Bought hearing aids here several years ago. Went back for batteries and ear cups. Very nice lady…read moreand good service. I like their batteries. You can actually Open them!!! They are not so child proof even my old fingers can get to them.

My daughter had speech therapy here. We only went once a week since it was pricey and my husband's…read moreinsurance didn't cover anything, but the evaluation since my daughter's delay in speech not due to a birth defect or injury. About a two month period my daughter seen Sara once a week. We wanted to get her some help before move out of state so this was the only option I had locally. Sara treated my daughter very nice and was informative about Apraxia. I wish we had longer time for therapy, to see how she progress since it was so short. Every session was 30 minutes and it was $75 a session that we paid.

My boyfriend had to come here for a minor surgery. Not being put under but working on his leg. Not…read moreonly did they not offer any kind of medication to ease his anxiety, they offered literally nothing for the pain after surgery. Told him he could take regular OTC pain meds. Literal insanity. Then we get to the appointment and we are 15 minutes early because we are polite and they kept us waiting for over an hour!!!! Worst customer service I have ever experienced at a medical office!! I do not recommend this business at all. I would rate zero stars if that was an option.

Went to Dr. Lynch about hernia repair surgery. Hardly no wait at all. Staff was friendly and…read moregreat. Dr. Lynch was very informative about the process. Very respectful and friendly man. Surgery was what was expected and explained. I visited with PA, Cody Mygrant for the two week checkup. He's so full of energy and enthusiasm!! Makes the visit much more comfortable. Everything was healing great! Saw him again at 4 weeks for a lil scare, but again everything was good :) I'm very happy with the surgery outcome and I'm on the road to healing!

I scheduled this appointment in January and had to wait until September to get this appointment,…read morewhich I was okay with. But when I arrived to my appointment, I was told that she no longer wants to work afternoons. So I wasn't able to be seen after waiting 9 months. I had already been canceled and rescheduled at my previous doctor twice and then when I schedule an appointment here, the same thing happens. I haven't been seen by a doctor for almost 3 years now, but that is no fault of my own. I hope that I will be able to find a doctor soon that actually prioritizes and cares about their patients, but that obviously isn't something that I can find here and is clearly in short supply in general. This whole experience is so unprofessional, upsetting, and disappointing. If I could give 0 stars I would.

Changed my appointment twice and not only was I devastated about that but when I finally arrived…read morethere they expected my whole payment upfront for the whole pregnancy. Like are you serious why would I get you 9 months worth of payments when you can't even get me in for the first one. Like how is the rest of the appointments going to go and not only that but her staff are not kind at all. I don't know what kind of office is being ran there but I've had one phone call with texas tech and they are much more kind and understanding you pay for each time you're in there and not every day for the 9 months on the first visit.

Would give 0 stars. I intentionally waited until I was contacted to post this review…read more I called on Monday, Dec. 7th to schedule an appointment for 8:30am Wednesday, Dec. 9th. The appointment was confirmed over the phone. I was attempting to get a COVID Test done. I arrived about 8:05am Wednesday morning to allow time to fill out paperwork, get "checked-in" and follow proper protocols. After taking my insurance only, I was told that my test would be done in my car and that I would need to wait for a call from one of the nurses to get in the car line. I was also told the nurse would take my paperwork that I had filled out. At 9:30am, I had not received a call, so I called back just to verify that I was supposed to be waiting in my vehicle and make sure I didn't miss anything. I was told again to wait for a call. I continued to wait until 10:30am and never received a call. My paperwork was still in my possession. I drove into the car line, and asked one of the nurses, whom I had NOT spoken to before, if I made a mistake and that I had not yet been called for my appointment that was scheduled for 8:30am. She informed me that because I scheduled with such short notice (two days prior) that my appointment was being treated like a walk-in and that appointments made with that timeframe don't really count. She then said, "I'll go ahead take your paperwork and just wait for a nurse to call." I called another physician while still waiting (First Physicians/Wendover Family Medicine) and was able to schedule a time at 2:15pm, SAME DAY. I left this office just before 11:00am, nearly THREE hours after my scheduled appointment. I NEVER RECEIVED a call/text/email from ANYONE at this office until TODAY, December 18th. 9 DAYS LATER. I received and missed a call TODAY (18th) @ 12:17pm and called back @ 12:20pm. 3 minutes later, the person that contacted me was: "Unavailable and out to lunch and we'll have her call you back." I waited until 3:00pm for somebody to call back. Still Nothing. I initiated a callback MYSELF @ 3:13pm and was met with another, different contact. I simply said I was returning a missed call and gave my name. I was told, "Oh, they were trying to figure something out but they got it taken care of." I quickly mentioned that I TRIED to visit over a week and was never seen or contacted. She said "Yes, that's what it was, sorry about that. Have a good day." Zero remorse, zero effort, zero service. Seriously, go somewhere else.

I came in because I had a sinus infection. It was a walk in and I was a new patient. They take…read moreyour picture which i was not ready for at all. other than that the Dr I had was nice and informative. They have several doctors in this office. They are right across from Odessa Regional Hospital.

I typically don't leave bad reviews but honestly this office is terrible. Anytime I've gone I've…read morewaited at least two hours to be seen and once I am finally back majority of my questions go unanswered or I feel rushed by the providers. Then we have todays incident, I called to verify my annual exam appointment that has been scheduled since last year and the receptionist confirmed, not even 10mins later I get a call stating that the provider I see is no longer with the practice and I would need to reschedule however they wouldn't be able to see me for another year. A few hours later I am called to confirm my appointment and I had to remind the receptionist that they cancelled me. If you are really seeking care I would look anywhere but here.

They've canceled several of my appointments and I finally got in because I was having scary…read moresymptoms. I waited about an hour for the doctor and was told he came in, then left to deliver a baby and he would be back in 45 minutes. After an hour went by, I checked with a nurse and she said it would be at least another 30 minutes. They said they were unable to refill my medication because they hadn't seen me in a year and that was because they canceled several appointments Dr. Fanous is nice but good luck trying to actually see him. His office staff is not professional and the restroom was unkempt. If he had seen me in August when my appointment was supposed to be, he could have diagnosed me and started treatment.