We drove into Clickit hoping to see a new Thor Compass, We were met by Jake who happily showed us…read morethe RV and explained its features and benefits. With every question answered and challanges for delivery explained, we were grateful we made an unscheduled stop at Clickit RV Spokane. Looking forward to a summer of exploration in our new Thor Compass. Jb

Would not recommend, this dealer to no one. Problems started with long time salesman, Then when…read moresales manager got involved, he did not believe me or my wife, and things just got worse. The trailer we bought was poorly built Starcraft, and noticed things the day we got it home. Staples in ceiling, caulked over to hide staples, and they were so visibly noticeable our freinds notice the first time it was looked at. Paneling on kitchen side wall bulging from an un attached panel, no stud even at seam. Wall paper coming un done at flooring . My wife only put 2 small saucein overhead above sink, next day bottom dropped out of cabinet two staple shots neither hit a thing. Gaps in paneling, all around bed, bathroom & where cabinets mounted. Dinette blinds and curtian.s fell off wall 3 night home. Also we found someone had drilled holes in underbelly plastic so water can drain the trailer has water leaks. I called Click It to express my displeasure. The guy who was working filling in said on Friday he would have someone call Monday. next Friday at the dentist a week later my phone had two missed calls with no message. It was Click It with no voice mail left. Since all this has happened we have called the factory and listed more than this. Bottom Line we will never do business with Click It RV again

CAPS included for emphasis - these are important points so PAY ATTENTION!)…read more We recently purchased a 2025 Winnebago View 24t pretty much on the spot after reviewing a previously sold unit on the lot. Sight unseen one might say but we did have the opportunity to go through one on the lot. Unfortunately in the past, Winnebago, along with the other major RV manufacturers have long suffered from terrible reputations about quality control and service issues. Even with discussions with both Winnebago and Mercedes at the factory level, it is obvious the two national organizations just don't talk to each other. So many issues would be resolved if there were some type of meaningful communications. This is just one of the reasons we have kept our 1999 F350 / Bigfoot Oakland 3000 until last week (sold in preparation for this new purchase.) Having used RnR Rv for many years as a parts and occasional repair facility (had a refrigerator replaced once and picked up parts as needed while doing my own work) pretty much knew what we were getting into. That said, if I were someone who was unfamiliar with RnR Rv and just read the horrible reviews on this while looking for a new unit, well - probably wouldn't buy a new RV period from anyone - regardless of the dealership. There are going to be hiccups during the purchase/review/initial stages of owning a RV. What sets an organization apart from the rest is their ability to satisfy the customer by simply telling the truth, getting the job done and THEN standing behind the work ABSOLUTELY - without any song and dance. We have a few service issues, so that remains to be seen. That all begins next week. The SERVICE DEPARTMENT sets the tone for the entire organization - PAY ATTENTION RNR management! THREE names who have been in the forefront during this process were our sales reps and the service rep doing our walkthrough. BOB SANDENO, STEVE PACE and CORI FOSTER, in my view have gone out of their way to ENSURE things were done CORRECTLY and PROFESSIONALLY. When questions arose, they collectively took on the tasks and remedied any questions or concerns immediately. From the beginning, we agreed as these were new units, with new engines, some questions just couldn't be answered at the moment and "I don't know" would suffice. I simply asked NOT be "fed a line" - had that happened, the purchase would be off and they could explain their rationale to someone else. My expectations were FAR EXCEEDED by these folks. Straight up answers to straight up questions. We all want the bottom line, so here it is. Would we purchase another motorhome from Rnr RV. Qualified probably. 1. As long as BOB SANDENO, STEVE PACE, and CORI FOSTER were involved in EVERY aspect of the pre-sales, delivery inspections and immediate post sales issues - then, ABSOLUTELY. They EXCEEDED my expectations in every regard and ensured both my spouse and were comfortable with such a large purchase. 2. Because any purchased unit is YOUR PROBLEM once its off the lot, I took more time than usual inspecting the unit prior to delivery, A LOT more time. Probably ruffled a few feathers in the process, SO WHAT! I also mentioned for them to go find something to do while I was looking at the unit so they were forewarned. Not my problem. 3. During my inspection discovered items that were missed in the PDI (pre-delivery inspection) - now are documented for further service. Personally, I believe the PDI was pencil whipped so I took even more care while inspecting the vehicle. Welcome to US Military training. TRUST BUT VERIFY! 4. Prior to delivery, service wouldn't entertain ANY questions from me, despite the fact we had signed the contract for the unit. I hadn't been assigned a "Service Advisor" and wouldn't until the unit was delivered (therefore OUR problem to deal with warranty issues - garbage!) So, I started talking to Winnebago and Mercedes directly - much more helpful. Be forewarned. 5. To end this missive - please refer to item 1 above - those folks made this transaction possible. Everything else remains to be seen. 6. I'll say it again just in case you weren't paying attention. Purchase again? Qualified probably as long as the three individuals mentioned are included.

