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Quest Diagnostics

3.0 (12 reviews)
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9 years ago

I have been here for lab work 5 times in the last 2 years, always courteous, clean and excellent service. Would highly recommend!

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Ask the Community - Quest Diagnostics

Clinical Pathology Laboratories

Clinical Pathology Laboratories

(2 reviews)

The "one & only" review for this business, seemed to be a miscommunication issue, NOT a reason to…read morerate them "1 Star"! My husband & I have used this lab several times, since both of us have Dr's, who are specialists, located in other cities. They receive the Dr's orders & promptly get the test results to the specified medical facilities. They have always been kind & considerate, at every visit.

I was ordered by my Urologist to turn in a sample of my semen to this lab. Me and my wife were just…read morewanting to know why we were having trouble getting pregnant. They asked if I "had an order". I said "Well....I was told just to come here when I am ready and turn in my sample." They said they needed an order from my doctor and to go down the hall to see about my order. So I went down the hall to see someone and they said they don't have an order for me on file. I said "But Dr. Epsys nurse told me to just show up with my sample and drop it off before 9AM." They said there was nothing they could do and that they needed an order from the doctor. I called my drs office and nobody would answer the phone, so I couldnt get answers right away. I left and considered my time and money wasted(the money I spent for my dr appointment). I found out later when I did finally reach somebody at my drs office to get answers as to what happened, they said that the "order" was already in the plastic bag with my sample cup. The lab didnt even mention that the order would be in my bag lol, so I didn't know what they were talking about when they asked if I had an "order". Usually these dr orders would be in their computer which is forwarded to them from said drs. office. This was a big miscommunication and a waste of time.

Quest Diagnostics - laboratorytesting - Updated May 2026

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