I am SO thankful to Tara and the entire team at this location of Enterprise. We were in an accident…read moreand rented a car here through insurance. We had lots of random issues (none of which were their fault), from availability to billing, but they stayed on top of everything and made sure that we were always properly covered. They went above and beyond, and made a stressful time so much easier. Honestly, I'm shocked to be leaving a good review for a car rental place, but this spot deserves it.

I just rented from this location for the first time. I'll go back because of Noah's excellent…read morecustomer service! Thank you, Noah.

I had reserved a convertible for our San Diego trip and chose Alamo, and it ended up being a good…read moredecision. Unfortunately, the car rental center is not inside the main terminal, so you do have to take a shuttle to the rental car area, which is about a 10-minute ride. When we landed, there was a long line, and it took us about 10-15 minutes to make the queue for the shuttle. Once we got to the rental car center, customer service was great. We had already checked in online and had our own insurance, so the process was pretty smooth. The customer service rep was really nice and even cracked some funny jokes. A few minutes later, we were in our car a white Mustang convertible in great shape and very clean. The only thing I wish they had done was give us a quick demo on how to close and lock the top, because we couldn't figure it out at first and had to watch a YouTube tutorial. Returning the vehicle was a breeze, and I got an email receipt within minutes. Overall, a smooth rental experience and a good choice for our San Diego trip!

I have never rented a car from this place before, ever, but every time I try to rent one, they…read moreclaim that I am on a "Do Not Rent" / DNR list. It is so frustrating because Costco Travel packages include an Alamo Rental Car. So I can never get the rental car in the package; which is just dumb. They say that there is a past rental agreement, in MY (very specific) name, from 26 years ago in which the rented vehicle was returned 2 days late. They say that the rental fees were paid but the DNR is in my name. So if the fees were paid, and the vehicle was returned, why is there a DNR in my name? They cannot explain. This makes no sense. When I asked them more details, they cannot give them to me, saying that the details and rental information are not available. It's a mystery and very dumb. Nevertheless, I am happy renting with other companies and not this one. They are super disrespectful whenever I try to rent from them and they cannot clear whatever the so-called DNR is in my name. No thank you Alamo.

I love everything about these guys. Their whole business model is geared towards real people,…read moreliving real lives. Their hours of operation are excellent and the fact that they have a 24 hour drop off is amazing. I tried to rent a car from both Hertz and enterprise, but they both close before 2 PM on a Saturday and they aren't open on Sundays so that means you have to keep it for an extra day, even if you don't need it. Total scam. These guys are open seven days a week with normal business hours and you can drop it off anytime. Super friendly and easy to work with. My car was definitely used and it wasn't the newest model of anything but you know what? It worked just fine.

"BUYER BEWARE" This place was still semi ok not long ago but…read morenow it's just a bunch of "hoodlums" trying to getcha! And the RED FLAGS start right at their website where it says if you fill out info it will give you a price. It used to, but not any more. You still submit the request thinking that they will then reply with a quote...they DONT! I think their aim is that you show up in person the day you NEED the car, so that they can have you exactly where they want you. And so, if their website says it's all inclusive (insurance, liability, taxes) then when you're in person, why do they give you one price and then a Higher one "if you need insurance"???? Oh and btw...if your credit card protects rentals, they object to that and by "they" i mean literal, cause the other co-workers chime in, as if one vulture isn't enough. Last time I rented, the engine light did come on the car, so when they were reasonable and semi-decent it mightve been ok putting up with car issues but now, that they stuck, I will not be bothering with them at all!!

AVOID! DO NOT RELY ON! READ SCREENSHOTS ATTACHED! I had an extremely disappointing experience. Less…read morethan 24 hours before my trip, my reservation was canceled, leaving me scrambling to find another vehicle at the last minute. I had specifically booked a BMW Z4 convertible for this trip, and when that was no longer available, I was told the replacement vehicle had also been canceled. There was no comparable solution offered and very little effort made to make things right after the inconvenience. A last-minute cancellation like this can completely disrupt someone's travel plans. If you rely on having a vehicle for an important trip, I would be cautious. Reliability and communication are just as important as the cars themselves, and unfortunately my experience fell well short of expectations. DO NOT BOOK!

