We had been told that our dog was not compatible for boarding by another facility. Our dog is not aggressive and well socialized. In fact his love for daily visits to the dog park are why we prefer boarding him over having someone watch him at our home. Club Fetch had the notes from the other facility and chose to give our boy a chance. They sent daily report cards evaluating his behavior with photos and took excellent care of our dog. When I picked him up they said that he was an angel and was welcome to stay there anytime. Club Fetch gives us great peace of mind. We are so thankful to have a safe and loving place to care for our dog when we have to be away. read more

It started when I submitted an appointment, through their website, I submitted one and then called due to a timing mistake, no one answered or even called back. The day of the appointment, I went in to the facility they said there was no appointment. They then proceeded to look at my records for my pet and stated "You need every single distemper shot in the series to be seen. NC state law." Upon a simple google search, the only shot required by law is the rabies shot (which my dog has). I was refused grooming for no reason by an ill informed staff team. Not to mention the lack of customer service by not having a booking system that works and lack of basic phone etiquette. read more

What a great place, convenient with friendly staff. Our dog was happy at daycare and the grooming was excellent read more

When my dog broke 3 teeth while boarding they argued with me about it. They left him wet all day too and he got hotspots. Prentending I asked them not to give him water is hilarious read more

We always board our dogs here and they always come home so happy and so well taken care of, Club Fetch does a great job. Our dogs aren't huge players with other dogs, and the staff always gives them attention and makes sure they are loved. They are happy to see them and so kind. Our dogs have medicine(s) and they always administer them correctly and ask questions. They have good space for dogs to run/play given its South End. We always get outside picture of them! Overall I feel like my dogs are loved, happy, and safe when they are there. The staff is always accommodating when we have had to change plans last minute and or several days out. Recently Stephanie especially helped me when I was in a crunch - she was kind and professional. I give whole the staff, the system they run, and the facilities five stars!! read more

When I moved back to Charlotte with my Mini Bernedoodle, he was having a hard time adjusting. Really bad separation anxiety and acting out. I was nervous to take him to a new daycare but knew it would be best for him. Club Fetch is amazing!! They treat him so well and he adjusted quickly. Every time I drop him off at daycare he runs to the staff and every time I pick him up he is soo happy!! And worn out! They also do an amazing job with grooming! I cannot recommend them enough. Club Fetch is a lifesaver! ...for all of your fur baby's needs. read more

I will never take my Winston to another boarding facility as long as Club Fetch is around They are so good to my pup. I never have to worry about his safety or health with them. And I love that they post photos of him on Instagram so I can keep up while I'm away. We love you CF!! read more

As a first time dog owner who kind of impulsively rescued a dog during COVID, I had no idea what I was doing. I quickly realized that working from home with a dog wasn't ideal every day for Hannah or me! Since most day cares offer a trial day for free for the first visit, we went all over Charlotte. There was no comparison after we visited Club Fetch! There are so many things about this day care that I appreciate. They are super communicative via email, phone and in person. If I ever have a question, I always receive a quick and helpful response. Most importantly, I appreciate the care and love that Hannah receives. Kelsey greats her every morning with the best attitude and knows that sweet Hannah isn't quite ready for her day and lets her nap when she arrives. I then enjoy the Instagram posts midday to late day to see the fun that Hannah has had during the day. Finally, when I pick her up, Michelle and I have quick chat about my special girl. I really appreciate all of the personal attention we both receive. (For comparison with several other day cares, I had little personal interaction with any of the staff and no real idea how Hannah's experience was during her stay). I just can't say enough good things about Club Fetch! We are so thankful for this little home away from home for my girl :) read more

Club Fetch - Pet Groomers Near Me - Charlotte, North Carolina

We have been taking our 4 year old husky princess to Club Fetch - Dilworth and she LOVES it almost as much as we do!!!! I'm super picky about everything relating to my fur-baby and Club Fetch surpasses all my HIGH expectations! Thank you so much to all the awesome Club Fetch read more

