Called to make an appointment for service and warranty work. Appointment was a week out. no…read moreproblem. i dropped my truck off for the appointment. 2 days later i get the work order to approve to have the work done. i noticed a large service on the work order was on there twice but with a different code. i called to address this issue and to see what my warranty was going to cover. i was told they would get back to me. 3 days later i had to call them to get an update. wouldn't you know, they have done nothing. so after a week of waiting for my appointment and 5 days after dropping it off i never even received a correct work order to approve. This service department is a joke. i will never go back.

My daughter bought the new 2024 Chevy Trax from Keith Black for her Mom and things couldn't have…read moregone any smoother. Everyone at the dealership has been so nice and helpful. This is the second car we have bought from Keith.

Treated my bf and his mother right. She gets her new car Monday with things made perfect on the…read morebody of the car that she loved!! I wasn't present but from his lips he would go back again!!

Unfortunately, not a great experience I was going in to buy a car but wanted to see how they would…read morereact to financing and made up a story to see if they would treat me like anyone else . One the guys there belittled me for my age and kept telling me "go tell your daddy to buy it for you" , "yeah, yeah tell your daddy to come with you next time" , "go ahead and come back with your daddy " well let me tell you man , don't judge young buyers! , you shouldn't even judge anyone even if there young! Saying comments like that during the test drive really pissed me off because I'm an adult too and should be treated like one. Another thing that kept irking me is when I had questions about the car he would find it hard to answer and instead,he kept telling me to hold on because he needed to answer calls .It felt like I wasn't even taken seriously. I'm not sure how they've operating 30 years + (apparently) and still don't understand how to treat customers equally. I'm glad I didn't give my money to them. The car itself seemed fine but I noticed that the dealer had altered it to look like it was perfect condition but it wasn't, it was driving rough and wasn't driving the way it should be and I was told it was normal when it's not.

I was in the Petersburg area and needed wiper inserts for my 2011 Civic. I called to confirm the…read moreparts were in stock and stopped by on a Friday night around 5:40pm. There was no one in the service area, but an employee noticed me and instructed me to purchase the inserts from the parts department and pay for them at the cashier, then he'd get a service technician to install them for me. The parts guy, cashier, and service technician were all very friendly. Even though the tech mentioned that he was the only one working due to vacations, he took the time to show me how to install the inserts. I was in and out in about 20 minutes. It started raining on my way home, so I was happy to have good working wipers. I've never been at this dealership before, but my experience was very pleasant.

A family member contacted me about a warranty issue with a cash purchase of a vehicle a couple…read moreyears ago. The battery had been replaced 6 months ago- the vehicle broke down again- was towed to this location. There was at best tenacious communication with the family member & the shop manager. The situation was finally handled by a salesperson- Tory Gilbert who offered to purchase the vehicle. The main thing is he was empathic but nicely emphasized the warranty situation. He was courteous- professional & provided excellent feedback to the owner & myself- he deserves a 5 star but not the dealership in my opinion. There was a breakdown in communication with the shop manager & owner. I'm happy Mr Gilbert was effectively able to tone down the rhetoric. The lower rating for the dealership is because it was evident the "bumper to bumper warranty was not thoroughly explained- it was an opportunity to sell the warranty- so the owner had to purchase another battery & get the vehicle on the road himself. I'm sure- lessons learned on both sides

