I have had a storage unit here since I moved 12/2020. I have one of the climate-controlled units. I…read morehave found it to be clean and at a good temp every time I go there. They have carts to use to move items back and forth to your car. Owners very friendly and helpful whenever I have needed anything. Really appreciate a good place to store my stuff.

We're a non-profit, and we rented here for a couple years while our offices were in transition…read more They went through their own transition while we had a unit with them, and it was near seamless. We had a minor issue with their credit card processing, and they fixed it quickly. Their staff are easy to work with as well.

Do not use company. this is just the last damaged item of the three items. they are damaged when…read morethey are my property not in their possession. they are going to tell to contact claims. but claims has no phone number to contact.

Call box claims sent me an email three months ago approving my claim and asking for my address and…read moreI sent it to them and they never sent me my refund of the $216.50 that they promised me I have been emailing them for a total of five months for my refund they are very unprofessional they're very disrespectful to their customers and they are the worst furniture storage company I've ever seen and I would never use them again!!!!! Don't waste your money or time with them!!!

A fantastic move experience. I have a 1 bedroom and a lot of heavy furniture so a move myself or…read morewith a friend is impossible. Shawn, Michael and Zach were a great crew. They even knew how to break down my recliner couch into components so it was easier to get down the stairs. Everything from small moving boxes to my washer/dryer were placed and installed where I wanted them to in the new place and in the same condition they left my old place. Highly recommended.

"Client satisfaction is our primary focus" and "Professional packing services"…read more- straight from their website. Here is our story: Our family had a very disappointing experience with "Community Moving" while relocating my elderly parents closer to us in Lexington, Virginia. What was supposed to be a carefully planned move for two elderly parents instead became a stressful and chaotic experience that left us dealing with damaged belongings and days of additional work to sort through improperly packed boxes. We chose this company not only because it is owned by veterans, but because of the company's mission and values. These meant a great deal to my family. This was not a typical move. My dad is retired military and this is their 17th and final move. My parents are now both in their 80s, and the relocation was meant to bring them into a safer home where we could help care for them. Because of that, we spent a great deal of time speaking with the company beforehand about the size of the move and the need for careful handling of antiques, heirlooms, and fragile items. We also provided photos and videos of the home so the estimate could be as accurate as possible. Despite those preparations, the move itself was far more chaotic than we expected. The truck plan changed shortly before the move, and later, additional trucks and packing materials had to be acquired by the company. Packing did not match what we had discussed ahead of time. Some fragile items and antiques were packed in ways that caused damage, and several pieces of furniture and household items arrived broken, stress fractured and in poor condition. The labeling of boxes was also inconsistent, which made unpacking extremely difficult. Many boxes contained mixed items from different rooms or had little description of the room or contents, which meant nearly every box had to be opened and sorted before anything could be put away. Because of the condition of the packing and delivery, we had to spend several additional days reorganizing the house with the help of friends and family. This was particularly challenging given my parents' age and health, and it added significant stress during what was already an emotional transition. We did communicate our concerns to management and provided documentation, photos and videos of the issues we discovered during unpacking. While conversations took place, the outcome did not fully resolve the situation for our family. This review reflects our family's direct experience with this move and the condition of items as they were unpacked. Moving elderly parents and transporting a lifetime of belongings requires careful planning, clear communication, and attention to detail. Based on our experience, I would strongly recommend that anyone planning a large or complex move ask very detailed questions about packing methods, labeling procedures, and truck capacity before choosing a moving company. We did, but "Community Moving" fell short of our expectation. At present time, we are waiting on some resolutions with the company. We will be happy to update the review once this has been accomplished.

Fast, friendly service. great location and price for the unit size. Would highly recommended!read more

My son was moving back for the summer, and I needed a storage unit asap. I had never rented one…read morebefore, so I did not know what size we needed. The friendly and professional manager at Mansfield Self Storage asked me what I would be storing and got us the perfect sized unit. Not only did they not try and up-sell me butthey gave me a $10 per month discount for inquiring online. :) A+++

I needed a last-minute local move in Dallas, and Element Moving & Storage came through big time…read more From the first call, their office staff was friendly and responsive, and they were able to get me on the schedule the next day. The movers showed up on time, worked fast, and took great care wrapping and protecting my furniture. They moved me from dallas to north dallas in just a few hours with zero damage and no stress. If you need reliable, professional movers in Dallas for a same-day or short-notice move, I can't recommend Element Moving & Storage enough. Fair prices, great service, and a crew that knows what they're doing.

They did not provide tje quote that we requested and were much more expensive then the other movers…read morewe called.

Less than zero stars! Horrible! What started as a good experience turned out to be the worst moving…read morecompany I've ever used! There are plenty of other moving companies to choose from... DO NOT HIRE THIS COMPANY! I had them move my 1 bedroom apartment contents from an apartment to storage & then storage to a new apartment. I thought they were a bit overpriced but the movers were hard workers & it was worth the extra fees etc. The 2nd move is when they broke a bunch of furniture, busted a drawer to a chest, broke trim off a brand new (expensive) bed, broke a glass shelf and more. They became extremely difficult to deal with as soon as they knew the movers damaged my belongings. It's been almost 2 months of back & forth only for them to offer me $41! They have been combative, rude, insulting and disrespectful. I could go on but I won't... spread the word to never use this company!

I had such a wonderful experience with Rish Elite Moving! The communication from the staff was…read moreexcellent. And my movers were the best I've ever had! They were so professional and got the job done quickly. I highly recommend this company for all your moving needs!

This was my first time using a storage unit. Jill really helped me and was very helpful and polite…read more Explained everything to me and how it works. She was a wonderful and has excellent customer service care! I will be referring others.

The Westmoreland Public Storage is Great!! Even though I moved to Irving, my storage is in Dallas,…read moreand I am very pleased. The Customer Service from Juan is 5 Star. On my move date, my movers accidentally brought things to Irving that should have gone in storage. We took my things back to the storage, and my key broke in the lock. I was very tired from a long day of moving. Juan made the situation all good!! I knocked on the door for the property manager. Juan came to the door, I explained what happened and he did not hesitate in helping. The movers tried to remove the key, and were unsuccessful. Juan came to my storage and got on his knees, while pushing the key from the back to free it from the lock. It did not happen, so I had to return some items to the garage, where I moved from. Juan stayed and tried to free the key, but could not. He called me later in the evening to let me know he could not get the key removed, but he will notify his manager. The next call was Juan telling me a new lock was placed on my storage door, after they had to cut the original lock. I really appreciate how Juan handled my situation. He called and kept me informed, through everything, until the lock was replaced and I received new keys. Thank You Juan for Excellence in Customer Service!! - Gayla S Irving Texas

I had a really good experience renting a storage unit here. The whole process was easy and didn't…read moretake long, and the property was always clean and well kept. My unit was clean when I moved in, and I felt like the area was secure and well lit, which made me feel comfortable going there even later in the day. Customer service was very helpful and friendly. There was one time I was late on my payment and they were really understanding and worked with me, which I really appreciated. They also made my move-out process very easy and smooth with no issues. Overall, this was a stress-free experience and I would definitely recommend this storage facility to anyone needing extra storage space.