We have used OAS a couple of times, including them taking the time to locate a "hard to find" part…read morefor our heater. Having repairs completed is not convenient-(both our AC and furnace), but it's nice when you have technicians who finish the job and it works! (Even if it didn't-I would trust these guys to come back and complete the job!)

This company is a complete scam. They sent a technician out to our house last week. We called them…read morefor a routine cleaning. Two new parts and thousands of dollars later. The AC was making so much strange noise that our plumber said "the guy who fixed your AC made it worse." It sounded awful. Came back from vacation and the unit is completely dead. They obviously broke it. Avoid at ALL COSTS. I am so angry we called them.

I use Airsimplicity for our business and find them to be efficient, prompt, reliable and…read moreprofessional. I know that their prices can be hirer than other air conditioning companies but I'm a firm believer in you get what you pay for most of the time. I do know that when I call Michelle depending on the time of the day, I will have a Tech here in a reasonable amount of time and they will work until the problem gets resolved unless parts have to be ordered.

AirSimplicity Mechanical Services LLC, October, 2023 Grade1/2 out of 5. I really felt ripped off by…read moreprice gouging by these people. When my A/C stopped working I immediately knew by the sound it was making all it needed was a new capacitor. As a retired Certified Manufacturing Engineer (robotics) I know this to be a simple matter of unplugging the old component and plugging in a replacement. Checked online with Grainger, capacitors start at $60 retail. My regular A/C guy was booked for days. A friend suggested these people. I called and told them what was needed. They said it would be $99. The technician showed up and had the unit working in about ten minutes, since he didn't have to figure out what was wrong. He then billed me nearly $500 for something almost as easy as changing out a light bulb. When I was younger I would have done a simple task like this myself, but now Doctors recommend seniors stay out of the excessive heat. I just didn't expect to be taken advantage of. I have been waiting more than a month now for Michelle Winchester to get back to me with the promise of some resolution.

Second Recommendation: I cannot stress enough how absolutely wonderful the A/C Guy team is. I have…read moremultiple rental properties and they have always taken care of us. Today, I called to have a rental property AC unit inspected which was not blowing cold air. My renters had called another company and they claimed we needed a complete new upstairs AC system for over $ 10,000. I called the AC Guy, they came out the same day and found a defective switch. System was back up and running the same day for less than 300.... They are the most honest, trustworthy and absolutely awesome team you will ever meet!! Plus.... as a landlord, they will go to my properties and bill us or pay over the phone, don't even need to be on site!!! Keep up the excellent work!!!

I can't think of the correct term the service, response time and quality that everyone provided…read morefrom the A/C Guy. I was ripped off a few months ago by another company but was too scared to call anyone else to come and repair my AC. I was recommend by a co-worker to call Wesley the owner hoping they could help. They did more than that. Cynthia was absolutely lovely to deal with on the phone, the same day Scot was over to diagnose the problem, and they were able to schedule to come back and complete the repair in a day or two. Pricing was competitive, but what I value most is customer service.

AC went out on a 98' Sunday and David Gonzalez came out within 4 hours and fixed the problem-…read morecapacitors bad... What a pleasant experience with David! He was professional, kind and very knowledgeable! Though I have a MVP with another company ( they didn't even grace me with a return phone call), I will be switching over to Woodlands Air for all my future work. Thank You David Gonzalez! You are truly a blessing!

I cannot recommend using this company for AC repair or service. My elderly mother called on…read moreWednesday because one of her air conditioning units was not working properly. A service technician came out and informed my mother that the unit had no refrigerant in the system. He further instructed her it would be another $500 to replace the lost refrigerant. My mother became skeptical when he wrote all of this out on her notepad after he requested some paper. An estimate for repairs and diagnostic statement was not on the company's letterhead. After my mother contacted me; I called the number and requested a call back. No one from the company ever returned my call. I will not mention the specific tech's name for privacy concerns. I redacted his name from the business card he left. The repair tech requested $562.47 with no parts or service work performed, which was promptly paid by my mother. Furthermore, the things he said were wrong with the system were fine according to the other company we hired. The air conditioning problem was a faulty evaporator coil. It had nothing to do with power capacitors as he suggested on the notepad. The work was performed today by another company and completed in a little over 3 hours. I took photos of the faulty evaporator coil, business card, service technician's diagnosis and ridiculous invoice he wrote on our memo pad.

I felt my upstairs a/c unit was not producing cool enough - I called Thermal due my local…read morecontractor recommended. They seems very transparent and informed me the outside condenser and inside evaporator are with replacing vs. attempting to fix my 23 year old unit. Especially considering the Freon for the older units is extremely expensive. A major plus was them having all of the parts in stock versus having to wait for back order ones, I will continue to do business with them. They even showed me how to keep condensation drains clean and condenser coils as well.

Thermal Heating And Cooling came out at night to diagnose the issue with my AC when my upstairs…read moreunit failed. Had the issue diagnosed quickly and had a solution in place. After having issues finding the blower motor found a temp solution. Ultimately they were able to solve my issue with a week. If you're looking for knowledgeable and affordable HVAC company this is the one for you.

Today I met Garrett for the first time when he came by to run a wellness check on each of our three…read moreTrane units. I was impressed with his professionalism, his courtesy and his commitment to servicing those customers who have entrusted Comfort King with their HVAC needs. Although our initial discussion last year did not go well, he more than addressed any previous concerns I may have had during the ownership transition period. I appreciate Garrett reaching out to me to reset our customer/contractor relationship. I can assure you that I will be a Comfort King customer from this point forward.

I did report an issue with the air condition the lady told me the charge will be by the technician…read more- the technician was very professional and gave me 145 dollars charge I decided they send me the invoice to the mail abd pay - the next 3 days the ait condition failed again try to call but they did not answer- due to my schedule I only can call certain times - then I got the invoice for around 250 - finally they did answer - and they did not like that I told them if I would have paid you that day would be 145 and still the problem is not fixed, the next thing she said you are unhappy - we won't charge find someone else. they just made me loose time - and who knows what they did for real - and still I don't have it working. the technician has better customer service than the people that answer the phone -abd office- and due to tgat he did not have the opportunity to check what he overlookEd- at least I won't be charge but definitely the people on the phone worst customer service abd very opportunistic not as honest and professional as the technician - advice pay at the moment with the technician otherwise they will take the chance. again at least they cancel the charge for a service not given and I am bringing another company to tell me what it was done to the unit which I told the lady I will do.

Highly recommend these guys for not just general maintenance on the AC unit but for their very…read moreknowlegeable on the systems and ways that unique layouts, or improper duct installation can affect the way the house cools. I had rooms that were some hot, some cooler, and overall the machine was just running too much making the electric bill go up. They were able to fix some of the leaking ducts, as well as service the unit in the attic and the outside section to make sure that the house would properly cool down. That on top of the UV light i had installed and some new filters throughout, my whole family is breathing better and staying comfortable. Pricing was very fair. Not to mention they are very nice, funny, and polite, great guys to work with, and the office lady is incredibly nice too when she schedules my appointment. Thank you to SWAT and their team.

By far one of the best service companies around. I highly recommend these guys for service or new…read moresystems. They installed our AC/Heat system about 5 years ago and I couldn't be happier

Called and needed an immediate fix to my A/C & heater. Diagnosed problem that I needed a new Motor…read morefor my Goodman A/C unit & they fixed it within an hour. Maybe a bit high of $800 to replace but they were responsive, quick to fix & out the door. So would recommend!

Always prompt and on time. Great service, and friendly. Using Expo for years And will continue to…read moredo so.