Club Fetch - Pet Groomers Near Me - Charlotte, North Carolina

Club Fetch is not only a doggie daycare, but offer grooming services but create a community and family atmosphere. I trust them with our Australian Shepherd. My neighbors take their pets to Club Fetch as well. Would highly recommend Club Fetch Charlotte on Dunavant Street. read more

My mainchick Lulu is a regular at the Club Fetch Se since she was a puppy. We love the service and the professionalism they provide. Blaire, Jules, Kelsey, Casey, Lindsay, and everyone works there are amazing. Whenever we go for a daycare Lulu gets super excited and she shakes her tail as she is walking in. We are SO Thankful and Grateful for you guys. Lulu's motto is "Let's Kiss All the Boys" :) read more

Highly recommend Club Fetch. This past weekend was not our first stay there- but I wanted to take time to review as we are blown away by club fetch once again. We knew our dogs would be so loved and safe while we were busy getting married. Not only did they let us bring our dogs in a night early with about two hours notice- they poured so much love into my pups. Our one dog was a stray that clearly came from some sort of abusive home, so I get nervous leaving her places (crazy dog mom alert)- they take the time to put her in groups where she actually finds dogs to play with...and I believe she has fun there. Our other pup loves playing with everyone and is so easy- but even he gets the real treatment. Their customer service it top notch. I highly recommend Club fetch read more

I have been taking my dog meli to club fetch for a year now and will never take her elsewhere! The staff are amazing, always responsive, and make you feel that your pet is well taken care of. Meli also gets groomed at club fetch and Jacqueline is amazing! 5 stars read more

Club Fetch - Freshly groomed :) - Pet Groomers Near Me - Charlotte, North Carolina

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Club Fetch Rocks!! They know the dogs by name and love them all! Lindsey is fantastic!! Jaxon loves all the play supervisors....and the dog friends. Highly recommend. read more

My dog loves Club Fetch! And I love seeing all the fun he's having in their Instagram feed. They take great care of the dogs.

We've been using the doggy daycare services at Club Fetch since this fall. Our dog is a rescue who was physically abused prior to adopting her and she also seemed to have minimal socialization. We were a little unsure about doggy daycare but also thought it may be good to have her in an environment around other dogs and different people. We had a really bad experience with a neighboring doggy daycare facility... she came home every day covered in urine, the small dogs don't get to go outside, and we were sad to watch her in the camera one day and see that she sat by herself in the corner for the entire day. After this experience, we were hesitant to try somewhere new. After asking around for references, Club Fetch came highly recommended. We have been really happy with Club Fetch since we have been using them. We're appreciative that they do a trial day and check in with you about how your dog is doing. This was comforting given our dog's history. We asked to walk through the facility one of the first days she stayed there and it was very clean. They also have a great online booking system, which is a lot easier than calling. The staff knows our dog by name and she seems excited every time we drop her off. We have been happy with the doggy daycare services and highly recommend them. read more

My sheepdog Thor and I LOVE this new location! The owner, Blaire, has put so much time and thought into this place, it's incredible. This location of Club Fetch is for the bigger dogs, 35lbs and over. I came to tour the facility before dropping Thor off. Blaire is so open and friendly, always ready to give a tour and show you what they're up to. You won't find those online "pup cams" here, but you won't miss it (let's be honest, they never work right anyway). Club Fetch keeps their social media so up to date, I can check on Thor through pictures and videos. Feel free to go to their other page, the one for Camden Rd to read my other review. The staff here is so friendly and welcoming. They have a handful of new staff that needs to be trained a little bit more, but I am so confident in Blaire's attention to detail and love for this place, I'm sure they'll be up to speed quickly. The facility is clean and very well maintained. They have 3 play areas so that dogs can be separated by energy level and personality. I am probably one of your more high maintenance dog owners, I want to know where Thor is, what he's doing, if he's having fun, when he last pooped and sometimes I call Club Fetch just to check on him. Blaire, Jules and their staff really get to know your dog and care for them like their own. They'll answer all of your questions, and get more information if you need it. They're in constant contact with a local vet, so they stay on top of health concerns like the dog flu that was found in Asheville. Please believe me, if Thor stays here, you're good to go. Haha. I recommend Club Fetch all day every day. read more

