My wife got a flat tire at around 8:45 PM and I needed to get it in quick as not having the second…read morevehicle the next day would cause some serious time conflicts. I called them up at 9:00 PM and they were happy to make the repair.

The Best In Anchorage ! I needed an alternator replaced in my truck , I towed my truck in at noon…read moreand my truck was ready by the end of the day and the final estimate was lower than initially quoted . Never in my life have I had work done this fast and efficient ! I won't take my vehicles any where else !

I drove my motorhome from California to Whitehorse, YT over the highway to the top of the world and…read moreinto Tok, AK on 100+ miles of rutted roads, gravel and dirt and developed a noise in my left front wheel. When I arrived in Anchorage I did not know of a good reputable mechanic to turn to. Having been referred to several who either were not qualified to do the job, did not have the proper equipment to lift the motorhome, we're too busy or outright we're not interested! It was suggested that I give Dean a call which was an experience in and of itself! After explaining my situation he gave me several suggestions to try on my own and if they didn't work he said to give him a call. The suggestions, all of which were valid did not solve the noise issue. Dean explained that he was completely booked but understood my dilemma being from out of town that he made an appointment for me the following day. Dean's mechanic went with me on a test drive and he immediately heard the sound and returned to the shop and pulled the front wheel off and did one of the most thorough wheel inspections I had ever witnessed! He spent considerable time inspecting all of the components of the suspension and wheel assembly and determined that the rotor was ever so slightly warped and out of round which was causing the brake pad to move ever so slightly on every revolution of the rotor when it passed by the brake pad causing the noise. He suggested that turning the rotor would solve the issue but that it was so slightly out of round he would wait until the next time I replaced the brakes to have the rotor turned. He did not feel that this situation would be anything to be concerned about and to continue on my trip south back to the lower 48 states. I did not keep track of the hours but it was at least one hour and approaching two hours and for this Dean only charged me $160 which was extremely fair considering today's labor rates in the $200 per hour range. I would recommend Dean's automotive service in Anchorage Alaska unequivocably to anyone who needs quality honest work at a fair price! While my vehicle was being worked on I thoroughly enjoyed talking with Dean as he is a veteran of the auto repair industry which I would guess of at least 40 years if not more and a very interesting individual to talk with! Go see Dean with all of your automotive needs!

We brought our vehicle here for a tire rotation and they got grease all over the interior. When…read moreconfronting the owner, he got hostile and refused to offer any sort of remedy. I would not recommend this business to anybody.

I'm truly so happy with the fast friendly service...I will call L&M first for any repairs my car…read moreneeds in the future!! Highly recommend

I've been bringing my vehicles to L&M motors for 20 years. Today, I brought my vehicle in for a…read morestandard oil change and was charged $327.48. They charged me $32 a quart for the oil and $54 in labor. The last time I got my oil changed it cost me $170, so I feel like I'm being price gouged. Since the prior owner sold the business, things have gone way downhill there. Take my advice and never bring your vehicle to this place. They don't deserve your business.

What great communication. Bonnie ( and the owner once)…read moreKept me informed as they cranked out some overdue preventative maintenance I chose to do on The brakes. I always trust that they'll do what I want. While keeping an eye out for other impending issues. I always opt for as much preventative as I can. Who wants a call from the spouse when you're out of town. " hey honey. The car.......@$%#... I don't. Trust Big O's My Dad did.

Had a great experience at Big O's. My truck kept throwing an engine code that other shops couldn't…read morefigure out. These guys had it diagnosed and fixed right away and I've it's been trouble free for weeks now. Couldn't recommend them more.

These guys are incredible!!!! Check engine light flickering in my Silverado. Local dealer had my…read moretruck for 29 days and came back with a $7000 quote as well as $4200 of recommended repairs. Brought it to Alaska Spring and 1 work day and $150 later they explained that my southern truck (Atlanta, GA) doesnt like me using the remote start all the time and then babying it around town. I will sing these guys praises to anyone that needs repair work done!!!!

Always honest, helpful and they make it easy to understand what's wrong with my vehicle.read more

Because our previous service had been so good, we went back for brakes. We had them done and a…read moreweek later we felt and vibration and heard a squeak in the brakes. Immediately my husband knew there was an issue with the rotors, so we took the car back. We asked for confirmation about our rotors and their status. They claimed they were fine. I should have pressed the issue, because now my rotors are damaged and I have to have they replaced and it's costing me a over a grand to my brakes and rotors redone after less than 10,000 miles later. We are VERY UNHAPPY with R&R. I can no longer recommend

We have been taking our vehicles to R & R for years for all needed work. Jobs are done on time, the…read morecost is reasonable and the crew is always pleasant and easy to work with.

These guys are fast, fair, and friendly. They've fixed my ignition column, struts, and some minor…read morebody damage over the past few years, and I've never had any surprise charges or shabby work. On top of all that, they put out a vibe of being a small, happy, motor-oil stained family, complete with a lovely dog (named Halle Berry) that spends her days napping in the front office. They're my first recommendation every time.

Their service sucked. The girl in front lied to me. They didn't even look at or fix the things I…read moretold her about, the list I left them was completely ignored and they did nothing with the parts I brought them. Had the nerve to want to charge me if I didn't pick up truck same day and left a hose completely not connected to air filter. Would never recommend them especially to someone on a limited income!! If you're single, old, widowed, divorced, do not go to them cause that is who they are going after.

I can't say enough good things about A&Z automotive. I called them when my strut broke. I had…read moretried a few other places but they all had waiting lists. V said he could get me in the next day. He even solved another ongoing issue I had from a previous repair gone wrong. They replaced both struts, a few front end repairs, replaced the power steering hose and I haven't had to bring it back for anything. Highly recommend A&Z!!!

My car would not start, randomly, for no apparent reason…read more The battery was not dead, all electrical systems were go. The ignition would turn. And it wouldn't make a horrendous clicking sound when it turned either. It would just go "rut rut rut rut" indefinitely, and never "kick in" and start the engine. I had no idea what was going on. Didn't seem like it was the starter or alternator or battery... I had AAA tow my car into this shop. I chose the shop because: - it was equi-distant between work and home, allowing me to walk to it from either...work or home - it hadn't yet been reviewed, allowing me to snag the FTR badge! AAA is slow as hell, so the shop was almost closed by the time they got my ride over there. They had my car done by 11am the next day. So, what was wrong? The KEY! WUT?! Apparently the programming in the key didn't like the car anymore and the car resented the key's programming. Everything is back to normal now. Service was always polite and friendly. However, I was charged $160, and that really feels like way too much for a simple key re-programming. What do you think, is it? Am I just being ignorant and/or dense?