I signed up for the 15% off RV service and come pick up your RV since I an about a 1/4 mile away…read morefrom the northside store. Three calls did not get a call to schedule. Was told a message was left. No message on my phone. Went with PNW RV mobile service who I had used before.

What an amazing fund this place is!!! I have been looking for a used long bed 4x4 all around…read moreSpokane and kept driving by Mt Spokane Truck....then I followed my gut that said stop here... So glad I did....within a few hours I had my dream truck and the guys did everything to make my dreams come true. 1. Fast financing 2. Worked with me on a few items I wanted to have repaired. And they did it without beating me into the ground or uping the price. 3. Super reasonable!!! Igor, Travis and Curtis thank you si much for making me extremely happy with my purchase. I'll honk at you when I'm driving by....

From the owner: Thank You for Choosing Mt Spokane Truck and RV The team at…read moreMt Spokane Truck and RV would like to welcome you to our dealership in Mead, where we're confident you'll find the vehicles you're looking for at a price you can afford. Come and check out our full selection of reliable vehicles. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. Lots of folks in Mead count on the high-quality vehicles and services found at Mt Spokane Truck and RV, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!

If I could give a negative star rating I definitely would I live 200 mi away from the location of…read moremy purchase and I went and seen what I purchased three different times third time put a deposit fourth time paid for it in full with cash. I have entirely too many things that went wrong after they took the cash. They keep avoiding contact with me and will not communicate at all. They go including chairman and CEO. I would not recommend this organization anybody at all. This place never did a PDI inspection at all It is a dirty when it was delivered It was scratched on delivery no keys no propane tanks The battery was dead exhaust fans don't work no hot water cuz the hot water heater doesn't work no keys when they delivered it no power cord The list goes on and on and on

My wife and I were shopping for a new RV and stopped in Appleway. We prefer to shop on our own and…read moregrab a salesperson if we have questions. We were told we had to have a salesperon with us because of insurance (funny...no other RV dealer had an issue). We said no thanks and turned around to leave and the owner(?), manager(?), said "F*#k you, don't come back". Good to know their thoughts on potential customers before we committed to anything. And, no, we won't be back. Wish granted.

The short: Brian and Selkirk RV are awesome!…read more The long: my family and I are camping at Farragut State Park and had an emergency type situation happen. I called Selkirk RV and got Brian who immediately put me at ease. We needed a part, he checked stock, and assured me they had what we needed. It was late in the afternoon, so he coordinated for me to come in the following morning. I arrived, everyone was friendly, got what I needed, and was on my way. It's always nice dealing with helpful people who seem like they truly care. Thank you, Brian and Selkirk RV!

I called this place to ask them a question the service guy Cameron spent about 15 minutes on the…read morephone with me. He also brought on another tech Cart so they could help me with my issue. I was able to get it fixed myself and not have to spend any money when I thought I was gonna have to spend a lot. These guys are great people. I recommend them 100%. Thank you again guys

I worked with Lou at SVRV. He was attentive and always responded quickly. I purchased the trailer…read morefrom out of town and he worked with me to make the pick up process smooth. Thanks Lou.

I contacted the dealer about an RV I found online and received a prompt response from Lou Zebedeo…read more We was very helpful and responsive - this was my first RV purchase and he helped me figure out how much trailer my vehicle could tow, etc. When the vehicle I was first looking at didn't quite fit what would work, he found another and I ended up with a great trailer at a great price and great service! We love our trailer and the experience of purchasing it was perfect!

