From the moment I arrived at 3:00AM, the front desk staff was kind, receptive and responsive…read more What impressed me most was that the kind receptionist was empathetic with my condition, making me so much more relaxed. Although I was the only patient present, I trust that the ER still would've seen me in a timely manner. The environment is clean, friendly and professional. I'm grateful for Premier/ER 24 hour service. Without this accommodation my night would've certainly become a night"mare"! With gratitude. Patient M (Survivor of Severe Allergic Reaction to Prescription Medication)

i went to premium ER in Woodway after i had fell and all of my weight,…read morelanded on my left ribcage i hurt so bad i could barely breath. at Premium ER the doctor told me they wanted to do a CATSCAN instead of just an exray as the cat scan was more reliable. he advised me that there were no breaks and that it would be sore for awhile. 2 days later i was back at My Primary Care doctor. HE TOOK AN EXRAY. I HAD 3 BROKEN RIBS. i could see them plainly on the xray. they are lucky i didnt have 4 i would have had to have them wired . to hold them in place. other than a head injury for broken bones. an Xray will almost always be good enough most to see broken bones Xray. This was the second time i had had a cat scan at this facility that was read wrong. while their care friendlyness and general medical knoledge is good . at lease one maybe 2 doctors their needs alot more training on a Cat scan machine. Alan M.

Staff would not help with insurance verification for their facility. Would not recommend.read more

i went to premium ER in Woodway after i had fell and all of my weight,…read morelanded on my left ribcage i hurt so bad i could barely breath. at Premium ER the doctor told me they wanted to do a CATSCAN instead of just an exray as the cat scan was more reliable. he advised me that there were no breaks and that it would be sore for awhile. 2 days later i was back at My Primary Care doctor. HE TOOK AN EXRAY. I HAD 3 BROKEN RIBS. i could see them plainly on the xray. they are lucky i didnt have 4 i would have had to have them wired . to hold them in place. other than a head injury for broken bones. an Xray will almost always be good enough most to see broken bones Xray. This was the second time i had had a cat scan at this facility that was read wrong. while their care friendlyness and general medical knoledge is good . at lease one maybe 2 doctors their needs alot more training on a Cat scan machine. Alan M.

I wish I could give them more than 5 stars it doesn't seem like enough. From the moment we walked…read morewe were treated with kindness and respect. The receptionist and nurses were so caring and attentive I could not of ask for better. I have to virtually just about be dead to go to the doctor, due to prior experience with other health care individuals. I had the honor of being Dr. Matt Burge's patient and I have nothing but praise for him and his staff. He diagnosed me quickly and took the necessary steps to set my healing in motion. He explained everything to me and let me know he was there if I had other questions or concerns. I have told everyone I know how wonderful they are and will not hesitate to go back.

I have used this facility over a period of about 5 yrs and it was great but tonight I took my 92 yr…read moreold mother who had fallen and hit her head and was bleeding and needed care and was told she could not be seen because she did not have an ID. She has insurance and good insurance. So we ended up at the E R at Hillcrest and they were great with her. No ID needed. Just patient care. Most 92 yr olds do not have any form of ID. I will not be going back to this location. That is terrible for our elderly.

Very pleased...Friendly staff. Took care of me very fast…read moreand Efficient. Would highly recommend.

I took my son here for a sports physical recently. The entire team was awesome! Even though Covid…read moreis still around, I feel like we received amazing care for a simple exam. Thank you!

The xray report was most enlightening to my condition; and I will definitely follow-up with my…read morephysicians. Touchtone has "always" had quick response, caring and professional administration and technical people!

The care I received was great. Everyone was professional at the imagery facility. Friendly staff.read more

Update My progress was great there Wade helped me motivate…read moremyself an where I was behind right after PT was over I was evaluated by my DR and he said I caught back up to expected progress and in many ways surpassed it. Great news. Thanks for the help here. Original review: I came there today for an evaluation. The first thing I noticed was that the office receptionist was very polite and nice. The furniture to sit on while waiting was very comfortable. There isn't a tv or anything but magazines so if you come early might want to bring a book. They do have the Scott and White free wifi. When I first met Wade I could tell he cared. He appears to be a straight shooter and I really appreciate that. He doesn't seem to hem or haw with answers. I was doing exercises and he appreciated that but did get me to see the light that I needed to do different ones. In just a few minutes he instilled in me a sense of trust. I trust him and appreciate his expertise. He has helped me to stop using the Walker on shoes and ice less as well as do more effective exercises that will help me to my goal. He also seems well organized. He helped me to motivate myself. I like that they want you to push yourself but not so hard that you feel intense pain. I liked on the way out I got all of my appointments then so they are already in there. That will really be helpful. Not too much to complain about. The number is on the front door in case you need assistance from staff to get in the door. I really feel that if I follow wades advice and do the work I need to my leg will be much improved at the end of my sessions here.

I love my primary physician Patrick Partin. He is the ONLY reason I have stayed with BSW. The Head…read moreShed made a HUGE mistake closing the nicer and larger clinic but I guess the 05 was classy enough for them. I know the staff was not happy about this. The quality of patient care has slipped quite a bit. I am looking to move to another medical provider in the near future if I can find another "Dr. Partin". I called to schedule an appointment to get Covid vaccine and was informed by Erica that the Hewitt clinic wasn't giving vaccines. WOW-this is not good since the Bellmead patients were forced to move if they wanted to keep their doctor. Big Medicine at its best.....,

I cannot say enough good things about Fishpond Surgery Center! I had both my eye surgeries there…read moreand it was an extremely pleasant experience. (I have never put the words "pleasant & experience " in any description of other surgeries I have had in my lifetime.) The entire staff from the moment you check in, the preparation for surgery & the surgery experience itself is great. Not only are they efficient but pleasant, friendly & downright NICE. And the anesthesiologists are awesome as well. Best surgical experience of my Lifetime.

The lady who answered the phone, her name is Lindsey, she was extremely rude and when I was trying…read moreto figure out where the right place to call was about something sensitive, she decided to basically scoff or chuckle at my question, it was so rude and inconsiderate. She placed me on hold and finally after 10 12 minutes came back on and told me she had no idea. When I asked for her supervisor, she told me there was nothing he could do for me that she didn't already try to. She told me that he never has any answers anyway. Never would I recommend anyone there. I would much rather pay my hospital fees. NEVER go there

Our family Dr referred my wife here for some tests. I would suggest that you get there a bit early…read moreto check in. There was some financial papers to sign and we had a few minutes to wait on another person to be finished before we could see the admitting person who was very nice and cordial. We turned her paperwork in and were seen fairly quickly. It was nice that we were given an estimate of cost before proceeding. Please don't make a mistake we almost made. The entrance is facing the side road. The other entrance facing 35 is for the emergency clinic. The lady doing the procedure was very nice and polite and provided us what we needed to know. I believe my wife was very comfortable and happy there and I believe we both would be comfortable to go back there. I was very happy with the quality of care here.