The good news: I requested a simple style of cut, and I pretty much received exactly what I asked for, and they were willing/able to take me as a walk-in rather quickly. That was the positive part. I had done zero research of this salon prior to going in. It is located immediately next door to the grocery I've been using for double-digit years, and I did it entirely based on convenience, and nothing more. Once inside I immediately began to question my decision, but decided to get past some of the visuals and accept that I'd only be there for a short while. In these unique and challenging times we are in, there simply MUST be full compliance regarding mask wearing and sanitation. Beyond those problems that were observed, I was somewhat aghast at the amount of 'stuff' that is piled up here, there, and everywhere. There are people who can easily assist businesses with getting a place organized and then keeping it that way, Heck, there are free YouTube videos that would be a big help. For some of us, it is a huge turnoff of see extreme levels of clutter. Each stylist has there own choice of audio entertainment playing at their station, all 'blending' together. Now you have to add the free-roaming wildlife that takes place daily. There are birds wandering about, occasionally squawking and flapping for attention. My stylist would shoo one of them from under my chair by using a hair dryer. Had I experienced one flying over, or landing on, me it would have been a Game Over situation. I did not see any bird poop, but I can't imagine that doesn't regularly occur. On the initial start of my cut by using the clippers, it was quickly obvious that the blades were dull enough to create an uncomfortable pulling of the hair. The noise should also indicate a few drops of oil might be needed (perhaps even new clippers altogether). I knew I could put up with it all, and will NEVER complain to a person who is currently cutting my hair. That would not be smart at all. I admit I did not ask about the price of my haircut prior to her getting started, but anticipated it would definitely fall into the range of what is displayed on the window signage, on their entry door, and even on their business cards. Nope it was higher than the top-end of the advertised range (and then had additional tax as well). I chose to not say anything, as I did not confirm in advance (which was my error). I left a nice gratuity, and I think that's where my stylist, Varanee, assumed I was totally pleased with the experience, leading her to begin STRONG instructions of writing a positive review of their business online. Although there was no 'Thank You' or 'Come Again' message whatsoever, I was handed a business card with the names of the review sites I was expected to visit. It did seem a high priority for her. I nodded and did a quick exit, after signing a receipt on a counter filled with papers and doodads. This salon might be just perfect for some, and meet their basic needs, but I can simply not get over the overall business process. To be honest, I'm a bit clueless how they continue business these days. My cut did meet my expectations, but nothing else about the service did. A simple 'Thank You' would not have created a repeat customer (nope, that ain't happening) but it might have avoided this honest review. read more