1. Clock World

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    San Francisco, CA

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    Clock World

    4.7 (204 reviews)
    Closed • 2:00 pm - 6:00 PM

    Services - Clock World

    Watch cleaning

    Watch part repair

    Clock World Photos

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    Reviews With Photos

    Sahar N.

    Raymond is absolutely the best! Look no further. He has the most unique selection of watches, bands, clocks, grandfather clocks, etc. I came in for a simple battery change on one of my designer watches and he had me in and out in less than a few minutes! You can tell he's very passionate about his job and takes fantastic care of his customers. Bringing all my watches to Raymond from now on!

    It's alive!!
    Mark R.

    10 stars!! Raymond is always here for my watch needs. New battery for my Tag. Thank you again Raymond..

    Cartier wrist watch now broken ...
    Jake G.

    I had been taking my Cartier watch to Clock World for over fifteen years . I took it to the owner eight months ago, as my watch was losing five minutes a week, approx a minute a day. The owner knows the watch after all these years. He said " You need to wind it more " I know my watch, and how to wind it after all these years. When Raymond - I think that's his name - took the watch from me he looked at it, and the time was 4:05. He proceeded to wind it very very tight. I asked him at the time why he was winding it so much. he said it needs to be wound more. He did not charge me as all he did was wind the watch. however when I got home the time was still 4:05. I tried to see if it was indeed wound. It was wound so tight you couldn't even wind it at all. It's been eight months, and it stuck at 4:05. Ive been back to store ten times, no one there. I've left five voice messages,on phone , now his box is full. this watch is expensive, and is now broken. I took it to Cartier, they couldn't believe how tightly it was wound. He Raymond wound it so tight the mainspring may be broken. I'm angry . I've had this watch for thirty some years, and it's always worked great. I always took it to Clock World for cleaning, and crystal cleaning. He is nowhere to be found. I used to like him, but he destroyed my watch .

    The time.
    Cathy L.

    Can't fix our clock! Asked for money back and he does not want to do it even though Ray's work has a two year guarantee. Ray came over a total of 5 times. Never could fix it. Our Howard Miller is either fast or slow. When Ray came over to take it to repair it, he said he could get it to stay on time. He brought it back, cleaned up the lose plastic around the wood and supposedly fixed the time. Before Ray touched our clock it was 4 minutes slow. Now it's 9 minutes to 14 minutes slow. After his 5th visit because we asked for some of our money back, Ray told me how to turn the pendulum wheel one time a day to speed up or slow down. It does not work, either way. I don't know what he did, but he did not fix it and $500 was way too much for a bad repair job. If you guarantee your work and you don't fix the item, and you don't return a partial refund, then I think your business is unethical.

    Max C.

    Awesome experience taking my 3 watches in. Had some issues with my current stainless band and he not only fixed it but had to do a little custom grinding or cutting to get it flush again. Looks brand new! Happy to take my watches here every time. A+ job, effort, and price :)

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    4 years ago

    Although the proprietor was very friendly, and I felt positive about my visit there, the battery lasted fewer than 6 months.

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    Page 2 of 6

    Clock World Reviews in Other Languages

    Ask the Community - Clock World

    Hi, I got a call saying my watch was ready 2 weeks ago, and since then I've stopped by the store a few times during the posted hours and it was closed. Ive called at least 2-3 times a day and have gotten no answer. How can I reach you to pick it up?

    Hi Isabel, I experienced the same just this month. But I brought my watch for repair mid February 2024. I was promised 2 weeks, but now a month later still no communication and found a sign on the door "Temporarily Closed".… 

    Are they still open I cannot reach them by phone?

    I think he's back open. He called me today (8/2/24) and said my clock has been repaired, and that he was open from 2pm to 6pm. I will pick it up on Monday--

    Don’t See Your Question? Ask Away!

    Review Highlights - Clock World

    “I believe Raymond at Clock World is the only authorized Howard Miller repair business in San Francisco.”

