Love this shop! Repaired my antique wall clock…read more Good work and decent price. So happy to have it back up on the wall working!

I wouldn't trust anyone else to care for my antique key wind clocks. He is extremely…read moreknowledgeable, very fair prices and does excellent work.. from cleaning to repair work.

Nov 7, 2024: We have a long case clock, circa 1910-20. The main cannister gear/spring snapped…read moreduring winding. Because he's somewhat local, I called Murray at National Clock Repair. He told me to bring it in. He looked it over and confirmed what I already knew. Murray then went into this long and protracted explanation of how he went to school to learn clock repair, how many years that he's been doing it, and how he makes all his repairs look new again. His presentation was smooth and rehearsed. He finished by showing me some of his work. He gave me a 30,000 ft view of what he would have have to do to repair and restore our clock. Not knowing jack about clocks, I was naturally somewhat impressed. After contemplating my situation, I then asked the million dollar question, how much? Straight faced Murray said without hesitation, $5,000. My OMG reaction didn't phase him. I said we only paid £400 for the clock in the UK and your repair cost is simply cost prohibitive. Disheartened, I gathered up my clock movement and pendulum and boxed it up and headed for the door. Murray said, "Do you have your phone, and could you leave me a review? I said, "But you didn't do anything for me." He said, " You can just say you came in and you looked around and liked my shop." Now I'm beginning to get a little suspicious of his motive. He then said, "Take out your phone and I'll show you where to go." Reluctantly I did. Murray then literally tried to tell me exactly what to write, reaching for my phone, and to give him 5 Stars. He himself then tried tapping on my phone while still in my hands. I pulled my phone back and put it away and said I was quite capable of writing a review. I was getting a little irritated by his pushiness.The more I thought about his coercive tactic, the more I thought how wrong this was. Fast forward a couple of weeks. With a little more research, I found another clock repair guy in Piscataway NJ. Clock in a box, we made the drive. Taking over an hour, he too explained in detail his experience and showed me examples of his work. He examined our clock and found some hidden issues Murray failed to notice. He even gave me a detailed written estimate, complete with a repair timeline and cost ceiling: 1 month turn time and $700. This experience in Piscataway NJ prompted my review about Murray at National Clock Repair. Read ALL of Murray's reviews, not just the 5 star ones. There's a reason for them. If I could leave ZERO STARS I would. I can't wait for a response. ********************************* I received your response on Google saying my extensive and detailed review was "SPAM". Here's a grain of salt to accompany my initial review: I had deliberated for a couple of weeks and thought about it long and hard if I really wanted to expend my time and energy to write a review. So I ask, why would I go to such great length in explaining my experience with your business? Because customers need to be made aware of the experiences of others, good or bad. Attached is the screenshot from my phone with the date and times I called your business. The first call was to your answering machine, no call pick up. The second call was when we finally spoke. The third call was because I missed your business location and needed better directions. If you like, I can also provide my Google timeline on November 7, 2024 showing that my phone location was at your business. Consider your further responses carefully. I really don't think you want to persist by calling me a liar.

I had a clock from my father who is no longer with us. I called Murray at National Clock Repair and…read morehe was so kind he waited after hours to look at my clock. This shop is awesome! This is the best place for excellent customer service and quality repair work by a master. Donna Shallcross

It was pleasure to work with Peter. Knowledgable, passionate and competent. 5 stars. My 1810 tall…read morecase clock is running again!

I took 2 mantle clocks in for repair. He examined them at no cost. They both were over 30 years old…read moreand he said they merely needed cleaning. He cleaned them for a reasonable price and they are both working great

Clock in time is one of the best services I've ever had in my home. The passion and expertise he…read moreused on my antique clocks was amazing. Please do not hesitate to have him in your home respectable reliable, amazing and reasonable. I had never met him before the time of service. Excellent excellent excellent excellent don't hesitate to choose clocks in time.

Bob was very knowledgeable about clocks. Repaired our 50 year old Grandmother that is still keeping…read moreperfect time.

We are honored to announce that Douglas Jewelers is entering a new chapter under new ownership!…read more For decades, Douglas Jewelers has been a trusted part of the Doylestown community, helping customers celebrate life's most meaningful moments with fine jewelry, expert service, and lasting relationships. We are committed to preserving that legacy while bringing fresh energy, new collections, and an exceptional customer experience to the store. We look forward to meeting you!

Went in to look at watches. There were 3-4 people in the store and zero customers, yet not a single…read moreperson bothered to acknowledge us. While browsing, I noticed the prices were almost double the actual market value. Within a minute, someone else walked in and the owner immediately rushed over to greet them, while continuing to completely ignore us, as if we didn't exist. Even as we walked out, no acknowledgment, no courtesy, nothing. He just kept chatting with his friends. Clearly, the owner is very selective about who he wants to do business with and it's not about customer service.

I visited Precision Watches looking for a pre-owned piece after spotting a Breitling Navitimer on…read moretheir website--which is impressive in its own right. Upon entering, I was greeted by Maddy, who ended up being my personal guide throughout the entire visit. Given that they're an authorized dealer for heavy hitters like Rolex, Tudor, and Omega, it makes total sense they maintain a secure, high-touch environment rather than letting visitors wander freely. Maddy took me up to the second floor where their pre-owned selection is housed. Wow, what a setup! Having around 100 pre-owned watches under glass was a pleasant surprise; most authorized dealers keep only a handful on-site and store the rest off-premises. Maddy was exceptionally patient as we pulled several pieces to try on. When none ended up being quite the right fit, she brought me back to the main showroom to explore new pieces from Tudor and Omega (since Precision isn't a Breitling dealer). The facility itself is gorgeous. The entrance features a double-glass secure vestibule with a buzz-in system. The main showroom is impeccably laid out with distinct brand spaces, and the floor-to-ceiling windows flood the entire space with natural light. Even though it sits right on busy Route 309 in Lower Gwynedd, the acoustics inside make it dead silent--you don't hear a sound from traffic. The only reason for the 4-star rating instead of 5 is the complete lack of post-visit follow-up. I left my name, phone number, and email expecting at least a quick note or periodic check-in. Instead, it's been total crickets over the last few weeks. With such a high level of concierge service in the showroom, a brief follow-up text acknowledging the visit or keeping me in mind for future inventory would have made the experience seamless.

the watch I bought used runs 10 minutes late and it's an Omega ladymatic. It was not cheap so I…read morecan't figure out why it does not run on time and the lapse is big. It's far from me but I have to go there and have them fix it which will be a disaster, perhaps it will be late 30 minutes with a new fix.

I was looking for a handkerchief for a sweet friend . I…read morewas delighted to see all the new ... and old offerings this season. So many wonderful treasures once owned by folks in bucks county. The folks that work here are so kind , friendly and helpful. I love this place!!

I recently had my first purchase experience at this antique store. I am impressed by their…read moreservices, especially the owner James. They really care about their customers and business and I will come back again.

I now use DGE for all my local gold sales. They are honest and fair. Gold, Silver and…read moreparts/broken jewelry.

Great service -- willing to help and knowledgeable ! Greg…read moreand his team were great to work with