Meh I don't know. I have been to Dr. Cathy twice in the past 3 months and the first time, I thought…read moreshe was great super friendly, I felt very comfortable, like I was walking to a friend. The second time, not so much. She was very cold and unfriendly and spent ess than 2 minutes with me. I felt like I was imposing on her. Maybe she was having a bad day, it happens. Her staff are very friendly. They have a tendency to put you in hold on the phone and forget about you so I usually have to call at least two times before I can actually speak to someone.

New to the Waco area, went to her for a physical exam, what a joke! Nurse took BP, temp and pulse…read more Dr came in listened to my heart and pushed on my stomach! That was it, I'm 58 many more things should have been done for a physical exam, never even had me remove my shirt or any arrival of clothing? Worst physical exam I have ever had! Waste of my time and my insurance coverage, very displeased with this!

Our family Dr referred my wife here for some tests. I would suggest that you get there a bit early…read moreto check in. There was some financial papers to sign and we had a few minutes to wait on another person to be finished before we could see the admitting person who was very nice and cordial. We turned her paperwork in and were seen fairly quickly. It was nice that we were given an estimate of cost before proceeding. Please don't make a mistake we almost made. The entrance is facing the side road. The other entrance facing 35 is for the emergency clinic. The lady doing the procedure was very nice and polite and provided us what we needed to know. I believe my wife was very comfortable and happy there and I believe we both would be comfortable to go back there. I was very happy with the quality of care here.

Update My progress was great there Wade helped me motivate…read moremyself an where I was behind right after PT was over I was evaluated by my DR and he said I caught back up to expected progress and in many ways surpassed it. Great news. Thanks for the help here. Original review: I came there today for an evaluation. The first thing I noticed was that the office receptionist was very polite and nice. The furniture to sit on while waiting was very comfortable. There isn't a tv or anything but magazines so if you come early might want to bring a book. They do have the Scott and White free wifi. When I first met Wade I could tell he cared. He appears to be a straight shooter and I really appreciate that. He doesn't seem to hem or haw with answers. I was doing exercises and he appreciated that but did get me to see the light that I needed to do different ones. In just a few minutes he instilled in me a sense of trust. I trust him and appreciate his expertise. He has helped me to stop using the Walker on shoes and ice less as well as do more effective exercises that will help me to my goal. He also seems well organized. He helped me to motivate myself. I like that they want you to push yourself but not so hard that you feel intense pain. I liked on the way out I got all of my appointments then so they are already in there. That will really be helpful. Not too much to complain about. The number is on the front door in case you need assistance from staff to get in the door. I really feel that if I follow wades advice and do the work I need to my leg will be much improved at the end of my sessions here.

I love my primary physician Patrick Partin. He is the ONLY reason I have stayed with BSW. The Head…read moreShed made a HUGE mistake closing the nicer and larger clinic but I guess the 05 was classy enough for them. I know the staff was not happy about this. The quality of patient care has slipped quite a bit. I am looking to move to another medical provider in the near future if I can find another "Dr. Partin". I called to schedule an appointment to get Covid vaccine and was informed by Erica that the Hewitt clinic wasn't giving vaccines. WOW-this is not good since the Bellmead patients were forced to move if they wanted to keep their doctor. Big Medicine at its best.....,

This place has moved to: 7003 Woodway Dr. 76712…read more They seem to be organized. I didn't have to wait long here at all. (They do drug testing and background checks for employers or whoever)

Wonderful experience! As a bariatric patient, I have to make sure that my vitamin levels are high…read moreenough because of malabsorption. They tested for the vitamin levels I needed. Bhumi Desai processed my paperwork promptly in an efficient, professional yet friendly manner. The best part is the blood draw was almost painless and I never even saw a needle prick mark later that day. Some places tend to really be painful and leave me with a bruise. She really knows what she is doing! I will go back next time I need labs for sure.

From the moment I arrived at 3:00AM, the front desk staff was kind, receptive and responsive…read more What impressed me most was that the kind receptionist was empathetic with my condition, making me so much more relaxed. Although I was the only patient present, I trust that the ER still would've seen me in a timely manner. The environment is clean, friendly and professional. I'm grateful for Premier/ER 24 hour service. Without this accommodation my night would've certainly become a night"mare"! With gratitude. Patient M (Survivor of Severe Allergic Reaction to Prescription Medication)

Please don't go to this place. They show no care for you or your suffering. I'm a senior citizen…read morewho had a nasty fall with smashed ribs, both wrists bruised, twisted ankle, they never even asked about, head injury, they cared nothing about, and a lacerated finger I'm lucky to get stitches on. I am literally sore from head to foot. I have not had pain medication in over 5 years and they left me to suffer. I'm still suffering. They just sit around talking to each other and it's all women who allows suffering and ignoring patients. I will never go back there again, and I've been several times in the past. They have gone stagnant and they don't care. They need a real doctor, not a practitioner. Men have more sympathy and

This ain't my first rodeo with premier! They have saved my…read morelife 2x! This time it was the flu. Not simple though but severe which is why I went in. Having trouble breathing and got a inhaler which helps a great deal. My daughter had 104 temp that we were having a hard time getting under control. They give you everything thing you need before you leave them to set you up to get better. Thanks y'all. Dorii

This place is garbage. Went in for a quick x-ray and was the 2nd person in line, got the x-ray and…read morewaited for almost 3 hours in a room because they said they didnt have anyone to read the results. I can understand this but the people running this place said they could not and would not email me or call me with the results. I will never come to this place again.

What a great value. Very satisfied. Everyone there was great and professional. The tech seemed…read morevery experienced.

am very disappointed with the level of service I experienced. When I arrived, I was told to fill…read moreout paperwork. After I finished and returned the paperwork, another patient came in shortly after and was asked to fill out the same forms but was also offered water or another beverage from the mini fridge, something that was never offered to me. The difference in treatment was noticeable and unprofessional. Additionally, after my MRI was completed, I was given a DVD containing my images. Considering that DVD players are not very common anymore, this already seemed inconvenient. When I got home and attempted to review the files, there were no images in the folder. I called the office to ask about this and was told by the older lady that the DVD was only for my doctor to review. However, I had been told earlier that the images were already being sent to my doctor and that the DVD was a copy for my own records and review. When I explained this, the staff member dismissed my concern and stated that I "wouldn't know what I was looking at anyway." This response was both unprofessional and dismissive. If patients are given copies of their imaging, they should at least be able to access the files. Otherwise, it raises the question of why patients are given copies at all. Overall, the experience left me feeling poorly treated and frustrated with the lack of professionalism and clear communication.