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Our pup Riggins loves going to Club Fetch. He comes home happy and exhausted every time, and the people at Club Fetch always treat him so well! read more

I will not come back to club fetch. I used to do doggy daycare there and never had an issue. Every time I board though he comes back as an absolute mess. He smells, they did not follow instructions on wiping my English bulldogs wrinkles like I had asked and when I picked him up he was soaking wet. This place is going downhill I think. I Just got back from my vacation and had to go find a place to give him a bath because I did not want him coming into my apartment smelling like that. I also have to make a vet appointment because his eye is messed up which nobody had given me a heads up about. I will not go back and will NOT recommend to anyone I know. If there is no one that I personally know that can watch him I will skip my trip. read more

Hands down the best place in Charlotte for boarding. And their groomer is amazing! Very happy with the staff and the facility here.

My pup loves this place! The staff is always welcoming and the facility is well kept and clean

I've been taking my dog here for a little over a year and we love it! my dog is shy around new people and she has opened up quite a bit with the staff. Everyone is great and would definitely recommend! read more

There are many choices for doggie daycare in the area. There area few my pooch and I rotate between but our pick for proximity and the amount of joy he displays when we pull up is hands down Club Fetch. They are attentive while making sure the pooches are active and safe. They do a terrific job of posting photos of your pup on their Instagram and Facebook which is such a treat while traveling or just at work. If you live in the Southend or Dilworth area give Club Fetch a try - plus it's not far off 77 if you work uptown and live in South Charlotte. read more

My four stars are for the cleanliness of the facility (I took a tour before we took our dog there) and the friendliness of Blaire. I also LOVE that the dogs get all day play time here - as opposed to scheduled playtime slots at breakfast, lunch, and dinner. The Instagram photos are such an appreciated, personal touch! :) However, during the 3 day weekend that we were gone, my fiancé and I put in SEVEN phone calls to club fetch to check up on our pup. Sometimes he gets really sad when we're away & won't eat his food. Not to mention, this was his first time at club fetch. All SEVEN phone calls went unanswered. I'm sure all loving pet parents can relate to the assurance a quick phone call check-up can provide. After the third or fourth unanswered call I began to feel very nervous and uneasy about the staff. Our dog was in great spirits when we picked him up & we're happy with the report we received. My tip to club fetch - get your business line forwarded to a phone in the back if you don't always have some staffed at the desk. Pet parents would appreciate being able to talk to someone when their animal is in the care of others. read more

I only want the best for my dogs. Beauty of Club Fetch is... not only is it the highest quality facility that I've seen in Charlotte, the pricing is exceptionally reasonable! Highlight that with the fact that you can tell that their love for the animals is first and foremost. If you are seeking a reliable place for your pets, you need to visit to see the facility. The dogs are divided by their size/energy level and I was blown away by the organization. All is extremely clean, doesn't have the typical odor as other place (typically from lack of cleanliness), and the actual facility (from the pet cots, kennel quality and size, to the cleaning room. They have multiple options available for stay packages, day packages, and walks. Extremely impressive operation. Club Fetch has gone above and beyond expectations for our furry family. If you are anything like me, you will be elated to have Club Fetch in SouthEnd. read more

The staff here at Club Fetch Big is incredible. Very friendly and always gives you a status update on how your furbaby did that day. Blaire took the time to give us a tour the first time we stopped in to show us around and see exactly where our little Zoey girl would be spending her day. The facilities are extremely clean, and the entrance is very homey and welcoming. I understand that toys are a no-no in group settings because they can cause fights, etc ... but I wish Club Fetch had some things for the dogs to do. Our last day care in Ohio had some obstacles, bridges, tunnels etc for the dogs to run through which I felt at least gave them something to "play" with other than each other. I think they have some stuff and Club Fetch Mini, so maybe they're working on Big since it's a fairly new location. Either way, I would highly recommend Club Fetch for boarding trips or just for a drop off at Doggie Day Care. read more

They are exceptionally friendly as you walk in the door. I use them for grooming my dog. He always come out looking great and happy!

