I just changed my PCP to Dr. Randa Djendou at Houston Methodist Primary Care Group. Boy did I make…read morean awesome decision choosing her. She is absolutely amazing. She takes her time to explain everything in detail. Her bed side manners are the best I've ever seen by a doctor. Her staff is also extremely courteous. I waited less than 5 minutes in the lobby before they put me in a room. It's been so long since I've been at a doctors office that's promptly with your scheduled appointment time. If you are looking for a PCP see is definitely the one to choose.

I had been going to the same doctor for years and he retired so I had to find a new place. I did…read morelots of research and came across Houston Methodist group and they had great reviews so I had to give them a try. I went to see Dr. Tina T. Luu and she was very informative, listened carefully and was very nice. I will be seeing her for any future appointments since I was so happy with my visit.

It started off good except for the last few recent incidents. My Dr, Dr Safari was so rude. I have…read morebipolar and my manic was showing because I was so nervous I wouldn't get answers which I didn't. He even said should we cancel this appointment because of how you're acting. How sad a Dr couldn't help when mental health was involved. That was beyond disturbing he didn't even care. I left feeling sad and defeated. He was awful to me. Then not too much later I got a huge abscess on my face and I couldn't get an appointment for weeks and this was emergent as it was extremely bad. So I had to find another Dr. but I have all these symptoms and no one wants to listen to me. I continue to experience pain and rashes and stuff and it isn't stopping. No one cares. I'm just blown off. But Dr Safari really let me down.

Went to this establishment for health care. A was a new patient but was checked in quickly. Prior…read moreto my appointment they advised me to bring in my X-rays and reading. Got to the back asked the X-ray technician that X-rays were already taken and to whom could I give them to. A black female came back to speak with me. I noticed she didn't like me asking questions. I informed her that this facility told me to bring them (X-rays and documents) and wanted them to have them and needed an email to send them. Well this upset her, stormed away. Seeing this disingenuous behavior and empathy for patients. I decided to sought out another doctor. The X-ray tech was super nice and convinced me to speak with the office manager. She told me if I didn't this behavior would continue. Which means this female has done it before. Anyways I express my concern and lack of respect and professionalism towards patients. I don't have any faith in the office manger, I told her I believe this behavior occurred before with no Consequences. She replied with a smark response "you are wrong". I bet that medical assistance is still working and she will continue to work there. So I spend $40 today for a doctor's visit where staff are unprofessional to patients. People of Katy, I don't not recommend this establishment, I should have read their reviews before setting up an appointment.

I have been a patient of Dr. Ferrill's since I moved to Katy, 10 years ago. I've never had a…read moreproblem getting an appointment at the last minute for an issue and I have always had a wonderful experience. Today, I had to call and I spoke w/Kate who works the front desk and she was so very caring and polite when speaking to me! Thanks so much for your caring ways!

Dr Ferrill has new front office staff that is AMAZING! I know previous reviews mentioned the front…read moreoffice/ secretary customer service as an issue; however, they now have the must bubbly, warm, and welcoming environment. I've been coming here for YEARS and Dr Ferrill was always worth it, but having the facility change is now the cherry on top!

Came back a second time - and their ER services here are STILL SUPERB!…read more Came back because I was having flu-like symptoms accompanied by severe asthma and increased heart rate. I was taken care of by nurse Monaliza and Harry along with Dr. Azintola. Let me just say, how much I love the staff here at Memorial Hermann ER. I arrived to the ER a little after 1pm and it is so amazing on how they can continue to provide consistent, amazing service. Harry and Monaliza are incredible nurses. They were both so accommodating, nurturing, kind, considerate, and everything else a nurse should be. I was struggling to breathe and they did everything they could to make me comfortable and to help me in every way. Harry and Monaliza have such big hearts - Harry was so soft spoken and kind, he helped carry my belongings and it was very obvious that he was concerned for my well being. Monaliza was so fun to speak with - she took my mind off of my illness and instead made my time in the ER very enjoyable. She was so down to earth and I just could not believe how blessed I was to be taken care of by such amazing nurses. Dr. Azintola had great bedside manner - he was very thorough and made sure that I was in good hands by providing proper treatment and going through some tests to make sure he pinpoint what was going on. He answered all of my questions and even asked if I had anymore questions for him in a calm, patient manner. He thoroughly explained everything and provided me with what the best treatment/medication would be for me. This is the second time I've been here in two months and I am so grateful that I have found this facility. The hospital staff here is extremely welcoming and so kind - this is the best place to be for any kind of emergency.

I was referred to Dr. Indira Reyes-Contin after going to the ER watch center. The watch center was…read morenot at this facility but another hospital. She was very friendly and kind but there was one MAJOR issue that resulted in me feeling WORSE than when I started. If you're someone that's struggling with mental health you MUST read this. Or actually, JUST IN GENERAL. She asked a few basic questions and then some more detailed ones. I told her that my outside psychiatrist told me there's a possibility I have bipolar disorder. Dr. Reyes dismissed that possibility and explained that my symptoms weren't of bipolar disorder just MDD (major depressive disorder) and that it was "normal" to have these mood swings in depression. She prescribed me antidepressants (you don't EVERY give A-D to a person with BP). Started off with 5mg and told me that I'd feel su!cidal the first 5 days but it was a side affect of the medication (first off who even prescribes that?) Well that was not how I felt and I started feeling high the 3rd day. After 5 days I'd then take 10mg on the 6th day. I went through my first manic episode and it was HORRID. That medication worked INSTANTLY and I had immediate aggressive mood swings FAR from this "normal" she said. I made an emergency virtual session that same day this happened with Dr. Reyes and you'd think she would be worried but guess what, she was ignorant and told me to KEEP TAKING IT. "Your body has to get used to it for it to work," she said. What kind of doctor says?? I told her I had all of these symptoms and she STILL dismissed it as a part of the medication. Me and my dad were persistent that this wasn't my normal behavior and that I had gone from feeling grandiose to the next SECOND having an aggressive break down. The session was said to be 30min but it didn't even last 10min. Scammer. My manic episode lasted for TWO WEEKS and she wanted me to take it??? I would've died or kms if I did. I even started having psychological withdrawal symptoms but thankfully my mom flushed these meds down. I went from having to be in IOP to PHP thanks to her. Dr. Reyes should have serious consciences for her actions. I wouldn't recommend this "doctor" whatsoever or else she'll dismiss and belittle your situation. Just because you don't have all the symptoms of something doesn't mean it's NOT a possibility. In summary she's absolutely careless "practitioner" when it comes to the well being of patients.

