I have taken some time to address this issue because I believe in giving everyone a fair chance…read more However, it's important for people to be aware of the business practices at this shop. I was referred to the owner, Sunny, by a long-time customer, which is the only reason I considered this shop at all. I asked Sunny to diagnose my extra vehicle, a 2007 Jeep Grand Cherokee, and paid $250 for the vehicle to be towed to his shop. After two weeks of waiting, he informed me that the vehicle needed a new motor due to issues with the heads, but he claimed there were no other problems. It's worth noting that the truck had been sitting unused for over a year before I brought it in. Sunny then requested $1,500 for the repairs, which I paid up front , and he assured me the truck would be ready in a week and I would pay the remainder when he completed the job. However, three to six months passed without any updates, and my attempts to contact him went unanswered. It took the person who referred me to visit the shop and inquire about my truck's status. He was told that if they couldn't fix it, they shoul refund my money. While she was on the phone with me and talking to Sunny, the owner gave a sob story about losing his mechanics and his father passing away, asking for more time to get the motor installed and the truck running by the 15th. Yet, here we are, four more months later. I asked my brother, who lives nearby, to check on the truck at his shop, and he found my truck untouched, now with bumper damage, water damage, and mold inside. He confronted Sunny, who again promised that the truck would be operational by April 15th. I contacted my brother, who resides on that side of town, since it's a one-and-a-half-hour drive for me to visit the shop. He went to the property and took pictures of my truck, which had been untouched. Unfortunately, it now has bumper damage, water damage, and mold inside. He spoke with Sunny, who assured him that he would have it operational by April 15th, claiming responsibility for it sitting for over a year, which caused water damage from the rain. He promised to handle the bodywork, brakes, and cleanup. However, on May 19th, my brother visited the shop one last time to check on the Jeep's progress. Sunny stated that the AC was functioning and the vehicle was running well, but he still needed to clean it and fix the bumper, as his body man was unavailable. My brother then took the Jeep home, only to find the check engine light on, malfunctioning signals, a broken gas meter, and now it won't even start. This has been the most frustrating experience I've ever had with any business, especially considering the high recommendations. It's been a series of blatant lies, and I'm still out of money with no resolution, forcing me to consider legal action. I wouldn't recommend this place to anyone, and I urge others to avoid dealing with Sunny at this shop.

Took my insurance check and did not do the repairs. When I confronted them about it, they tried to…read moresqueeze me out of another $500 instead of refunding me.

Back again- first time coming anything more than an oil change. My alternator went out, I was going…read moreto do it myself but called Ed's for a quote and was surprised how reasonable it was considering what I priced the part at. I dropped my car of an hour later (Saturday). Monday morning my car was ready for pick-up. When I received the bill it was exactly what was quoted over the phone (car runs great so far too). This place is excellent. I feel very lucky to have an honest and reliable mechanic within walking distance if anything should happen again. Honest, fair, and friendly- I'd recommend them to my mother.

I would leave -5 stars if I could. Horrible place don't recommend they will tell you your issue is…read morefixed and it absolutely is not. The mechanics aren't up to date with newer vehicles and just do a sloppy job. My engine mount had broken and broke a couple parts on the way down and instead of ordering new parts and replacing them which is what they charged for. They instead welded everything together making a huge metal blob mess that took my dealership a very hard and expensive time to fix. When the engine mount broke again. Every time I went in for an oil change or any service the price was different and if my boyfriend would go in it was a completely different price from that. Stay away

Thomas is awesome, my family and I have been using his auto shop for repairs for over 20 years. I…read moretrust him implicitly to only do what is needed. He has inspected cars I've bought on craigslist, repaired a blown motor, replaced transmissions, rebuilt front and rear suspension, saved my cars when they were flooded last year, etc. He also maintains a close relationship with several shops in the neighborhood and will help you if you need accident repair/body work (he doesn't do that in house) or alignment/tires/wheel work.

Thomas and Tung is very knowledgeable and really understanding. Fixed my tail light and they even…read morefixed and readjusted my bumper. 5/5 would highly recommend don't hesitate on taking your car here.

The molding above my windshield had come loose so I was looking to get this fixed. So I got on Yelp…read moreand I found several windshield repair places close by. After coming up empty with the first two places I tried, third time was the charm. Condor Auto Care Center offered me a fair price and they got the work done quickly. The person I interacted with there was pleasant and friendly. All in all, while car troubles are never a fun experience, this went about as well as it could.