I purchased from Car Corral II at the beginning of September 2021. I met with my salesman whose…read morename was Daniel. He was by far one of the nicest people I have ever had the pleasure of dealing with. Daniel was also very honest and a just good human being all the way around. He never once pressured me to purchase my truck and never tried to feed me things he thought I wanted to hear. He won my business just by being honest and again not trying to sell me my vehicle. I took the vehicle for a test drive and basically knew it was exactly what I needed, the price was right and I was able to get them a check the same day. I was encouraged to take it to my mechanic if I wanted to and if something came up to give them a phone call. They offered me a 30 day warranty and again I was encouraged to call them with any issues. After driving the truck a bit I started to notice a mechanical problem, however these things can be expected when you purchase a used car. Car Corral also knows things happen and this is why they offer a warranty on all their vehicles. A company that purposely is selling bad vehicles would not offer a warranty of any kind, it just would not make business sense. I reached out to Daniel who told me to bring the vehicle back so they could help me out. I brought the vehicle back and to my surprise was given a loaner vehicle to drive while mine was being looked at. You can't even get a loaner vehicle at franchised dealerships these days, so this was an awesome benefit. I drove their loaner vehicle for a few days before receiving a phone call telling me to come pick up my truck. I arrived to pick up my truck and they said they were unable to locate the problem. However they didn't just say sorry about your luck they told me to take it to one of my mechanics and see if they could find anything. I took the truck to a different mechanic and they were able to locate my concern. I sent over the work order to Car Corral and they assisted me by helping me pay the bill. There was very little push back on this and I was pleasantly surprised. The customer service and integrity of this dealership is second to no one. They may not be a franchised dealership but they are not a "buy here pay here" either. These guys will take care of you even after you hand them their money. Thank you!

I lost my Lexus on my birthday, and I had no idea what I was going to do. Thankfully, Wonder Woman…read more(she really lives up to the nickname) aka Bonnie Bowen Harrison worked tirelessly for two days to find me the best rate and deal that I could have asked for. Bonnie is all about helping people and doing what's best for people, she would never and could never sell you junk, it's simply not the person she is. Bonnie is open, honest and trustworthy and best of all she will absolutely feed you . If you are looking for a car she and Dave are the people to go to. She is all about quality and people first. I am so grateful to know these people and I am proud to buy from Landmark Motors! It was so pleasant seeing Diesel Harrison 7.3 the pug, he is a big office help and loves French dips! Thank you so much and I love my new car!

This company always goes the extra mile for you! The owner (Bonnie) is professional, courteous,…read morehonest, reliable and will provide you with the best customer service you have ever experienced. They don't call her "Wonder Woman" for nothing!

I was fortunate enough to find a Jeep CJ7. The going price were 25k and up, got a great looking and…read moregreat running Renegade for $17k. This is a keeper vehicle, that was perfected by DAVIS!

I bought a 2023 International MV-607 Rollback from Davis Auto Sales. The purchase was easy and…read moreseamless. I live in Northern California I searched many dealers to find what I wanted. Davis Auto Sales not only had the vehicle I wanted but then understood that I was going from a 8-Car transporter to a rollback and explained in detail every nuance of my new truck to me. I was absolutely shocked that my truck came with every available piece of equipment I needed to get to work as soon as I pulled off the lot. Their customer service and knowledge is second to none and I've never bought a commercial or private vehicle with such ease. It was definitely worth the 3,000 mile drive!!!

They checked my warranty to find that my tire sensor issue was covered! Comfortable waiting area…read more Free car wash, After service (sometimes unavailable)

This company provided quick and complete service to my Subaru and provided me with a loaner for the…read moreday, which I greatly appreciated. Mindy (Service Manager) was kind and understanding and offered several options for addressing any issues that may be of concern in the future. I would not hesitate to refer friends and associates to this awesome dealership.

Super fast, friendly, and fair pricing. Richard was awesome. Only a five mile tow but worth itread more

I had an antique car towed. The service was punctual, professional and friendly. The driver took…read moregreat care with the car and was able to place it in the garage so that the space could accommodate a second car. I would use Horace's to tow any vehicle.

Went in because my wipers would not turn off. They were quick to take it in and in a short while…read morethey told me it was fixed. Sure enough the wipers were off. I asked what they found and was told the mechanic just turned them off. We left on a trip to New Orleans and about 3 hours out it started raining. When I tried to turn the wipers on they would not come on. We had to finish the trip using the washer to make the wipers wipe once or twice After returning home I tried to set up an appointment to get them fixed right, I am still waiting for them to contact me for the appointment.