Need to work on making this facility a cleaner environment. My kids pediatrician is located in this…read morefacility. I arrived close to 8:00 am for a doctor's appointment and made a stop to the ladies restroom, located in the lobby of the building and it was DISGUSTING!!! The smell of urine on all the toilet seats in the restroom was so strong that I thought I was going to become ill if I stayed in the restroom a second longer. The restroom was so unsanitary, I would have rather leave to use the restroom at a gas station. Since I didn't have the time to leave, I decided I wait to use the restroom in my doctor's office.

I cannot speak more highly of this place. I've seen 3 different providers over 3 appointments and…read moreeach time I'm met with kind, compassionate staff that really take their time with you. I am always able to get in same day - today I booked for an appointment within the hour and it started EXACTLY on time. The providers here are so considerate and I feel really cared for. Best kept secret in town if you find yourself unexpectedly needing to see a doctor.

Excellent care from this Village Medical location. The nursing staff, doctors and physicians…read moreassistants are kind and professional at the same time. We had a visit with Mr Sean Yu, PA. He answered all of our questions and gave thorough feedback. He demonstrated great care and concern. I would recommend him as one of the staff members to see as well as Dr Odei. We like this medical office enough that I'm going to switch PCP for me as well as our child. I don't know what else to say except that booking an urgent care appointment is painless here! You can book online or call them. Highly recommend

Whatever you do, don't go to Village Medical. I'm caring for a 69-year-old man who started going…read morethere because it was so close to home. He didn't look at their reviews. Big Mistake! Every time he needed a new prescription, it became a huge hassle. You need to call 2 to 3 days in advance because doctors won't stop what they are doing to refill your prescriptions. Its only done at the end of the day. God forbid if you forget and call in two days before you need them. I needed a refill on my prescription, so I called in the prescription mid-day on the 9th of January, which was a Friday. I only had enough pills to get me through the 11th, which was a Sunday. Consequently, I called Village Medical to get my meds called in asap. That did not happen! We did not get those pills until Tuesday because we had to call in again on Monday. What a hassle!! I cant enter this complaint until I give at least one star. Consequently, I have given them one star so that you can read my review

Village Medical is as crooked as they come!! If didn't have high blood pressure before you came you…read morecertainly will when you get the bill! The billing department, the practice, they're here for your money! They will not help you with a dispute, they will not adjust a thing. I went in for my well check-up and they charged me for an additional visit, when nothing was done! They charged me for an additional 25-39 minute visit on top of my visit, the doctor was in the room for 11 minutes!! They also charges me for subsequent observation which according to the definition of the code that, I am in her daily care, which is just another lie! Village medical policy states that you will work with people that have a dispute over your inaccurate billing except all that you do is evade your own rules and procedures. Thugs and thieves!! Zero Stars!! "Press #4 if you're an attorney", being sued much?? Medical Upcoding is a Federal Crime according to the FBI, upcoding is a form of health care fraud. Upcoding occurs when providers bills for services at a higher level than what was provided. This can lead to fines and imprisonment. I love to see them serve jail time for their crimes to people of our community!! Be outraged!! I can't wait to see this place go out of business!

Best urgent care experience. Not a bad wait. Staff was professional and knowledgeable. Very clean…read morefacility. Felt safe and cared for by competent medical professionals.

Thank You to the Long Meadows Staff…read more I would like to sincerely thank the staff at Long Meadows -- Antonia Brown, Caitlyn Phan, and Virginia Salao, NP -- for taking such wonderful care of my son after he sustained injuries at work. From the moment we arrived until the moment we left, they were not only professional but also incredibly caring and understanding. Even though it was past closing hours, not once did they show any sign of frustration or rush us. Before we left, NP Salao kindly assured me that if I had any questions or concerns, she would be available at this location -- and I truly appreciated that, as it was clear how worried I was. Ladies, thank you again for taking my son in on such short notice and for being such compassionate representatives of NLUC. Your dedication and kindness mean so much to us.

I was turned away for my annual mammogram because I was a few minutes late. This was the first time…read moreI made an appointment at the Katy location. I usually go to the Memorial City location, but I had to have it done before a certain date. I took half a day off from work and live across town. Traffic was awful and I struggled to get there. I called them to let them know I was going to be late. The person helping me could not find my appt. When I got to the hospital, I was told that they did not receive any notification that I was going be late. I explained the issue and the desk clerk was not helpful. She said she had to check something. She spoke with someone behind a wall and came back to tell me that I had to reschedule. I was livid. She proceeded to tell me when would be a good time for me to reschedule. I just walked out and rescheduled at Memorial City myself. They are really nice there. I will never recommend or ever go to the Katy location. They are unprofessional and have zero grace. Memorial city has always been awesome.