Ryan's been selling here for 15 years and knows everyone who comes in. Best place to get a truck…read morefor sure!

Bought a 2018 Ford Escape with about 30K miles, with a 72 month Advantage Care Warranty…read more The first salesman dropped the ball somewhat i.e. didn't give me the parental key (only a secondary key that locks out some of the controls, didn't run my card properly for the down-payment) then went on vacation right after he sold me the car however the other salesperson took good care of me and got things situated. I did have to go to Romano Ford to get the key after the first 2 places they sent me couldn't do it, but TecForce covered the bill. The Warranty has a $100 deductible however they waive the deductible if you have the repair done there; but what they don't tell you is it can take 3 weeks to get an appointment, however if you can drop the car off they can probably get to it that day; About 6 months later the A/C stopped working on the hottest day of the summer; so I dropped the car off early in the morning, they diagnosed the issue in the afternoon (leaky compressor) and got the part / fixed it the next day. The repair would have cost over $1,100 but Advantage Care covered it. The repair manager seemed completely competent to me, there wasn't a question he couldn't answer and the repair went well. Will probably buy another car there.

Gary and his team do a great job. I have been using this team since I moved to the Manlius area 5…read moreyears ago. They are very transparent and have done everything within their means if anything ever goes sideways, due to part manufacturing or any other issues. They are always busy so as a customer you need to plan, but I have had a couple of emergencies that he has always stepped up and took care of my family! Highly recommend!

Contacted them for urgent tire swap. They were extremely nice and accommodating at a very fair…read moreprice. I am recommending them to everyone I know. A+++

My minivan needed a body trim and door repair. They completed it same day and it looks great. The…read morecost of the service was also amazing and the guys are really awesome. Definitely highly recommend them!

I just went there to get my car repaired. They did a awesome job so very very happy with there…read morework. Customer service was also awesome super nice guys they went above and beyond to make me happy. They even went out of there way to rent me a rent a car I highly recommend them and definitely will go back. I give them a ten stars.

Great people, very fair costs on all fronts. Had my truck rustproofed for about $190 and is a lot…read moremore comprehensive (and a lot more reasonable, a LOT) than you'd get from a local competitor and also does annual maintenance follow ups. Will be a while but will actually bring my wheels here once my warranty is up for any work that needs to be done as well. A++

Once again, I found myself at the doorstep of this GREAT SHOP!…read moreBravo to Diane, Kerri and Ron. They all dropped what they were doing to assist me with a new nagging car issue and got me on my way within an hour. I thank you all for your time, efforts and service with a smile. Sincerely, Paul E Clapper

Excellent customer service. Knowledgeable. Checked tires, fluids.... Even wiped off any…read morehandprints on hood after closing it. (I especially like this)

Great service and prices and Tom is super knowledgeable and honest. It's so satisfying knowing you…read morewill get only what is needed for repair work and it will be done correctly the first time. My girlfriend and I have been bringing our vehicles to Tom since he opened and have made it a point to let our friends and family know this is place to bring your vehicle for most any type of maintenance or repair it may need. It's been a long time since a family member owned an auto repair shop in town and since that time I've utilized several different shops with mostly mediocre results that kept me searching for an honest, down to earth, great mechanic that I've finally found at State St Auto. We will definitely continue to patronize this awesome shop.

I worked with Rachael Myers to do a vehicle transfer. Rachael was quick, knowledgeable, and…read morefriendly. Highly recommend. Thank you!

My sales guy , Cory, was very young and had no personality. He didn't know the features of the car…read moreI was looking for, nor how to use them. communication was lacking from him during the whole process. He never greets me when I come in for service, which has been a lot lately. Signing the paperwork the manager was pushy and rude. I almost walked out. No parking available around the entrance. I am still having major issues with my car, although they always seem to have rentals available while they work on it.

Quality work. Mark was super kind and helpful. They got my car back on the road. Thank you Mark!!read more

Yves Thats for the reminder i was going to update my…read moreprogress. So far i have been able to address everything but the issue shown in the photo and I noticed the replacement headlight was installed 1/4" lower than the other headlight. I hope to find the time this weekend to disassemble and address this. I understand your obligatory bring it in and we will address any issues offer, but honestly do you think i would ever leave my vehicle with anyone associated with you or your business?

Came here to look at a car I possibly wanted and found their service prices.....cheap…read more They will do an oil change cheaper then I can do it for myself so they do all my oil changes now and it saves me from crawling under the car. Always very friendly and helpful and they always follow up to make sure you are happy When I'm ready for that new car this is where I'm going and for it's service

I had a terrible experience with the service department at Friendly Honda in Fayetteville. They…read morecharged me over $800 to realign the front radar on my 2023 Odyssey. I called the service department to tell them that I thought the charge was excessive. The assistant service manager Matt was rude and hung up on me. I then emailed the service manager who never respond. I would recommend that you should have your Honda serviced elsewhere.