I have recently had a great experience working with Roxie and getting a quartz countertop in my…read morebathroom. The whole process went smoothly from the quartz selection to measurement to installation, removal of the old countertop and cleanup. I checked other providers and the price was the best value at Granite Works. Two sets of family members, who do many DIY projects, buy their countertops here. Everyone I worked with was as helpful, competent, and pleasant.

*Avoid this business* I'm saying this to help you avoid the…read moreissues, stress and poor workmanship done on our counters. Issues include: messing up the counters during cutting three times and telling us to pick a new countertop or get a refund. Poor install job. Poor cutout for the sink install. Dust and material left at the job site. Very poor caulking job. One big issue I had was the backsplash. At first we said we wanted one but changed our minds and told them. We even emailed them and told them we didn't want one. When they measured for the countertops, they told me the contractor said we wanted the backsplash. NOT true at all! The contractor is my brother and he said the only thing he said to them was "hi". Seems as if they are trying to sell you more but do less work. Fingers are crossed nothing happens to the counters, because I would hate to deal with Granite Works again.

My husband found a drip after the heavy rain last week. I called Maple Lake Builders. Christine…read morewas extremely helpful and sent out a worker the next afternoon. Jesse, their worker, came out, assessed the issue. Took pictures and showed me. He said I would be receiving a call with a quote for the repair. Christine called me that same day with a quote. Jesse came back the following day and repaired the issue. Nice people to deal with, great price for repair. Quick response for the call and repair.

We recently had a back poach tear down/rebuild increasing from 5.5'X45' to 12'X45' done by Maple…read moreLake Builders. The craftsmanship was outstanding. Work was started when they said it would start and the job was completed when stated. Cost estimate was accurate with no late add ons. Clean up was excellent with no left over trash or debris. We have a couple of pending projects we are planning and definitely will consider Maple Lake Builders when the time comes.

Even though we told them we are working on fixing a small section of our kitchen floor they treated…read moreus as if our project was really important. The gentleman helping us pulled out samples and helped us talk through our plan. He stayed with us for as long as we need and didn't get distracted by other customers that are going to make them more money. They had plenty of customer care representatives on the floor so no one was overlooked.

They are very helpful and they have a nice selection of flooring. And at great pricing.read more

Mike and Matt did an amazing job laying the tile on our basement floor, they were very careful and…read moreI couldn't be happier. Alissa helped us select the the tile, grout and trim she was extremely helpful throughout the whole process.

