Stopped at Carroll's today to get my wife some earrings and have my grandmothers wedding band…read moreresized so I could wear it after more than 50 years. Said enough. Very happy and wearing a bit of history now. This place is GREAT!!

I recently went into this jewelry store to simply get a new battery for my watch. As I leaned over…read moreover-the-counter one of the salesperson' s dog who I could not see lunged up and barked within a foot of my face. Well, that was bad enough, but neither the sales person nor the manager offered any apology Rather I was told the dog would rather lick my face than bite Sure didn't feel like that at the time. I say to the both of you now "Go eff yourselves!!" What an unpleasant shopping experience in a type of retailer that I would think would be nothing but highly courteous. My wife just informed me that when she returned to your shop after you were supposed to reset the stone in the engagement and it fell out (luckily she found it)you no remorse was shown and no apology again. You guys need to do much better!!

I absolutely love Lee and his wife Gloria. He has made me rings and a necklace. He is my go-to…read morejeweler for fixing my rings!!!

I have had several custom pieces made at Town Center Jewelers and every time I've been thrilled…read more From inquiry to design consult to final product I've enjoyed every experience and every piece of jewelry has been amazing. Lee understands customer service and he knows his business. I trust his suggestions and his ability to design the perfect piece based on a simple conversation.

I visited Precision Watches looking for a pre-owned piece after spotting a Breitling Navitimer on…read moretheir website--which is impressive in its own right. Upon entering, I was greeted by Maddy, who ended up being my personal guide throughout the entire visit. Given that they're an authorized dealer for heavy hitters like Rolex, Tudor, and Omega, it makes total sense they maintain a secure, high-touch environment rather than letting visitors wander freely. Maddy took me up to the second floor where their pre-owned selection is housed. Wow, what a setup! Having around 100 pre-owned watches under glass was a pleasant surprise; most authorized dealers keep only a handful on-site and store the rest off-premises. Maddy was exceptionally patient as we pulled several pieces to try on. When none ended up being quite the right fit, she brought me back to the main showroom to explore new pieces from Tudor and Omega (since Precision isn't a Breitling dealer). The facility itself is gorgeous. The entrance features a double-glass secure vestibule with a buzz-in system. The main showroom is impeccably laid out with distinct brand spaces, and the floor-to-ceiling windows flood the entire space with natural light. Even though it sits right on busy Route 309 in Lower Gwynedd, the acoustics inside make it dead silent--you don't hear a sound from traffic. The only reason for the 4-star rating instead of 5 is the complete lack of post-visit follow-up. I left my name, phone number, and email expecting at least a quick note or periodic check-in. Instead, it's been total crickets over the last few weeks. With such a high level of concierge service in the showroom, a brief follow-up text acknowledging the visit or keeping me in mind for future inventory would have made the experience seamless.

the watch I bought used runs 10 minutes late and it's an Omega ladymatic. It was not cheap so I…read morecan't figure out why it does not run on time and the lapse is big. It's far from me but I have to go there and have them fix it which will be a disaster, perhaps it will be late 30 minutes with a new fix.

It appears that Newtown Clock Shoppe has closed its business on State Street, Newtown. It had been…read moreat that location for decades, and had an excellent reputation for being a clock master for old time pieces, capable of raising ancient chronometers from the dead with an inventory of parts not available to modern jewelers. Their collection of grandfather clocks included historic machines that had played a part in the American Revolutionary War. Legend tells us that the very time keeper present in the room where Washington planned his Christmas Eve crossing of the Delaware River leading to the Battle of Trenton, had been repaired several times by this master clocksmith, and resided there for extended periods before the local historic commission was finally formed and took possession of this and many other important irreplaceable objects. A visit to the Half Moon Inn/courthouse a few streets away will grant you an introduction to this very clock, where it continues to keep time to this day. So, the clock shop may be gone, but it's most famous visitor still exists a short walk away on Court Street. If clocks could talk, what tales it would tell!

Approved repair for a watch with them 4 months ago. Watch still not repaired, and they get…read morebelligerent and stonewall me when I ask about it. They will not estimate a date of return. I suspect the watch is lost or stolen, and they are just waiting for me to go away.

My vintage Enicar diver is back up and running accurately. Expert, honest service at a reasonable…read moreprice. Highly recommended.

"I reached out to Andrew regarding a watch listed on his website. After discussing the total cost…read moreand the value of my potential trade-in, we quickly reached a mutually beneficial agreement and scheduled an appointment at his office. Overall, it was an exceptional experience characterized by fair negotiation and highly personalized service." Highly recommend. Eric,

October 29, 2025 Second transaction with Andrew.... another…read more5-star experience! A gorgeous, MINT condition Rolex Submariner with a Green ("Starbucks") Bezel! All I had to do was ask Andrew to procure one, and in a couple of days, he obtained a virtually brand-new Submariner with the coveted green bezel that keeps perfect time--and has the box and all the papers. Andrew smoothly adjusted the band and explained every nuance of the Rolex so that I would have the best experience with my new watch. Plus, Andrew's price was absolutely fair for this timepiece. As excited as I am to have this AMAZING and GORGEOUS watch, I remain equally impressed with Andrew's resourcefulness, candor, honesty, fairness, knowledge, outstanding level of service, friendliness, and passion for watches. He should be YOUR "watch guy," as he is mine. Five stars all the way! === October 21, 2005 First experience with Andrew and Sansom Watches! 5-Star! Excellent experience selling a luxury watch! Andrew is honest, fair, very knowledgeable, and quite personable. I received a very fair price for a gold Cartier tank watch. I'll be back to buy a Rolex from Andrew. Thanks, Andrew for the terrific help and great service!

Although the news was not good about my unrepairable Seiko, Ed is a Very knowledgeable experienced…read morewatch expert.

Kept my watch for over two months. I heard nothing. Didn't answer phone or respond to messages…read more E-mail disabled. I finally had to drive there to find out that he hadn't started because it was too hard. I'm disappointed that he couldn't repair my watch, and really torqued at the lack of communication.

My fiancée picked out a dream engagement ring with Brads help- hearts on fire! It's simply…read moreperfection!! Brad went above and beyond and is very knowledgeable, kind, and patient. We came back today to get his wedding band... in and out in 30 minutes ... excellent service and selection. Best in Bucks!! :)

New to the area and was pleasantly surprised with the beautiful selection and friendly professional…read morewelcome and help . I worked with Amanda who has a really 'eye' for design , on some resetting , repairs and purchases . Highly recommend BR in Newtown . Something for everyone and an overall great experience . I've found a new source close to our new home .