We love Club Fetch! The staff and facility are wonderful. Our pup is always so excited when the folks there great him (by name) when we arrive. With so many customers, it's impressive that they remember the names of both their pup and human clients. Even though Blair is a White Sox fan, he treats our pup Wrigley very well... almost as if we had named him Konerko. read more

I started taking my pup to club fetch about 3 years ago. Initially, I was scared to take my incredibly sweet pup to any doggie daycare or boarding for fear that she would have a negative interaction and end up "changed." Well, Club Fetch is reasonably particular about their pups temperaments, do a test day, and separate the pups out by size and temperament. They even let my pup have "breaks" when they can tell that she gets overwhelmed! I board in the large suite usually bc my pup is 80 lbs, but she gets a bed and a tv! They do their best to accommodate the days that I need to rarely come a little early or if Im running a little late. I feel my pup has a kind and safe place to hang during my 11 hour work day! read more

So I know there are definitely people out there who are like "uhh, did you say you take your dog to daycare?" Yes, and no shame. When I moved to Charlotte, I took a big sigh because I basically had to start over to find a new place for my pup to get his exercise on. After a massive amount of research and calling places, I found Club Fetch. There are a few simple reasons why I like this place: 1. They open early and close late - This is so important because I'm constantly either running in there early or running late. 2. They have two separate facilities: One for big, energetic dogs and another for smaller or medium-size calmer dogs - It's nice that they don't just have a little "space" for the small dogs right next to the big dogs. They can actually run around a bit more. 3. When you board your dog, they will put them in daycare ALL DAY - I can't tell you how many places I called that said "oh yeah, we do 2 20min sessions a day for the boarders" or "oh sure, you can add an extra hour of playtime for your dog, but it will cost extra". 4. They post pics of the dogs every day on social media so you can check in on your pup. 5. The people there are soon nice, so you feel like you're dog is going to be in good hands when you leave. My dog certainly had fun at Club Fetch, and this is going to be my go-to place from now on. read more

Club Fetch is AMAZING! I am a total nutjob leaving my dog ANYWHERE and I have never felt better leaving him in the hands of the staff at Club Fetch. The staff was more than gracious in giving me a full tour and the facilities are EXCELLENT. They are so meticulous with any and all requests with regards to food, treats, toys, beds, and then playtime as well. I know that my little pup is so well taken care of when I leave him and has a great time. They also require a day of evaluation for dogs, so I know there are no dogs there that are not socialized in with my furbaby (seriously, I know, I have a problem.) The report cards at the end of the day help a ton, too, knowing that the staff took notice of how my dog did. The location is great for me as well, and again, I cannot say enough about the amazing staff. Their Instagram/Facebook feed with all the pictures also helps put my mind at ease while I'm away. Whether it's boarding or daycare you're after (the dogs play when they're boarding, it's all included) I don't think you will EVER find a place as great as Club Fetch. read more

When I moved from Atlanta to Charlotte earlier this year, my most puzzling item was what to do with my dog, Wiley, when I went out of town. We had a great team in Atlanta, and after searching high and low in Charlotte I didn't know if we could find someone we trusted with a safe, clean facility. As soon as I walked into Club Fetch, I knew that would be Wiley's home away from home. The staff was extremely attentive and friendly with my tour, which assured me this is where I wanted Wiley to be; and although I was hesitant about the doggie daycare portion (only because Wiley had never been in that environment), Club Fetch's free comprehensive assessment put my mind at ease immediately. Now, I even take Wiley to doggie daycare when I'm in town sometimes just so he can play with all his new friends - both human and canine! I highly recommend Club Fetch and their stellar, caring team for anyone looking for a home away from home for daycare, boarding, and/or grooming services. read more