    Mentioned in 67 reviews

    Read more highlights

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    MAK & CO - Jagged carved foam and gaps

    MAK & CO

    (84 reviews)

    Financial District, Union Square

    It was my first time visiting Mak & Co, went inside and brought my tabis to the front. The worker…read moreinspected it and said it would be done within 30 minutes. It was very fast and surprisingly cheap ($45). I had a nice interaction and the worker was very friendly. Would definitely recommend getting any shoe/boots cobbled here. I'll definitely be coming back here :)

    I came here early on a Saturday after checking out a few shoe sole repair locations on Yelp. Mak…read morehad great reviews, so I decided to come early and get a quote since they were open on Saturday. I needed to get my boots' soles replaced and was thinking about completely swapping the soles too. Mak provided me a reasonable quote for the rebuild and was also very knowledgeable in the shoe care tips he shared with me. He said he would complete an entire rebuild of both leather boots' soles within the day, and I was able to come before closing time to pick them up. I accepted and left my boots and contact information. Separately from my experience with the shoe repair, a couple came in after me to do a watch repair as I was leaving. Within seconds, Mak was able to identify the problem and said it'd take 10 minutes to fix. Talk about someone who knows their craft very well! He sent a text less than 2.5 hours later letting me know they was ready for pickup. I came before the store closed to pick them up. The boots' soles were revitalized, I put them on and walked around the store with them. I was very happy. Mak is awesome, gets your shoe repair done quickly with reasonable prices, and I will absolutely going to Mak for any shoe repairs I may have in the future!

    Geneva Watch Repair - Dented dial on an irreplaceable 1960s seiko gmt world timer.

    Geneva Watch Repair

    (205 reviews)

    Union Square, Financial District

    I highly recommend Geneva Watch Repair. About six months ago, I brought in an automatic Seiko for…read moreservicing. They did a good job, and the watch had been keeping very good time after I picked it up. Then ... after a few months, one of the hour markers on the dial came loose and was floating around between the dial and the crystal, sometimes stopping the movement. It had to be fixed, and I hated the thought of shelling out more money. However, when I brought it in, the good folks at Geneva Watch Repair told me that because the watch had recently been serviced and because I was a new customer, they would repair the watch for free. It was done within a week. I was very pleased. It's now been a few weeks, and the watch is still keeping time and the marker repair has held. Long story short, I will be a repeat customer. Moreover, the experience prompted me to write this Yelp review--my first!

    These guys are great. They service very high-end, expensive watches, but they are not at all snobs…read moreabout working on less expensive ones. I have two watches that stopped working--one about 25 years old, the other about 40 years old. I probably paid about $50-$100 each for them, but they have a lot of sentimental value. I had to get the movements replaced on both. It wasn't cheap (one had to be special ordered and cost 4X what I originally paid for the watch), but they are as good as new now. They have gained a lifelong customer.

    La Bijouterie - Bands, bands, bands!

    La Bijouterie

    (337 reviews)

    $$

    Financial District

    Set the owner is beyond knowledgeable, a great listener and immediately gives his customers…read moreoptions, pros and cons, and will design your dream setting for any jewelry choice until he gets it right for you. He's also connected in the business, resourceful and transparent for all of the above! Thank you Set!!!

    My fiancé and I started our engagement ring search in SF's Diamond District, along with some of the…read moremore well-known places, and felt discouraged pretty quickly. Everything felt rushed, impersonal, and mass-produced. After doing a lot of research, we found La Bijouterie. From our very first appointment, the experience felt personal and relaxed. We came back multiple times, asked Set (the owner) countless questions, and he happily walked us through the entire diamond process so we felt truly informed. We also went back and forth over email, more times than I can count, to get every detail just right. I was initially a little hesitant because I wanted a fairly classic three-stone ring, and La Bijouterie specializes in custom work, but I had very specific preferences around proportions, and we wanted an experience that felt enjoyable and genuinely customer-focused. La Bijouterie was exactly what we were looking for, with reasonable pricing that kept us within our desired budget. We couldn't be happier with both the ring and the experience, and we now recommend La Bijouterie to all of our friends who are starting their ring search. Thank you, Set and team!

    Clock World - watch_repair - Updated October 2026

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