Just got off the phone with Mike from Freedom RV. I've been waiting 2.5 months for the clear title…read moreon the rig I paid $19K cash on. I was supposed to have my title within a week or so, but instead I'm getting the run around. I'm stuck in Texas waiting to register my rig, and I can't go anywhere because they have dropped the ball on getting the title to me. They sent my title to the wrong place after I made an extra trip to sign paperwork to change where it should be sent. I'm trapped here because they won't get it together and figure out how to expedite my title. At this point, I can't recommend sending your business here. Really hoping they will help me out and get on it. Update || 6.16.17 || Well, I just received my title in the mail after four months!! Relieved to have it in hand. Mike was helpful throughout the process, despite it testing all of our patience and frustrations sometimes making their way through. Tara, the woman who originally sent my title to the California DMV wound up being relatively unhelpful. There was a point I called her six times over the course of two weeks leaving voicemails, and I didn't hear back from her. I'm not sure what her situation is, but having sent my title to the wrong place and then not making the effort to call back and help get it sorted through didn't leave me with a great impression. Perhaps she has other things going on that made it a challenge. I wound up having to send in a request of release to the California DMV instructing them to call me for a mailing address, and they sent it to me. All in all, I really appreciated Mike's help. I wish the title had been sent to the correct address in the first place, but what're you gonna do? If I'd received better service from Tara, I would make this a five star review. But the fact remains that the error was made, I was given justifications instead of apologies, and left much of the time to sort out someone else's error on my own.

I would not recommend. Sales process was mishandled every step of the way. After that you can…read moreforget about getting service done there. They are clear when you call that they are always booked out at least a month. They give the impression that they could care less with a very dismissive attitude on every call. I purchased a brand new travel trailer that needed a repair and was also told it would be a month. I will go elsewhere for service and for my next purchase.

These guys are the absolute best…read more We had an older 40' class A (I quickly learned that A stands for aggravation) coach and after spending $$$$$ at a large well known dealership/repair center things still weren't working properly. Repairs we paid for were shoddily done or not done at all It was a happy day when we stumbled onto R&L. Adam in the service department is AMAZING, honest, more than fair, doesn't take shortcuts, does great work and tells it like it is. The thing I really appreciated is he didn't bad mouth the other shop's work and lack thereof, he just explained how and why he would fix what was going on. In a short period of time he had everything safe and working as it should. . When we made the decision to go with a vintage travel trailer we sold the coach knowing that it was safe and in good working order. So now we're back for round two with a vintage travel trailer. I'm thrilled with the suggestions made and the work being done. I highly recommend R&L RV's.

We were looking for a nice rv to live in for the next 6mo while our house is being built(yay…read moreright?) so we had a smaller budget but needed something spacious enough for two adults and two dogs. We searched high and low online and decided to go to a dealer. So we stumbled upon R and L rv, and Craig showed us at least 8 rv's that were within our price range and we found the one! Upon buying it they did a lengthy inspection of it, fix the minor things, cleaned it fabulously! Would have earned 5 stars but after leaving their place we noticed one of the taillights is out...

Chris was our Salesperson. Cori handled our onboarding and tutorial of our new Minnie Winnie. The…read moreentire experience over 5 months was fantastic. We did a great deal of shopping. Looked at the RV models over and over. Chris was patient, and answered all our questions. We negotiated a great price. Their team had to fix a few things prior to us driving off the lot. Did that. Gave us a solid trade in value on our older RV. First time buying. Hoping all goes well this first year. Will check out how they handle service calls. Keep you posted.

They are no better than Camping World. Don't believe…read moreanything they crooked sale man tells you. It's all lies. Was told the 2009 Tifgin was completely serviced and ind inspected. One example Transmission supposed to be serviced. Found original filters still in. That's just a small part of the crocked bastards BS LIES TO BAD WE CAN'T LEAVE NEGATIVE STARS

We called John McDaniel when we needed an RV we were interested in inspected. We're about 250 miles…read morefrom the dealer, so having someone look it over in person was a must. John was very easy to work with, very responsive to our questions and was able to schedule within a week of our contact. After his inspection he called and spoke with my husband about the issues he saw as more important. We received the full report (almost 200 pages!) the next day. It included a LOT of color photos illustrating the issues. This allowed us to advise the dealer of concerns and we'll be taking the report with his next week when we go to pick up the RV so we can refer to it during our walk around/walk-thru. We highly recommend John and his company and would use him again without hesitation.

Excellent service. Very thorough inspection. The report was very easy to read with lots of…read morepictures. John was very prompt, professional and helpful.