Terrible experience with Clower Orthodontics in Columbus. We drove about 100 miles for consultations for our two children. The orthodontist never personally examined either child, and no treatment plan was ever explained to us. We were not allowed to go back with our minor children, and when one child's insurance authorization was denied, the insurance company told me the X-rays/photos had not been received and the paperwork was incomplete. When I called the office to try to straighten it out, the employee talked over me, became rude, and eventually yelled at me. Shortly afterward, we were told the office would not treat either child. By then, we had already decided we would never return. In my experience, this was a terrible place to deal with, and I would not recommend it. read more