bought a car had a chip in windshield and clip of front bumper was broken made an appointment for…read moremy car to have the chip in windshield fixed and bumper my car was sent to a windshield company I was not told about and the chip that was only supposed to be filled in easily looks worse than before it got fixed

This review was hard because Isaac, my service advisor deserves 5 stars but my overall experience…read moredidn't quite meet that. Isaac was prepared and ready for my appointment. I had an additional concern and he was happy to address it and even add it into my appointment. He was transparent about the additional time it would take and said I may want to find a ride home. This is the part that didn't meet my expectations. Car dealerships have previously provided rides or transportation for their customers and so I wasn't expecting having to find my own. I ended up having to pay for a ride service. I'll know for next time. Isaac stayed in contact with me with additional work they discovered and the timeframe needed. There was even a video sent so I could see the work needed. He did a great job at verifying warranty coverage and helped save me a lot of money! I will continue coming back for the great customer service Isaac provides!

Came to check out if I qualify because of my bad credit & I haven't found another Car Dealership…read morewho does what WestLand did for me & Im impressed!! Mike was my Salesman & he was such a great help, simply amazing , he worked with me & was able to get the Lowest payments possible which is fantastic ! I needed that. Highly Recommend!! Most definitely

I had a mixed experience with Westland Auto in Fresno…read more Back in 2023, they did help me get into a car when my credit wasn't great, which I appreciated. I purchased a 2016 Ford Fusion with about 130k miles for around $14k through their in-house financing. I put $1,000 down and my payments were about $700/month. The interest was definitely high, but that's expected given my credit at the time. The buying process itself was smooth, and their team communicated well whenever I had questions or issues. The downside was the limited inventory--my options were basically that car or a smaller sedan. Fast forward to September 2025, I got into an accident and the car was totaled. I still owed about $6k maybe and since I had GAP insurance through them, I expected the process to be straightforward--but it wasn't. Getting the GAP coverage to kick in was a hassle. There was a lot of back and forth between their office and my insurance, and it took about 1-2 months after my insurance paid their portion for everything to finally get resolved. Looking back, the car was priced higher than what it was actually worth. While they do help people with low credit and offer in-house financing, you end up paying a premium for it. Overall, I appreciate that they gave me an opportunity when I needed it, but if you have other options, I'd recommend exploring them first. I was later able to get a 2018 Honda Accord with only 60k miles for about the same price I had been paying for the older Ford, which really put things into perspective.

Stellar performers, I love the dealership overall, great ambiance, boutique style vides and super…read morefriendly staffs

How about returning calls and text messages? You've had my car for two days. The same issues the…read morelast time l brought my car in there. Hopefully your "technicians" won't scratch it up again. The manager just brushed us off.

I had such a great experience at this dealership from start to finish. The whole process was…read moresmooth, transparent, and way less stressful than I expected when buying a car. The staff was friendly, professional, and really took the time to answer all of my questions without making me feel pressured. A huge shoutout to Mateo, the salesperson who helped me & the manager Sal. Both of them were very attentive & incredibly knowledgeable, patient, and genuinely cared about helping me find the right car instead of just making a sale. I was walked through every step, explained all my options, and made sure I felt comfortable with my decision. If you're thinking about getting a car here, definitely ask for Mateo. He made the whole experience easy and enjoyable, and I'm so happy with my purchase. Highly recommend this dealership!

