All staff were knowledgeable, friendly, and professional. I got seen quickly and was examined and…read moretreated quickly. Thank you!

I chose WestTex Urgent because of: 1. The ability to set…read moreup an appointment. 2. Location 3. The ability to set up an APPOINTMENT. So I set up a 6:00pm appointment online for the following day. Like instructed, I arrived 15 minutes early to fill out paperwork. There were a few other individuals in the waiting room but I wasn't worried because, I SET UP AN APPOINTMENT. Then 6:00 came and went... hmmmmm... and I got called back at 6:20. Ok, perhaps they were running a bit behind. The nurse asked some questions, took my vitals, stated there were 2 patients ahead of me and left the room. I then waited... and waited... and waited. I seriously thought I had been forgotten about. No one even popped in to update me. The battery on my phone kept going down, down, down. The Doctor finally came in the room... at 7:37pm. (Phone battery down to 9%) Since my reason was fairly straight forward, I was back in my vehicle heading home at 7:42. Yup, you read that right. Less than 5 minutes and out the door... and a $100 copay! I guess I'm just kind of confused by the point of having an appointment. I work in the dental field and am familiar with appointments. I'm familiar with running behind at times. But I'm also familiar with how, at least we, would handle walk-ins. I'm just curious... so I had an appointment at 6pm. If someone walked in at 5:55pm, would they be seen before a 6:00 appointment making the scheduled patient wait? Do they base the order on how "emergency-like" the patient is? I don't know. The Dr. seemed friendly, I guess. He tried to lighten the mood with some humor. Maybe it's because I was a little annoyed with being there nearly 2 hours that I wasn't in that good of a mood. But the front desk girl and the nurses were all nice. Waiting room wasn't the cleanest. Someone left USED tissues on the table and seat. Blah! Don't worry I CLEANED THEM UP (using coffee stirrers so I didn't touch them). Gross nonetheless. So here's my visit summed up: 5:45 - arrived for 6pm appointment 6:20 - brought back to exam room 7:37 - Dr. comes in room 7:42 - in my car heading home I honestly don't know if I would choose WestTex Urgent Care... I guess it would depend on the situation. Maybe I'd give them a chance to change my mind and I can update this review. ***REMINDER: BRING YOUR CHARGING CABLE***

Came from Kermit and wanted a good urgent care so I saw this one is rated 5 stars and I can see…read morewhy! Awesome! Quick! Fast! And Professional all around! Very nice and friendly staff. Highly recommend! (I NEVER write a review on ANYTHING, just had too on this)

Have been to this clinic twice and both times, have had very good care. DNP Candice was very…read moreprofessional, knowledgeable and explained thoroughly. the front desk lady (didn't get her name) was kind, helpful & friendly, as was the medical assistant crystal lopez. Hopefully we won't have to come back, but if we need to, I will not hesitate. Thank you vital care!!!

Efficient process of checking in. The medical staff are very…read moreknowledgeable and caring.

Dont show up at 4:10 they will turn you away, even though the door says 4:30. Never really have a…read moregood experience with front desk she is quite rude and never really cares about your situation.

Compassion care. always informed as to what was going on. Fast and efficient. Great team of nurses…read moreand doctors. I stayed over night for observation and I was able to order foods that I liked. Provided detailed reports for follow up with my primary doctor and care team where I live. Thank you for a top of the line experience. Oh by the way I am feeling much better physically. Ps: my wife loves the robe I received from Signature. I walked into SignatureCare weak, lightheaded, and unsure of what was happening in my body. The staff didn't rush me--they listened, took my symptoms seriously, and ran tests that brought clarity. My labs showed more than numbers; they revealed a story of imbalance, dehydration, and a medication that may need adjusting. I'm grateful they didn't overlook anything. Even though it's not a hospital, SignatureCare gave me hospital-level care with personal attention. Their work helped me take the next steps in healing, not just physically, but emotionally. I left knowing what was wrong--and with a plan. Thank you, SignatureCare.

