From the moment I arrived at 3:00AM, the front desk staff was kind, receptive and responsive…read more What impressed me most was that the kind receptionist was empathetic with my condition, making me so much more relaxed. Although I was the only patient present, I trust that the ER still would've seen me in a timely manner. The environment is clean, friendly and professional. I'm grateful for Premier/ER 24 hour service. Without this accommodation my night would've certainly become a night"mare"! With gratitude. Patient M (Survivor of Severe Allergic Reaction to Prescription Medication)

Please don't go to this place. They show no care for you or your suffering. I'm a senior citizen…read morewho had a nasty fall with smashed ribs, both wrists bruised, twisted ankle, they never even asked about, head injury, they cared nothing about, and a lacerated finger I'm lucky to get stitches on. I am literally sore from head to foot. I have not had pain medication in over 5 years and they left me to suffer. I'm still suffering. They just sit around talking to each other and it's all women who allows suffering and ignoring patients. I will never go back there again, and I've been several times in the past. They have gone stagnant and they don't care. They need a real doctor, not a practitioner. Men have more sympathy and

This ain't my first rodeo with premier! They have saved my…read morelife 2x! This time it was the flu. Not simple though but severe which is why I went in. Having trouble breathing and got a inhaler which helps a great deal. My daughter had 104 temp that we were having a hard time getting under control. They give you everything thing you need before you leave them to set you up to get better. Thanks y'all. Dorii

This place is garbage. Went in for a quick x-ray and was the 2nd person in line, got the x-ray and…read morewaited for almost 3 hours in a room because they said they didnt have anyone to read the results. I can understand this but the people running this place said they could not and would not email me or call me with the results. I will never come to this place again.

Our family Dr referred my wife here for some tests. I would suggest that you get there a bit early…read moreto check in. There was some financial papers to sign and we had a few minutes to wait on another person to be finished before we could see the admitting person who was very nice and cordial. We turned her paperwork in and were seen fairly quickly. It was nice that we were given an estimate of cost before proceeding. Please don't make a mistake we almost made. The entrance is facing the side road. The other entrance facing 35 is for the emergency clinic. The lady doing the procedure was very nice and polite and provided us what we needed to know. I believe my wife was very comfortable and happy there and I believe we both would be comfortable to go back there. I was very happy with the quality of care here.

Update My progress was great there Wade helped me motivate…read moremyself an where I was behind right after PT was over I was evaluated by my DR and he said I caught back up to expected progress and in many ways surpassed it. Great news. Thanks for the help here. Original review: I came there today for an evaluation. The first thing I noticed was that the office receptionist was very polite and nice. The furniture to sit on while waiting was very comfortable. There isn't a tv or anything but magazines so if you come early might want to bring a book. They do have the Scott and White free wifi. When I first met Wade I could tell he cared. He appears to be a straight shooter and I really appreciate that. He doesn't seem to hem or haw with answers. I was doing exercises and he appreciated that but did get me to see the light that I needed to do different ones. In just a few minutes he instilled in me a sense of trust. I trust him and appreciate his expertise. He has helped me to stop using the Walker on shoes and ice less as well as do more effective exercises that will help me to my goal. He also seems well organized. He helped me to motivate myself. I like that they want you to push yourself but not so hard that you feel intense pain. I liked on the way out I got all of my appointments then so they are already in there. That will really be helpful. Not too much to complain about. The number is on the front door in case you need assistance from staff to get in the door. I really feel that if I follow wades advice and do the work I need to my leg will be much improved at the end of my sessions here.

I love my primary physician Patrick Partin. He is the ONLY reason I have stayed with BSW. The Head…read moreShed made a HUGE mistake closing the nicer and larger clinic but I guess the 05 was classy enough for them. I know the staff was not happy about this. The quality of patient care has slipped quite a bit. I am looking to move to another medical provider in the near future if I can find another "Dr. Partin". I called to schedule an appointment to get Covid vaccine and was informed by Erica that the Hewitt clinic wasn't giving vaccines. WOW-this is not good since the Bellmead patients were forced to move if they wanted to keep their doctor. Big Medicine at its best.....,

This doctor DOES NOT TAKE THE INSURANCES LISTED ONLINE. He is NOT TAKING NEW PATIENTS UNLESS YOU…read moreENROLL IN HIS NEW PROGRAM AND PAY $2100 A YEAR+. His reps are rude. I was simply looking for a new and experienced doctor to help me. This new program he is "transitioning" into is based on profit not on patient care. It's a BS sales pitch. It's really sad because it seems like he really did care and provide good care before. That's why I called. DONT CALL NOW.

Dr. Todd Blattman is the best doctor in Waco hands down! He's been our family Dr for over 16 years…read moreand has always treated us with the utmost respect and always listens with an open mind. I'd definitely recommend!

I wish I could give them more than 5 stars it doesn't seem like enough. From the moment we walked…read morewe were treated with kindness and respect. The receptionist and nurses were so caring and attentive I could not of ask for better. I have to virtually just about be dead to go to the doctor, due to prior experience with other health care individuals. I had the honor of being Dr. Matt Burge's patient and I have nothing but praise for him and his staff. He diagnosed me quickly and took the necessary steps to set my healing in motion. He explained everything to me and let me know he was there if I had other questions or concerns. I have told everyone I know how wonderful they are and will not hesitate to go back.

I came in alone ( I'm a teenage girl) and staff continuously emphasized how scared and upset I was…read more It wasn't in an empathetic manner at all, more of a "why are you so scared?" I felt awful, had a 102° fever and full body pain. They didn't do any of the testing I wanted and insisted it was something completely unrelated, completely invalidated all of my other feelings, and made me out to feel stupid. At the end of the night all they offered me was a shot for pain after doing zero other screening. Thank god it wasn't something more serious, because they wouldn't have cared.

Very pleased...Friendly staff. Took care of me very fast…read moreand Efficient. Would highly recommend.

I took my son here for a sports physical recently. The entire team was awesome! Even though Covid…read moreis still around, I feel like we received amazing care for a simple exam. Thank you!

Meh I don't know. I have been to Dr. Cathy twice in the past 3 months and the first time, I thought…read moreshe was great super friendly, I felt very comfortable, like I was walking to a friend. The second time, not so much. She was very cold and unfriendly and spent ess than 2 minutes with me. I felt like I was imposing on her. Maybe she was having a bad day, it happens. Her staff are very friendly. They have a tendency to put you in hold on the phone and forget about you so I usually have to call at least two times before I can actually speak to someone.

New to the Waco area, went to her for a physical exam, what a joke! Nurse took BP, temp and pulse…read more Dr came in listened to my heart and pushed on my stomach! That was it, I'm 58 many more things should have been done for a physical exam, never even had me remove my shirt or any arrival of clothing? Worst physical exam I have ever had! Waste of my time and my insurance coverage, very displeased with this!