Awesome studio! 5 star service! Awesome instructors, front desk staff & it's always so clean!

First, I was promised a private session as part of my membership, and I never received a response to schedule it. Second, as a content creator, I asked if I could use the private session studio to film an ad for a protein powder brand. Given that I never received the private session I was promised, I thought this would be a reasonable accommodation. Instead, I was told that no recording was allowed, with no flexibility or solution offered. Finally and this was the breaking point I texted to pause my account before going out of state (which is how I originally signed up). While I was away and not using the studio at all, I continued to receive repeated messages asking for payment. When I explained the situation, instead of helping resolve it, I was told I hadn't paused "properly" and was still expected to pay and continued to harass me for payment. The lack of communication, flexibility, and basic customer support throughout this experience has been really frustrating. I would have appreciated a more understanding and solution-oriented approach, especially as a paying member who tried to communicate proactively. read more

Ive been a member at this location for a while and I just love it! All the instructors are amazing and I always feel great after class.

I got hurt ! I was in a 1.5 class & we used TRW straps hurt my knee & back. I terminated my membership. P

They have great instructors better front desk people but needs a deep cleaning! I've been going since they opened & it's the only exercise regime I've stuck with. read more

Club Pilates - Dirty a/c vents - Pilates Near Me - Delray Beach, Florida

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I have been a member of CP for over 5 years and completed over 700 classes . Many instructors come and go , many go through the motions , repeating the same things as if there is only 1 way to practice Pilates . However and this is why i chose to write a review JESSIE and AMEISHA to name but 2 ALWAYS push the envelope . They raise their own bars , encouraging their clients to work ever harder and making them leave feeling like they REALLY worked out . Sweating and lifting their endorphins. JESSIE on a Sunday at 9AM and AMEISHA at their Mizner studio on a Saturday morning . I have been practicing Pilates for 25 years , it always evolves and these instructors obviously have evolved , learn new techniques....if only everyone did read more

I am impressed with Club Pilates on Linton Blvd and am happy to be a member. The desk staff are friendly and accommodating and the manager, Heidi, is very helpful and efficient and always willing to help with any issues... Their equipment is plentiful and meets all needs and my instructors are knowledgeable and considerate... read more

The team at Club Pilates in Delray rock! Jessie is my favorite instructor, but Lisa, Pum, the whole team is awesome! I'm on my 545 class!

This is a great pilates studio. I've been coming regularly for nearly a year. The teachers are excellent, and the desk staff is friendly and always helpful. read more

Customer service is horrible. No one answers the phone. Canceled my membership just to be charged for the month and never received my reimbursement when offered. Contacted again and was told I'd be sent their record saying they'd sent it to show my bank but never received said email. Everytime I call no one answers and left voicemail with no call back to resolve issue. Anytime I go there is no one there to answer the door. read more

I was 7 minutes late to class and denied access due to a "safety" issue. I was never told if I was late I couldn't take the class. Only told there was a 12 hour cancellation policy. I believe they deny access yet have your money so they can double collect on a class vis-a-vis the "waitlist.". The worst business EVER and horrible GM. I wrote to the BBB on their shady and unprofessional business. read more

I have as of today sent 5 emails starting in July for notification of my 30 day cancellation. To this today I have not received one email of confirmation. Then in August I was charged for classes. I then sent another set of emails requesting a reply for the cancellation and a refund. No reply!!!!!! Unbelievable..... read more

Signed up and paid $109 for 4 classes. Never had one class. Constantly wait listed and then notified at last minute that a class opened. Then 2nd round of Covid hit and I was unwilling to attend classes until it settled down. And they did extended my membership but then stopped extending so I could not book a class. When I questioned ( after many calls) I got a crazy answer that my account was behind SO they wanted more money for classes that I could not attend. Really poor business and unprofessional. Bottom line- I paid $109 and received nothing but BS Go somewhere else -don't lose your money read more

I switched to this location from Boca Raton, because it is SO much closer. I was nervous because I didn't know anyone, but everyone is so friendly that it didn't matter. We share tips & laughter. The classes are best if you buy the unlimited package so that you can sign up for all of your classes a month in advance. The instructors really know what they are doing and they make suggestions about modifications. The music is not too loud; the lighting is just right. I am almost up to my 500th visit and can't wait to sign the "500" plack. I try to go daily! read more

I took an intro class and I have been hooked ever since. What an amazing workout that helps to lean out your body, quiet your mind and make you feel better. Everyone is fantastic from the trainers to the staff. Give it a try. read more

Even though they are slow to act the Club is lovely and clean and most of the instructors are very professional.

I froze my membership last year because I was going out of town. I then proceeded to get COVID and ended up in the hospital. I then had a family member pass away. I never asked CLUB PILATES to undo my freeze because I was still dealing with health and emotional issues because of the extremely difficult circumstances In my life. They re instated my membership without any notification. When I finally started coming out of this fog I was in I realized I had been charged for 5 months without my knowledge. I called them to let them know about the circumstances and hit a greedy inhuman wall. These people should be ashamed of themselves. I had every intention of going back once I felt better, but to make matters worse they cancelled my membership. The mighty dollar over the well being of their clientele. read more