I am SO thankful to Tara and the entire team at this location of Enterprise. We were in an accident…read moreand rented a car here through insurance. We had lots of random issues (none of which were their fault), from availability to billing, but they stayed on top of everything and made sure that we were always properly covered. They went above and beyond, and made a stressful time so much easier. Honestly, I'm shocked to be leaving a good review for a car rental place, but this spot deserves it.

Wonderful service! When the car I reserved had the 'check…read moreengine' light on, just as they were checking it before I arrived, they not only gave me an upgrade for the same price, but also gave me a discount for the inconvenience! That's an example of what excellent customer service should be!

I had reserved a convertible for our San Diego trip and chose Alamo, and it ended up being a good…read moredecision. Unfortunately, the car rental center is not inside the main terminal, so you do have to take a shuttle to the rental car area, which is about a 10-minute ride. When we landed, there was a long line, and it took us about 10-15 minutes to make the queue for the shuttle. Once we got to the rental car center, customer service was great. We had already checked in online and had our own insurance, so the process was pretty smooth. The customer service rep was really nice and even cracked some funny jokes. A few minutes later, we were in our car a white Mustang convertible in great shape and very clean. The only thing I wish they had done was give us a quick demo on how to close and lock the top, because we couldn't figure it out at first and had to watch a YouTube tutorial. Returning the vehicle was a breeze, and I got an email receipt within minutes. Overall, a smooth rental experience and a good choice for our San Diego trip!

The Chevrolet Equinox that we rented from Alamo in Las Vegas at the airport and returned in San…read moreDiego at the airport Wednesda - Saturday May 20th - May 23rd 2026 was an exceptionally posi experienc. so much so that my wife stated on multiple occasions she wants to upgrade from our current Chevrolet Trax (which is our 2nd as we love that small SUV.). That could result in a very expensive car rental but for all the right reasons. The vehicle performed very well and was in like new condition even with 31,000 miles on it. Upon returning the vehicle in San Diego Anthony C immediately acknowledged and engaged us positively with fantastic hospitality and he went out of his way to show he is invested as an employee delivering quality service and result. Going through as much traveling as my wife and I undertook across this great country from the east coast to spend a few days on the west coast and western US Anthony C left us feeling even more glad that we did this rental from Alamo through Costco which was our first time doing so. Thank you, thank you, thank you. Now it's the red eye home on Frontier airline back to the daily life we enjoy being Americans in the golden age of America 250.

I love everything about these guys. Their whole business model is geared towards real people,…read moreliving real lives. Their hours of operation are excellent and the fact that they have a 24 hour drop off is amazing. I tried to rent a car from both Hertz and enterprise, but they both close before 2 PM on a Saturday and they aren't open on Sundays so that means you have to keep it for an extra day, even if you don't need it. Total scam. These guys are open seven days a week with normal business hours and you can drop it off anytime. Super friendly and easy to work with. My car was definitely used and it wasn't the newest model of anything but you know what? It worked just fine.

I want to compliment Diego #1 and his great help in securing a car rental for my daughter in the…read moremiddle of her stressful finals at SDSU. She arrived, the staff was VERY helpful and made the process easy. The price with everything included was cheaper than AVIS even with a corporate discount and airport fees. Diego you were terrific and we really appreciate it. Thank you for your help.

I rented a car from this service through Turo for nearly a month. I rarely ever leave a review but…read morethis case is worth disclosing. About a week in, I realized the physical vehicle registration was not in the vehicle which is 1) legally required to drive (as well as common knowledge to anyone who has ever operated a vehicle...) and 2) clearly stated as a requirement without ambiguity in the Turo policies (https://help.turo.com/en_us/incident-information-card-SJJELVe4c). Given I was driving the vehicle multiple times per day, I reached out to Shane to ask where the copy of the registration was and, if not in the vehicle, see if I could get at least a virtual copy / picture for the remainder of my trip in case I was pulled over. Shane proceeded to call me and immediately question why I would possibly need that document. I tried to explain that it is a basic legal requirement / common knowledge and that the Turo policy (which I sent to Shane) also requires it. His responses made it very clear that this was not going to suffice and that I was simply mistaken that this was something he needed to provide. I made the decision to hang up the call because I could tell I would need to document this in writing in order for anything to proceed. That was a mistake on my end as that escalated tensions (which I later apologized for) After hanging up, Shane called me back multiple times and I eventually answered. He began accusing me of things completely unrelated to my one simple ask of the registration... stating that I "turned off his GPS tracking device in the vehicle" (which I did not do). He then, while objectively wrong on the issue at hand, verbatim said "listen buddy, let me educate you on how turo works..." and was trying to flex that he had been a host for multiple years and repeatedly mentioned he had "multiple range rovers on the service" as if that were somehow making him correct on a basic issue. I am not pretending to have no fault here... I responded to the escalation with rising tension as well. I eventually gave an ultimatum that we would contact Turo support to resolve the issue or I would return the car early because the point I kept making that I did not care about his experience as a host, I just needed the one document was not resonating. Sure enough, we contacted Turo support and they quickly confirmed that having a copy of the registration indeed was a requirement and he would need to do so. Shane then sent me a picture of the registration (with his address blacked out) which is exactly what I requested at the beginning of our call... long story short, Turo settled the dispute, confirmed Shane was incorrect and Shane sent the original ask. I then sent a message to Shane apologizing for the heated exchange and noted that I did not plan to seek a refund nor submit a negative review after receiving the registration. Following the trip, Shane decided to leave a childish 1 star review on my Turo all for having one simple, legally-required request. I am now publishing the sequence to warn any future clients of dealing with this individual.