auto fraud or deceptive trade practices under the Consumer Legal Remedies Act, which could void the…read morewaiver or allow recovery for repairs and damages. I got sold a lemon car from a dealership in Fresno named Auto Dealz of Fresno. They said if i sign my warranty off my interest would drop from 20% to 15% and that the Balboa Bank agreed to this Malpractice, Balboa Denied the claims coming from the dealership they work with. The salesman are great comforting tricksters. I still remember the name of the salesman. Anthony Bustamente. them knowing they sold me a lemon car quickly jumped to getting me to sign my warranty off through this practice! First 20,000 miles i face Transmission and Turbo repair valued at 5,000$ now i have to replace the Catalytic Converter not even within the first 100k miles yet. $2,000 part plus labor! I just swapped the Mass Airflow Sensor $150 and still need's all Oxygen Sensor's to be swapped. $100 something each plus labor. I just had to change the radiator like $300 + labor totaling about $500. Still need's a new Assembly Fan now at $740 part. Car Need's an Engine Control Module Too! Let's not forget the Turbo Solenoid! I went homeless and lost my room because of this lemon car sale from Auto Dealz of Fresno and the car has been leaving me constantly stranded! Had to replace the mother board positive terminal for $200. I'm also thinking the car may have a possible Fuel Pump and Negative Terminal issue. All my debt stem's from this worthless messed up Lemon car sale. I sure would love justice against this malpractice of a dealership! I called countless lawyers for help on this yet get turned away. To Whom It May Concern at Auto Dealz of Fresno, You requested an update on how the Lemon vehicle is running. I am responding in full detail, because the condition of this car has placed me in severe financial and personal hardship. The vehicle, a Chevrolet Malibu 2022 LT 1.5L, is currently not operable. It does not reliably start, does not crank properly, and cannot be driven safely or consistently. Despite multiple repair attempts and part replacements, the issues persist and have compounded over time. Here is a summary of the ongoing problems and repair history: * Repeated no-start / no-crank conditions, even with a new battery installed * Electrical failures, including loss of communication with the Engine Control Module (ECM) and related gateway modules * Starter motor spins when bypassed, but the Bendix does not engage, indicating electrical or control failure rather than a simple starter issue * Persistent battery drain even when the vehicle is off * Replacement of the battery positive terminal fuse block with no resolution * Prior transmission and turbocharger issues within the first 20,000 miles, costing approximately $5,000 * Ongoing warning lights, intermittent dash power, and unstable electrical behavior At this point, diagnostics alone would require towing the vehicle to a dealership or qualified shop. I have been quoted $1,000-$2,000 for towing alone, depending on distance, before any diagnostic or repair work even begins. Additional repairs are estimated to be several thousand dollars, with no guarantee of resolution given the pattern of failures. I am no longer in a financial position to pursue further repairs. Due to the ongoing breakdowns, I have lost employment opportunities, housing stability, and transportation. I am currently homeless, and the vehicle has at times been my only shelter. All of my belongings are inside the car. I have exhausted my savings on repairs, towing, parts, food, and loan payments, and I can no longer sustain this situation. Diagnostics take days, part orders take days and getting to my car may take weeks and i can't afford hotels like that. I have been homeless ever since i bought the car. This vehicle has not been reliable, dependable, or fit for long-term ownership since purchase. It has directly contributed to financial collapse, emotional distress, and loss of stability. I am at the point where continuing to hold this vehicle is no longer possible. Because of these circumstances, I am requesting to surrender the vehicle. This decision is not made lightly, but out of necessity. I cannot afford further towing, diagnostics, repairs, insurance, or payments on a car that has repeatedly failed.

I seen this car and I put a deposit down on the car A…read morecouple hours later they call me and tell me they need a Complete deposit. I told him it would take another week. They had my money they knew I wanted the car and a day later they sold that car. I am having trouble getting my money back from these people. I highly recommend that you be aware of who you're dealing with. And make it to the point where I have to take legal action. I shall add my money back the day they sold that car .

DO NOT COME HERE! I got a car here. I needed a car for college. They sold me a car with some of the…read moremost expensive repairs I had to pay for. They cleared the codes of my car before I purchased it. They tried to give me the car with no bulbs in the headlights, which made it nearly impossible to drive at night, endangering me and the public. Alfredo was incredibly rude when confronted with these issues. I've been stranded in this car almost three times in little over a year of owning it. almost 5000 in repairs alone. YOU WILL HATE COMING HERE. DO NOT COME HERE. This auto sales experience is the worst experience I have ever had, and that friends and family have ever seen, and if I could go back in time, I would tell someone to run so fast in the opposite direction and go to a well-known dealer, you will get so much for your money somewhere else. River Park Automotive Center values profit instead of human life and public safety. I have taken my car so often to mechanics I'm a usual now. DON'T BUY A CAR HERE OR EVEN LOOK. They have CLEARED WARNING LIGHTS ON THE DASH TO TRICK YOU. If i could give it a zero, I would.

I want to start off by saying I have purchased about 5 vehicles in my lifetime and have never dealt…read morewith the friendliness, compassion and consideration I experienced with this dealership. I purchased my vehicle from Nick and had a great worry free experience. Thank you Nick for making the exploration and decision making process easy. In addition to his friendliness, professionalism and support, what I liked about Nick that set him aside from most sales representatives is his willingness to provide data and answers to questions without pressure of a sale. What a convenience to have a dealer like this near me. I will be highly recommending them to my family, friends and clients. I hope you consider them when purchasing your vehicle.

Honest people with quality used cars. If you are looking for a great dealership they are worth the…read moredrive.

I was so impressed with the salesperson Neal Hadn't bought…read morecar for 30 years so didn't know what I was looking for. Neal found the perfect fit For me! And the payment I wanted too!! Neal treats you like family! I will be back Thanks for lunch Neal!! Will update in 3 months!

Don't go here , they make it look good but it's not. Think of Matilda's dad from the movie Matilda…read more They ask for reviews before you leave the shop with the car, but once you leave it's a different story they are fraudulent. GO TO A REAL DEALERSHIP