This is a fair review of our experience which was not a good one for us. We choose Battle Creek…read moreTile because we wanted to support small businesses. When we first went to BCT in May 2021 to shop for new carpet we met John and he was very nice and very helpful. We were looking to carpet a very small living area, hallway and staircase. We brought samples home and decided on a Milliken Nylon carpet. We set up the measure and they came the following week. We waited a few days for the quote and when we didn't hear anything back from Robin, my husband reached out to her so we could get the quote and get things rolling. When we received it VIA email my husband had to request a break down of material , labor etc. because Robin didn't offer one. We never saw a diagram and I didn't know we should have been shown one. She only sent the cost. When we got a breakdown, we placed an order for a 13ft carpet and a bound edge for the staircase carpet and set up the install for July 12th. July 12th..JT was our installer. JT arrived at 8am with helpers to help unload the carpet from the work van, the helpers left, leaving JT . Our carpet was brought into our home in sections, which I thought was odd because we ordered in a 13 ft roll. They are the professionals so I trusted they knew what they are doing. We ordered the edge for the staircase carpet to be bound. It was not. A phone call to Robin and there were no apologizes, only excuses. She said it was bad communication between us. The bound edge is on our invoice and suppose to be ordered that way. Robin screwed up. So the staircase carpet was delayed. No apologies. July 13.. JT came in the morning to finish up the install. When he left I noticed a seam in the middle of our hallway and a second seam directly down from the first one in our main hallway. I was livid. This is a very high traffic area in our home. It was very visible and there was absolutely NO reason to have ANY seams there. The carpet that transitioned into our kitchen to hard wood flooring we requested to have rolled and it was lumpy and the edging was so uneven it looked horrible. There was a hole in the corner of the carpet going up our staircase where it looked like JT cut it short so he tried to hide it by tucking the carpet into the hole. The carpet was loose in areas and the cuts were uneven in locations by our heaters and by the walls. I called Battle Creek Tile immediately and asked to speak with Robin. She was on vacation. I spoke with another gal in the office and explained the awful install and how upset we were. We spent almost 4 grand on this carpet! She was going to leave Robin a message. That was not acceptable. I took video and sent Robin a ton of pictures. I called and asked to speak to John (owner) because I was so upset. John pulled our file. A few minutes later Robin called me. She was sending someone to our home the next day to asses the problem. Again no apologies. July 14th..Adrian came to asses along with JT. I pointed out all the flaws. I expected Adrian to come take a look and agree that the whole carpet needed to be replaced. She said I would have to take that up with Robin or John she was only here to fix the seams or any other problems. I was on the phone with Robin at that moment while Arian and JT were here. Robin tried telling me there was nothing wrong with the carpet and it could be repaired. I told her you can't move seams and I didn't want seams in our main traffic area of our home!!! Robin was very argumentative and tried talking over me. She finally agreed and said she would get the replacement ordered. Again, no apologies July 29th..I received email from Robin that our next install for the replacement was scheduled for "August 31st". August 12th..I received email from Robin that Milliken pushed production to August 20th.. August 23rd..Email from Robin w/attachment. Carpet was delayed per Milliken. Sept 31st. Adrian and Scott installed replacement and we are happy. I will give them credit for replacing the carpet and say Arian did an amazing job with the second install.

This is the second time we used them for carpet, the first was our stairs going up to the second…read morefloor and the entire second floor and the second the stairs going down to the basement and a good portion of the basement. They are great to work with, very kind and their installers were great both times. Would recommend to anyone looking for carpet.

I submitted a one sentence question via their website, complete with all my contact information…read more They did not offer me the courtesy of a response. A business that can't handle the smallest of details, can not be entrusted with larger tasks. Needless to say, I will not be pursuing any further business with them. Other area dealers offer a superior customer experience.

We have used Scholten 5 times for kitchen and bath projects since 1988. The most recent was in…read moreJanuary/February 2015 for a Master Bathroom and Kitchen Update. They also replaced the tile and countertops in two other bathrooms in the house. We have been very happy with Dan Scholten and the design service he has provided. His tile person, Pete, was excellent as well. We set out to update our Master Bathroom with a space we can age into, and expand our countertop space. Now that the project is complete, we very pleased with the results.

Remodel project during a pandemic may not be a good idea. Glitches with finding contractors,…read moreproduct delivery, and just working through stuff. Scholtens didn't have contractors available so just ordered stuff. Last time I redid a bathroom went much smoother. Apparently I would have received better support had I been able to use their contractors. Doesn't explain order mix ups and not getting proper installation accessories. Will hold off redoing second bathroom. But it looks nice, just wish it had run smoother all around.

The owner Collin is very methodical with his approach to the job. It wasn't rushed and sloppy like…read moreother companies have a reputation for in doing business. He continues stopped by to review the work his employees were doing and had them return if some part of the job was not done correctly or didn't look right in appearance. I recommend he and his employees for those homes that are custom built. That is where his talent really come through.

Wow!!! Such amazing customer service. Collin is going to have a 3D scan my house and get video with…read morehis drone so he can give us an interactive quote for both our gutters and roof. I have never had this level if customer service. Very excited to use him soon.

This is such a unique and beautiful store. Tons of local and American made decor and indoor and…read moreoutdoor furniture. I absolutely love my new sectional from Lee. Such high quality and the perfect color because I was able to choose from hundreds of fabrics. This store is a must see, and these days it's even more important to support local businesses!

First time at the store. It's just lovely with lots of great things to decorate your lake home or…read morenon lake home!