Best experience very reliable and willing to work with you most definitely going to continue…read morerenting thank you brotha

This is an update. Read my previous review to fully understand the rating…read more They refunded $280 of my $300 deposit. I am so relieved to see that I got most of it back I was (at first) tempted to give them 3 stars. But i returned it with more gas than it had when I picked it up and more importantly the amount of gas it is supposed to have per my contract. If they contact me me and either make me understand why it was ok for them to take my $20 or refund the amount, i will update my review to 3 or 4 stars.

Very bad experience with Airport Rental Car. The employee named Joe was extremely unprofessional…read more He made us sign all the paperwork and then gave us a damaged car with multiple issues. This feels very dishonest and misleading. Please carefully inspect the vehicle before leaving and be aware of this business.

If there is an attorney out there that would Like to take me…read moreon as a client to sue this establishment for false advertising, please message me. Your website offers an extra fee to not use a credit card. Psych! Not the case it's 10 PM and I am Stranded at the airport because guess what they require a credit card. Which at no point does it warn you. In fact it actually asked for my credit card information online and secured the reservation. Once arriving to pick up they said, we need a credit card? WTAF!?!

One star, only because I cannot give zero…read more.. Booked a cargo van several days in advance and went to pick it up only to be informed they don't have any. Instead of calling to let me know, or finding one at another location they let me drive to the rental place to tell me. They also made it seem like I was imposing upon them when I asked them to find one in their system. Turns out they rented them all to Amazon, and even though I had a reservation they gave them my can. They offered a 16' box truck, which defeats the purpose as I can't get it into my parking garage. Crap customer service, and the hungover attendant was of no help.

I reserved a car here, went to pick it up, but they didn't have any cars. They said that was a…read moretypical problem. So if you actually need a car, don't reserve it here.

Owner was great- communicated more than was expected or necessary and made it seamless and easy…read more Will use again for sure.

This was my first time renting a car and I was a little nervous and it was very last minute…read more However, thanks to Alex I was 100% comfortable with renting a car from here. He went above and beyond to help me and I really appreciated it. Thanks to Alex I was able to get a car until my car was fixed. Alex has the best customer service and is a great asset to have. I would definitely recommend this car rental to everyone I know.

Hands down, the best customer service I have ever had with a car rental company. All of the…read moreemployees were friendly and personable. Since they are not located in the San Diego airport car rental building I thought being picked up by them would be more of a hassle but I was completely wrong. It was exceptionally easy and I saved a ton of money that I then got to use for doing more things while on vacation. SAMI Rental cars is the best! Will use again. Highly recommended.

I wouldn't even give this place one star! Here on business needed a car by 9 a.m. It never showed…read moreup. I called 4 times and got an answering machine. I sent two emails, finally at 10:20 a.m. I received a response via email (not by phone) they cancelled my reservation. They sent a text message also! Unreal. Rent at your own risk, now to see if they really do credit my money back! 24/7 car rental doesn't mean anything. The picture states what they couldn't tell me over the phone. Horrible customer service.

From the owner: Doorstep car rental delivery, airport transportation and more!read more

Rest assured, this company is very well rounded and structured…read more Communication is top notch and their commitment to making it work for clients is unmatched. I also like the fact that their options are diversified and well stretched across a good variety of car categories. Wellllll worth the costs. Highly recommended if you're looking to have fun on the road in San Diego.

Whether you rent a car from Phil or not you will get first class treatment. Very personable on the…read morephone and will do what he can to get you taken care of. In a time where many people are trying to gouge you for extra money siting "COVID" this and that, not at this place. Phil is a genuine guy and no doubt he should be the first call you make when renting an exotic car in San Diego.