to help us find a mirror glass.