I wasn't immediately impressed with how new the company was, but I really liked Tonya's business model, confidence, and customer forward thinking. I reached out and was replied to almost immediately. When scheduling Tonya offered to get me in earlier than their normal hours! The shop is DEFINITELY not your Daddy's garage, but the lounge is comfortable, clean, and Tonya was so friendly and easy to chat with while waiting. So I described my issue with my 2011 Avalanche and both her and her master tech, John, took the truck out with me for a test drive. We had a few ideas and John got right to work. Everything John found him and Tonya would take me out and show me everything they saw. They made me a part of every step, and I can't think of a more trustworthy way to do business. After the look over was done, Tonya sat down with me and noted what they saw, and gave a good breakdown of the severity and cost of each job, with zero pressure to get work done I didn't necessarily need done at that time. The prices were very fair for the work I had done, and I couldn't have been there for more than 2 hours, where I was expecting at least 4. I should also mention that there was NO DIAGNOSTIC FEE for them to look over my truck the way they did! Bottom line, this will be my new shop from here on out, and hardly anyone gets to touch my baby! (My truck lol). Thank you again Tonya and John!!! read more