They are price gouging patients! CASH PRICE! $25,000 for a 3 hour visit for my daughter. She had a…read moreCAT scan a iv, bloodwork and pain meds. I took my son for thrush in his mouth they gave a med that didn't work and we still had to go to another Dr to get something that did. Didn't even get a IV $14,000 CASH PRICE My oldest son took his 5 year old, she had swallowed a magnet. One xray and they sent them to the hospital. $9500!!! CASH PRICE!! If you don't have insurance? THIS IS NOT A PLACE FOR YOU TO GO! YOU are giving them an open check to take all of your savings and put you in debt.

We went to Vital Care today to treat the family. We had been to another "walk in" care place twice…read morein the past three weeks with no luck of relief. After meeting with J K Willis, we were very impressed. He listened to our symptoms and talked through what it could be and what it couldn't be. He was very helpful and cared about us. The best care we have had since moving to Midland 2 years ago. We highly recommend J K Willis!

Arrived at the care center 10 min till 8 to get a strep test for my son. They had their doors…read morelocked already. If it says till 8 they should be open. If not say your closing at 7:50. Very rude

My kid's pediatrician is in Lubbock, and I've just kept driving there because we don't go very…read moreoften. When my daughter got really sick this week, I needed her to be seen quickly but wasn't sure where to go. I took a chance on Family Care Clinic and was extremely pleased! They were very kind to us, quick, and the doctor really heard me. I've been to several doctors over the last couple of years that will listen but don't really hear my concerns about what is going on with my daughter's health. Even though FCC is not "in network" for my insurance (yet), I will happily find the money to continue to see them. Quality care is worth the cost.

Hoped for better service and knowledge. Would highly recommend you find another facility to visit.read more

Mrs. Moore is by the best provider I have every worked for. She is professional and very…read moreunderstanding. She loves her patients and always takes her time making sure they receive the best treatment!

Do not visit this establishment! They allow their technicians to give medical advise without any…read moredegree or certifications. My daughter went in recently and a Hispanic woman with long curly hair kept insisting various reasons as to why she was sick, things to do differently to stay healthy, as well as what MEDICATIONS to take. Keep in mind if she were the doctor or NP that would be fine, but this woman's scope was to only TAKE VITALS. She could kill someone. My daughter asked her if she was the nurse and she said no, then she asked what her title was and she immediately left the room. I've reported this place and hope it will soon get shut down or reprimanded for this serious offense.

I had a deathly illness hit me twice In a six month period that made me a top priority over all the…read morepatients that we're currently in the hospital. After being diagnosed incorrectly I ended up in the ER three days later. This is when I first met Dr. Sikes and when he determined I had a severe case of cellulitis. Treatment was prescribed and after two months of treatment I was over my illness. This was the first I've heard of cellulitis and how critical it could be, if untreated death was certain. Thank God for Dr. Sikes! Three months later I again came down with cellulitis knowing the symptoms. I made a bee line back to Dr. Sikes only to find out he was on vacation. The nurse at the ER recommended me going to Dr. Terry Beck, wasting no time another bee line to see Dr. Beck. Proper diagnose and treatment I was back in action in no time. I'm glad to see there together in this new adventure. There definitely my first choice moving forward! David Carrell

DO NOT GO HERE website shows RAPID COVID TESTING $165 but I was charged $565! Rude front desk staff…read morewhen I told her I had medicaid and wanted to pay out of pocket she rolled her eyes and grabbed my card. She told me doctor could charge what he wants to with me having no insurance. I explained I have insurance but my child who is in foster care only has medicaid. She had no remorse at all and continously told my husband he had to leave the waiting area all while my 10 month old foster child with 105 temp was crying. Just awful experience. I cried leaving this place. NEVER have had such a bad experience here all the times I have come. I can only think it is because the child is on welfare.