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    Clock World

    4.7 (203 reviews)
    Closed Closed

    Services - Clock World

    Watch cleaning

    Watch part repair

    Watch part replacement

    1 More Service

    Watch seal testing

    Clock World Photos

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    Reviews With Photos

    Sahar N.

    Raymond is absolutely the best! Look no further. He has the most unique selection of watches, bands, clocks, grandfather clocks, etc. I came in for a simple battery change on one of my designer watches and he had me in and out in less than a few minutes! You can tell he's very passionate about his job and takes fantastic care of his customers. Bringing all my watches to Raymond from now on!

    It's alive!!
    Mark R.

    10 stars!! Raymond is always here for my watch needs. New battery for my Tag. Thank you again Raymond..

    Cartier wrist watch now broken ...
    Jake G.

    I had been taking my Cartier watch to Clock World for over fifteen years . I took it to the owner eight months ago, as my watch was losing five minutes a week, approx a minute a day. The owner knows the watch after all these years. He said " You need to wind it more " I know my watch, and how to wind it after all these years. When Raymond - I think that's his name - took the watch from me he looked at it, and the time was 4:05. He proceeded to wind it very very tight. I asked him at the time why he was winding it so much. he said it needs to be wound more. He did not charge me as all he did was wind the watch. however when I got home the time was still 4:05. I tried to see if it was indeed wound. It was wound so tight you couldn't even wind it at all. It's been eight months, and it stuck at 4:05. Ive been back to store ten times, no one there. I've left five voice messages,on phone , now his box is full. this watch is expensive, and is now broken. I took it to Cartier, they couldn't believe how tightly it was wound. He Raymond wound it so tight the mainspring may be broken. I'm angry . I've had this watch for thirty some years, and it's always worked great. I always took it to Clock World for cleaning, and crystal cleaning. He is nowhere to be found. I used to like him, but he destroyed my watch .

    The time.
    Cathy L.

    Can't fix our clock! Asked for money back and he does not want to do it even though Ray's work has a two year guarantee. Ray came over a total of 5 times. Never could fix it. Our Howard Miller is either fast or slow. When Ray came over to take it to repair it, he said he could get it to stay on time. He brought it back, cleaned up the lose plastic around the wood and supposedly fixed the time. Before Ray touched our clock it was 4 minutes slow. Now it's 9 minutes to 14 minutes slow. After his 5th visit because we asked for some of our money back, Ray told me how to turn the pendulum wheel one time a day to speed up or slow down. It does not work, either way. I don't know what he did, but he did not fix it and $500 was way too much for a bad repair job. If you guarantee your work and you don't fix the item, and you don't return a partial refund, then I think your business is unethical.

    Max C.

    Awesome experience taking my 3 watches in. Had some issues with my current stainless band and he not only fixed it but had to do a little custom grinding or cutting to get it flush again. Looks brand new! Happy to take my watches here every time. A+ job, effort, and price :)

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    4 months ago

    went here to get some links removed from my watch. very helpful, friendly, fast and good price! Lot of cool clocks as well!

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    5 years ago

    Very nice family run business. He won't nickle and dime you for quick repairs. Genuine clock passion and great service.

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    4 years ago

    Had an old digital watch that needed a simple battery install. Took care of it quickly while I waited.

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    Page 1 of 6

    Clock World Reviews in Other Languages

    Ask the Community - Clock World

    Hi, I got a call saying my watch was ready 2 weeks ago, and since then I've stopped by the store a few times during the posted hours and it was closed. Ive called at least 2-3 times a day and have gotten no answer. How can I reach you to pick it up?

    Hi Isabel, I experienced the same just this month. But I brought my watch for repair mid February 2024. I was promised 2 weeks, but now a month later still no communication and found a sign on the door "Temporarily Closed".… Read more

    Are they still open I cannot reach them by phone?

    I think he's back open. He called me today (8/2/24) and said my clock has been repaired, and that he was open from 2pm to 6pm. I will pick it up on Monday--

    Don’t See Your Question? Ask Away!

    Review Highlights - Clock World

    Without being asked, Raymond cut a little "prosthetic" for them and painted it to match.

    Mentioned in 67 reviews

    Read more highlights

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    Shine Little Diamond - Cinco Cielos.

    Shine Little Diamond

    (102 reviews)

    $

    Bernal Heights

    I was able to make an appointment at Shiny Little Diamond online for the same day to have my very…read moreloose engagement ring resized. I was super worried about losing it because it was so loose and they measured my finger and adjusted my ring within hours!! I dropped the ring off at 1.30pm and had it back by 5pm the same day and now it fits like a glove. Service was super friendly and quick and they sent me a quote via text before doing the work! The icing on the cake was they cleaned the ring too so not only does it fit perfectly now it's also as sparkly as it was the day I got it. Really really happy and will definitely go to them in the future. Thank you!