I rented a car from this service through Turo for nearly a month. I rarely ever leave a review but…read morethis case is worth disclosing. About a week in, I realized the physical vehicle registration was not in the vehicle which is 1) legally required to drive (as well as common knowledge to anyone who has ever operated a vehicle...) and 2) clearly stated as a requirement without ambiguity in the Turo policies (https://help.turo.com/en_us/incident-information-card-SJJELVe4c). Given I was driving the vehicle multiple times per day, I reached out to Shane to ask where the copy of the registration was and, if not in the vehicle, see if I could get at least a virtual copy / picture for the remainder of my trip in case I was pulled over. Shane proceeded to call me and immediately question why I would possibly need that document. I tried to explain that it is a basic legal requirement / common knowledge and that the Turo policy (which I sent to Shane) also requires it. His responses made it very clear that this was not going to suffice and that I was simply mistaken that this was something he needed to provide. I made the decision to hang up the call because I could tell I would need to document this in writing in order for anything to proceed. That was a mistake on my end as that escalated tensions (which I later apologized for) After hanging up, Shane called me back multiple times and I eventually answered. He began accusing me of things completely unrelated to my one simple ask of the registration... stating that I "turned off his GPS tracking device in the vehicle" (which I did not do). He then, while objectively wrong on the issue at hand, verbatim said "listen buddy, let me educate you on how turo works..." and was trying to flex that he had been a host for multiple years and repeatedly mentioned he had "multiple range rovers on the service" as if that were somehow making him correct on a basic issue. I am not pretending to have no fault here... I responded to the escalation with rising tension as well. I eventually gave an ultimatum that we would contact Turo support to resolve the issue or I would return the car early because the point I kept making that I did not care about his experience as a host, I just needed the one document was not resonating. Sure enough, we contacted Turo support and they quickly confirmed that having a copy of the registration indeed was a requirement and he would need to do so. Shane then sent me a picture of the registration (with his address blacked out) which is exactly what I requested at the beginning of our call... long story short, Turo settled the dispute, confirmed Shane was incorrect and Shane sent the original ask. I then sent a message to Shane apologizing for the heated exchange and noted that I did not plan to seek a refund nor submit a negative review after receiving the registration. Following the trip, Shane decided to leave a childish 1 star review on my Turo all for having one simple, legally-required request. I am now publishing the sequence to warn any future clients of dealing with this individual.

This is an update. Read my previous review to fully understand the rating…read more They refunded $280 of my $300 deposit. I am so relieved to see that I got most of it back I was (at first) tempted to give them 3 stars. But i returned it with more gas than it had when I picked it up and more importantly the amount of gas it is supposed to have per my contract. If they contact me me and either make me understand why it was ok for them to take my $20 or refund the amount, i will update my review to 3 or 4 stars.

Very bad experience with Airport Rental Car. The employee named Joe was extremely unprofessional…read more He made us sign all the paperwork and then gave us a damaged car with multiple issues. This feels very dishonest and misleading. Please carefully inspect the vehicle before leaving and be aware of this business.

The husband and wife team that run this location are awesome. Very friendly and super helpful…read more Went out of their way to help us coordinate our move. We rented a truck with a vehicle tow which meant we had to pack the furniture in first and then attach the tow. However, we weren't ready to leave immediately and they helped us arrange it so that we could pick up the truck later (it would have been impossible to park or even drive on a small residential street). Helped out a lot. They took the time to answer all our questions and were very courteous. Thank you for a great experience!

If there is an attorney out there that would Like to take me…read moreon as a client to sue this establishment for false advertising, please message me. Your website offers an extra fee to not use a credit card. Psych! Not the case it's 10 PM and I am Stranded at the airport because guess what they require a credit card. Which at no point does it warn you. In fact it actually asked for my credit card information online and secured the reservation. Once arriving to pick up they said, we need a credit card? WTAF!?!

I reserved a car here, went to pick it up, but they didn't have any cars. They said that was a…read moretypical problem. So if you actually need a car, don't reserve it here.

Easiest and most fun time I've ever had with renting a car. Owner Cesar is warm and professional,…read moresomeone you'd want to know away from the office. His sidekick, adorable little Frenchie, Bruno, will steal your heart. Avis is the best place in Coronado to rent your perfect car.

This was my first time renting a car and I was a little nervous and it was very last minute…read more However, thanks to Alex I was 100% comfortable with renting a car from here. He went above and beyond to help me and I really appreciated it. Thanks to Alex I was able to get a car until my car was fixed. Alex has the best customer service and is a great asset to have. I would definitely recommend this car rental to everyone I know.

Hands down, the best customer service I have ever had with a car rental company. All of the…read moreemployees were friendly and personable. Since they are not located in the San Diego airport car rental building I thought being picked up by them would be more of a hassle but I was completely wrong. It was exceptionally easy and I saved a ton of money that I then got to use for doing more things while on vacation. SAMI Rental cars is the best! Will use again. Highly recommended.

I wouldn't even give this place one star! Here on business needed a car by 9 a.m. It never showed…read moreup. I called 4 times and got an answering machine. I sent two emails, finally at 10:20 a.m. I received a response via email (not by phone) they cancelled my reservation. They sent a text message also! Unreal. Rent at your own risk, now to see if they really do credit my money back! 24/7 car rental doesn't mean anything. The picture states what they couldn't tell me over the phone. Horrible customer service.

From the owner: Doorstep car rental delivery, airport transportation and more!read more

Loved working with this staff! Rented multiple times and the cars are always immaculate. Quick,…read moreeasy, and exactly what I want every time I go to SD! Will defs be back

Had a great experience renting from SD Exotics! Rented a car for the day and the entire process was…read moresmooth and easy from start to finish. The customer service was excellent, the team was professional, friendly, and made the whole experience enjoyable. The car was amazing and made for an unforgettable day. Definitely recommend SD Exotics to anyone looking to rent an exotic car in San Diego. Will absolutely be renting from them again!