The owner is very attentive and friendly. He makes me feel like a VIP…read more I will be a loyal customer.

I came here for repairs for my 2006 G35X. The transmission and transfer case were wrecked, and need…read moreit fixed after sitting for a year. Many places prior to my contact with eagle transmission quoted me for the same price the car was purchased for. Immediately after contacting eagle transmission, they towed my car in, got a quote, and worked the priced out with me and my mom. When an agreement was made, they quickly started the repairs, and kept us updated on the progress. One week later, I picked up the car and it was running smoothly. They showed my the parted that got replaced, how the damaged was caused, and advice on how to keep the car running as long as possible (which I needed, because I have graduated school in another state and won't have time or money for additional repairs.) I highly recommend them because they work with the customer to get the job done, and even have a free follow up to make sure every thing is running properly. While waiting in the lobby, had a great converstion with them about volunteering and scholarships for student. They included a 18 month warranty on the labor and transmission. Hands down, amazing business with great people behind the name. P.S. for those who would recommend us to junk the car and down a new one. This was my college graduation gift from my parents and surprised the morning of my graduation. The car I wanted since junior year of high school. The sentimental value was too high, hence why I couldn't junk G.

Once again I reached out to Paul and Jeff for their help and they really came through for me again…read more I left my mobility scooter seat in my van and it was in their shop but I needed to use the scooter. Even though it was the weekend and their shop was closed, they stepped up and had soneone meet us there so we could get the seat. How many businesses would do that? They opened up their shop on a weekend when they are closed. These guys are very special. I can't say thank you enough. Charles Woodby

I had some work done here today on my 2014 Acura ILX for replacement of sway bar stabilizing links…read moreand bushings along with state inspection and emissions test. I brought in my own sway bar stabilizing link kit/parts which they were more than okay with accommodating. I also brought in a physical mail coupon for their shop which made the inspection and emissions test entirely free. They also have online coupons on their website that you can use. This is after I was quoted over $700 for replacement of bilateral front sway bar stabilization links by my Acura dealership. The total cost for all of the work, not including the sway bar kit that I brought in myself, was about $165.00. Very reasonable. The shop has multiple kinda of snacks, bottled water, coffee, etc available for use while waiting with free WiFi. The customer service is impeccable. The owner, a very informed and friendly middle eastern woman, was extremely helpful, knowledgeable, and accommodating. The owners and workers at the shop are open, honest, and efficient. In my opinion, this is the ideal local auto shop that anyone would be lucky to find. A diamond in the rough, truly. If I could give it 6 stars, then I would! I'll definitely be back, and you should too.

Hello by beautiful yelp family. So I just visited this place for a full synthetic oil change and…read morewas met with kindness and concern. They're very thorough, if you didn't know it was broken, you'll learn very soon. So everything they pointed out in my car, specifically was a very truthful assessment. There was nothing else extra that they claimed, I admire truthfulness in a mechanic shop. The Oil change with filter was an excellent deal for only 49.99. The lobby is nice, clean and will be back to assess the rest of my issues. Car related issues, not my I'm hungry issues.

Where to start.. Cruz N Carz is the epitome of what a local small business should be. I would trust…read morethese guys any vehicle I ever own! 1. They have the quickest turnaround time I've ever experienced. 2. The front office if not the mechanic calls with updates and status reports, checking to see if you want to go further before the bill $ goes up. 3. My car was returned clean, washed, and in top tier condition- every single time. I have gotten oil changes, break jobs, flushes, and a panel of other repairs done here. These guys are genuinely honest wholesome people, friends rather than employees and customers. I can't recommend CruZ N Carz enough!!!

My husband had to take his 1982 Corvette for a warranty repair for a transmission leak (the…read morespeedometer housing was leaking, again). It took them 5 weeks to finally get the $80 part in and repair it. When we got the car back, it was filthy on the inside and out. The carburetor definitely shows signs of a fire. They had the gall to say he needed a new carburetor because it wouldn't start. He told them the carb was almost brand new and nothing was wrong with it and they never mentioned it again. It was also a half tank of gas less than when it was dropped off. I won't even bring it back to have any of this corrected, I have no trust in this shop. Every time they said they would call me back with an answer, the literally never did. My husband had to drive there twice to get an update in person.

My family and I have used the mechanic shop for years. its currently still open and they take care…read moreof us in pricing and parts. We recommend them 100% and ask for hector when you visit them.