Came out 3 weeks ago for a shower drip, left with no hot water in 2 bathrooms and a leak inside the wall and missy cut a hole in the walls of 2 showers that was too big. Came back to fix the hot water and only fixed one of the problems so one shower was left without hot water. Left a dirty mess that we had to clean. Said she wld be back with 2 mistake plates and never came. Spoke to the owner and said he would come fix it. He knew a whole week in advance about our mistake plate issue. Came out and didn't have it, said he had to order one. Why he didn't order one the begin with I don't know considering he had videos and pictures. Shower has another leak and the knobs were very loose, screws were not screwed in securely. Water is leaking out into our bathroom floor so we can't use that shower. They tell the insurance company that it was not their fault. We had no leaks upon their arrival. Crappy job and refuse to answer the phone but also tells the insurance company we don't want them back in our home to fix the repairs. I mean do I need to get a lawyer and phone records? My husband is sitting here right now calling their " 24 hour business " with constant voicemails and no return calls. read more