    Excellent service~ Great communication, quick in response…read moretimes, friendly, knowledgeable, and professional. There were 2 loose trillion cut tanzanites that needed to be made into earrings. It needed to be classic, secure, and understated. There's a factory onsite. Timelines vary based on high and low seasons. There is a willingness to work within customer's needs. Pro-tip: -Make an appointment -Allot extra time to find street parking -I visited during a weekday before lunch and after commute times. Pro-tip: -Appointments are a must -street parking only (I have gone mid-week and usually between 1-3pm: no issues) -Edwin is a small business owner and makes all his creations by hand. Please, give him ample time to deliver your one of a kind creation; especially, before holidays such as Christmas, Valentine's Day, and Mother's Day.

    MAK & CO - Jagged carved foam and gaps

    MAK & CO

    (76 reviews)

    Financial District, Union Square

    I messaged this shop on Yelp first and got a prompt response, which made me decide to stop by…read more I came in around 3:00 PM on a Thursday for shoe resoling. After being quoted $90-$120 elsewhere, I was pleasantly surprised to learn his pricing is $35-$50 per pair, depending on whether the bottom heel also needs to be soled. I ended up bringing in three pairs of shoes (two with top heels done, one with both top and bottom heel soled). He told me to come back in 1.5-2 hours, and when I returned around 4:30 PM, all three pairs were ready. The work looked clean, professional, and well finished--I was really impressed. I also had him replace a watch battery. When I got home later that day and realized it still wasn't working, I messaged him right away. He responded the next day, asked me to come back in, and fixed it within minutes--he even offered a refund if it couldn't be resolved. Fair pricing, fast turnaround, quality work, and honest service. I'll definitely be back and highly recommend this place.

    I recently came back from a European vacation and needed repair on my very nice Coach bag. Midway…read morethrough my trip, the anchor stitching that secured the leather bound ends of my bag where my strap would be used and connected to starting to come unraveled. Since this is a hefty luxury bag, going to my clothing alteration shop wouldn't work as I was recommended to go to a cobbler as they would have the machines necessary to fix a bag. Fortunately, for me when I got back home, I found MAK & CO which came highly recommended and was near to where I lived. I contacted MAK via the online quote portal on yelp. He immediately responded with his number and said to text him directly with some of the images of the bag damage. I contacted him and sent him the photos of the damage and he quoted me $20 per end and said he could take care of it pretty fast. I took the bag in on New Year's Eve and MAK took a quick look at it and said he could get it done in two hours. I was completely surprised and I reminded him he didn't have to get it to me that fast. He said it wouldn't be a problem. Not only was he able to turn around the bag within a few hours he said the total repair would be only $20 for both ends and not $20 per end. This was half the amount which I was expecting to pay. Totally happy with what he said I left and came back maybe about five hours later near to when he was about to close. He gathered the bag and showed me his repair which he did very securely and tight. I have no doubt that this repair will last hopefully forever. The total amount was only $20 as he said, and I walked away very happy and appreciative. MAK & CO was very professional, quick with the turnaround and very affordable. I for one will definitely be back as I have many shoes that I have been waiting to get repaired. He definitely is an artisan.

    Geneva Watch Repair - Dented dial on an irreplaceable 1960s seiko gmt world timer.

    Geneva Watch Repair

    (203 reviews)

    Union Square, Financial District

    It's unfortunate and disappointing that I have to write this. I first brought a vintage Rolex to…read moreGeneva Watch Repair in 2017 and had a fantastic experience. Almost ten years later, the level of service is nowhere near the same. I recently took my uncle's 1960s vintage Seiko GMT in for a full overhaul. The repair was estimated to take a few months, which was completely fine. When the watch was finally ready, I picked it up, paid in full, and even tipped for the service. Once I got home, I immediately noticed the dial had been dented on both sides--damage consistent with improper hand removal. This is a satin-finished metal dial that is irreplaceable. Geneva Watch Repair damaged it and never said a word, clearly hoping I wouldn't notice. But I did. I have high-quality macro photos of the watch before drop-off, and now the piece is permanently harmed. I reached out multiple times via email and phone to resolve the issue, and never received a single response. I gave them more than enough time. Fortunately, I paid with American Express and was able to file a chargeback. I provided photos and video evidence and won the dispute. Shame on you, Geneva Watch Repair. I'll take every opportunity to warn fellow watch collectors. I will never return--and I'm grateful I didn't trust you with my Daytona, which surely would've met the same fate.

    Very honest guy! Two pins were missing on the watch and he was able to put his own pins. Amazing…read morejob! Price was very reasonable. Highly recommend to my friends and family!

    Clock World - watch_repair - Updated May 2026

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