I can't say enough about Club Fetch. We are picky about where we leave our pup. After moving from Austin to Charlotte this year, we searched all over for a place that met our high standards (our dog is our baby). Eventually we came across Club Fetch, and have been hooked ever since. The staff are always helpful, knowledgable, upbeat, and caring. To say they go above and beyond for their customers and their dogs is an understatement. We recently migrated over to the Big dog facility with our 75 lb. lab mix, and it is just as awesome as their other location. I would recommend Club Fetch to any discerning dog owner. You and your pup will not be disappointed! read more

The team at Club Fetch makes it. We have been boarding our dogs with them for years and can't say enough about the care.

I have had nothing but phenomenal experience with Blaire, Jason and the team. My puppy has been a member of club fetch since March 2014 and she looks forward to her daily play time. Boarding has been reliable, clean, and welcoming. Playtime has been a godsend for me and my black lab retriever! Unfortunately we're moving to the DMV area and I so wish I could pack up the team and move with me! I so love Club Fetch and recommend any pet lover to consider becoming a member too. read more

Club Fetch is hands down the best place to take your dogs! Clean, hi-tech and super friendly. The staff is fabulous, they know all the dogs by name and treat them like their own. My two dogs get so excited when we pull up, they cannot wait to get in the doors and play with their new friends. I have used them for both doggie day care and overnight stays and could not be more impressed with both services. The rates are great and the kennels are large enough that my two labs can comfortably stay in the same one with room to spare. To top it off they post tons of photos on FB and Instagram so I can still see what my pups are up to while I am away from them. If you want your dogs to have the best experience, go check out Club Fetch, they will not disappoint. read more

This is Lincoln's second stay here, and he loves it! Friendly staff, great dogs to play with. We upgraded him to the suite this time, and it was worth the extra $. Highly recommend this place. Enjoyed seeing the pics of his playtime on Instagram! read more

Club Fetch - Loved the suite! - Pet Groomers Near Me - Charlotte, North Carolina

I cannot say enough nice things about Club Fetch!It's always neat and tidy. Every time I leave Willys here, I leave knowing he is in great hands! I also, love that when I pick him up I can tell he has had a good time because he is usually in the back of my car asleep before I even get home. The staff is always super friendly and even though I do not bring Willys as much as he or I would like they know us by name. As long as I live in Charlotte I solemnly swear to only bring him to Club Fetch! Also, I don't know if they say this to everyone they always tell me Willys is "well behaved". I have to laugh because evidently he listens to everyone BUT his mom! Thanks guys for being awesome! Love, Katherine & Willys read more

Don't take your dog here unless he is a saint. We took our 9mo old lab puppy here a handful of times and every time we had them dangling the threat of kicking him out if he didn't straighten up. We take our dog to the dog park regularly and he doesn't act the way they portrayed him to act everytime at pick up. I believe the owners and staff are a bit hypersensitive to what I consider to be standard dog behavior when they are at play. I want to drop my dog off for the day and not have to worry about him until I pick him up - which simply didn't happen here. read more

Club Fetch is the only boarding/daycare facility I will take my pup! The staff is absolutely phenomenal!! Their customer service is fantastic and the prices are very reasonable. I went out of the country for two weeks and boarded my dog at Club Fetch (for the first time). Blaire was kind enough to share pictures of my pup through What'sApp to ease my nerves. Fletcher always comes home tired, and is always excited when I drop him off. In addition to the beautiful, clean facilities and the great staff, I really like how the dogs don't share water bowls! You can tell the staff here truly love dogs. 5 stars - you won't find another place like this! read more