I came in to have an issue diagnosed and to have a new key fob programmed and cut. The technician…read morewas argumentative and did not seem interested in listening to what I had to say when I was describing the issue I have been experiencing. The issue was eventually diagnosed, partially, but not entirely to my satisfaction. The key was programmed without issue, but then was cut incorrectly and would not even enter the ignition. When I asked for the cutting fee to be comped because there shouldn't be any issues like this, I was treated as if I was the cause of the problem, not the ones who just cut my key incorrectly. After much sighing and eye rolling from the parts manager, they finally agreed to refund the cutting fee, but I will have to come back to have them re-cut the replacement key as they do not keep replacements in stock. After they fix the key, I will not be back.

Mr. Floyd Whitlock made the vehicle buying process easy and straightforward. He's a genuinely nice…read moreperson and spared us the car salesman bs that is far too typical. We got a most excellent vehicle! Also, Brandon Jones, who handles the financing side of things was great. Both of these gentlemen went above and beyond. The service and autobody departments are second to none IMHO.

This is long but full of caution against doing business with this place. On a Monday, we went to…read morethe dealership to purchase a pre-owned Toyota Tacoma that was very nice! Fully loaded, clean Carfax, sunroof, lift kit, all the bells and whistles for the price point we wanted. We bought the truck, paid a $5000 down payment, and signed all the paperwork on Monday evening, but we were told the truck just needed new wheels and that they were being delivered and installed tomorrow (Tuesday) morning and then detailed and we could pick it up Tuesday. We said okay no worries and left. Tuesday afternoon we called after not hearing anything and they said it wouldn't be ready Tuesday because during the tire install, a specific, special bolt broke, so they had to order a new one and it would be delivered and installed Wednesday and we could pick it up Wednesday. On Wednesday, we called and they said it's almost ready, it just had to be aligned and detailed, but it would be 100% ready on Thursday. On Thursday we actually go up there and are told that there was an issue with the control arm, but it would absolutely 100% be ready to go home on Friday, no questions asked and they would deliver it to my husband at his workplace, and we left in a loaner. Friday comes and they call and say they 'cannot get the truck to align' and they discovered $9000 worth of repairs so they cannot sell the truck... At this point we were very frustrated but did appreciate that they didn't just give us the truck anyway, but they needed to make this right. We asked for a manager and were given to the General Sales Manager, Shaun. We told him they had 24 hours to produce at least 2+ other comparable trucks to choose from and we would not be putting another cent towards it, and we would be keeping the loaner they gave us until they had a viable option for us. We also made it clear that he's only open to Toyota or Nissan ONLY. He said no problem, and to come by at 11:00 the next (Saturday) morning to look at the other options. Shaun calls Saturday morning and says they have 3 options, one is a Chevy and we stopped him and said we told your receptionist only Toyota or Nissan last night, but he claims he 'didn't get the message from her' but luckily he has a Nissan Frontier with less mileage and a newer year (although no bells and whistles) that we can try out when we get there. We arrive and Shaun takes us to his office and asks for a rundown of all that's happened so far since he 'wasn't on the sale from the start'. We believe he should have done all the discovery prior to us arriving, but we go over the past week in detail. He then goes into this long, drawn-out spiel of the issues with the truck we originally purchased (we already knew these things) so we ask to just move on and see the Frontier. He says, 'Well I'm going to fall on the sword here, it's 100% my fault, but the Frontier was sold last night.' If he knew the Frontier was sold on Friday evening, why tell us on the way to the shop Saturday morning that we could come and look at it? At that point we were ready to walk away, but he said he could pull together a list from their entire group's inventory of possible options. He comes back 10 mins later with a spreadsheet of trucks - ALL are over his price point and the one that was sort of an option was a Nissan Titan WITH damage on the Carfax AND a diesel engine... We said that we were totally done and ready for a refund of the down payment, and then he started to say 'Well we don't typically have accounting here on the weekend...' but we insisted that we would be leaving with our money in hand, no matter what he had to do. We got 'lucky' per Shaun, and they did have a finance person working and we left with our refund and the absolute worst taste in our mouths. Take your business elsewhere.