Came in for a regular pedicure June was very sweet and thorough. Very nice foot massage. Adjusted the water temperature. Did not feel rushed. read more

Cleo Nails & Spa - My gel powder chipped after getting it done yesterday. Luckily i have time to come fix it today but a little dishartening - Nail Salons Near Me - New York, New York

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After my favorite nail place closed down, I was mortified I wouldn't be able to find the kind of care I have previously received. Cleo's makes for a nice replacement to my old haunt. It is a very spacious and cleanly operating nail salon. They have massage chairs for pedicures, tvs to watch (usually when I go there it's on nature programming), and also play pop music. So it definitely isn't a stuffy atmosphere. They also have an interesting selection of specialty nail jobs. I haven't tried any, but for a special occasion I may come in and see. I suppose one of the best things I loved about my old place is being recognized when going there. Here, it hasn't happened yet because I've only gone a couple of times. It definitely makes a difference when you walk in and the staff looks as you has a familiar face rather than a sale. They have a nice sized parking lot in the back, which depending on the time of day will probably get busy due to the restaurant next door. read more

After a relaxing day at the spa, I looked down at my feet and said damn I really need a pedicure lmao.. So I was coming from Great Neck and Cleo Nails & Spa kept coming up top on the list for pedicures on Yelp. I read a few great reviews and one detailing a horrible experience from someone I follow on Yelp and that had me so hesitant to give them a try. But I talked myself into going just to see for myself and I am so glad that I did. Upon entrance I was greeted by whom I want to assume was the owner. She just was exuding this boss attitude lol but she told me to choose and color and I told her I wanted a pedicure. All the other workers were occupied doing gel manicures so she walked me over to the pedicure station which is very nice might I add. I said what kinds of pedicures do you do and she pointed to the wall where they had all their specials listed and what they included. I decided on the $28 Jello Pedicure because I was intrigued and it included a hot stone massage which made me excited to try lol. A man came in a he took over my pedicure and he was amazing. He was very detailed and I loved everything about the pedicure. He took his time with me and I felt good when it was done. The massage chairs they have are comfortable also and I just fell in love with this place. I am thinking about switching to making it my regular spot but I have loyalty issues lol. But I definitely recommend this nail salon to anyone in the area. Very clean and they even use disposable tools :) read more

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I'm always on the hunt for a new go-to mani-pedi places. I came here last Sunday to get a pedi. When I walked in I was the first customer in the joint! I had the pleasure to being treated with my very own space heater (a first from the many nails places I've visited!). It wasn't that it was cold inside the salon but the owner (I'm assuming the owner) wanted me to warm up from the cold outside! This crazy cold winter we are having has made my heels so dry! Upon looking for callous removal, this place popped up with another reviewer mentioning how baby booty smooth her feet were! I opted to get the Spa 2 pedi (I think this is what it was called - it cost $45). After about an hour and a half of pure feet heaven, my polish was dry and my heels/feet were baby booty smooth. The customer service in this place is superb. My nail technician was concerned about my nails getting ruined when I put them back in my uggs - so she wrapped it in saran wrap to protect it! I'm definitely coming back here! read more

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Cleo Nails is my favorite nail salon! The salon is clean, the manicurists are professional and super friendly! They accommodate your schedule and always find a way to fit you in, even if you come a little too close to closing time. They offer 6 pedicure packages, gel mani, waxing, massage and more. Cleo Nails care about customer service. Their rewards program is their way of saying thank you and they're constantly adding new nail polish colors and new, relaxing massage creams/oils. I usually get a gel manicure, and I love that they put fingerless gloves on to protect your hands for UV light. They truly care about your experience! Tip : Parking is easily available behind the salon. read more

Cleo Nails & Spa - Nail Salons Near Me - New York, New York

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Loved the service I recently got here from Cleo Nails. All the nail technicians are friendly and professional. The place itself is comfortable and clean. Relax and watch some TV (there are 2 big screen TVs!) while you get pampered and massaged away during a pedicure. Ahhhh... The massage chair recliners look brand new and clean. The technicians also use disposable instruments (I think this is pretty standard nowadays to prevent infection). I would definitely suggest getting the free membership card so you can earn points for future services. Another BIG PLUS is that they have a parking lot! You gotta love it ;) P.S. - I would suggest calling ahead of time or going in the morning/afternoon before the Eddie's Pizza crowd starts pouring in next door. read more

Cleo Nails & Spa - Outside Cleo's - Nail Salons Near Me - New York, New York

Terrible nail salons, they barely have options of powder colors, sloppy job, and had to come back to get it to look even worst! Stay far away from this place! No customer skills either read more

This nail salon has really changed since the past few years. Their service has declined drastically. I went to get a gel manicure and in two days it started to chip and the polish came off. Then I went back and she reapplied gel on three of my fingers were it chipped. Then the next day it came off again. Never going back. They need to improve on their quality of their polish. Either it's old or they are missing it with something. read more

So far so good. I also have been to every nail shop on Hillside Ave and rate this well amongst them. The first time I went there the lady boss, Mia, took care of me. I dropped in, told her what I needed and by what time I had to leave. She did it and It was a job well done. My gel French lasted in beautiful condition for 3 weeks. The price was goodand I was out of there with time to spare. I gave it one star less bc it's really no-frills but the gloves for the UV light are a plus. Update: went in a second time, almost at closing, they took care of me right away. Mia again did a fantastic, no rush, very skilled French gel. Price was excellent for the service. And all staff including owner friendly and courteous. No frills, just gets the job done. Will definitely return. read more

I came here with my girls for mani pedis. My girl Alicia is a regular here. She loves their gel manicures. She also likes the way they wax eyebrows. I enjoyed my pedicure. They scrubbed my feet and massaged my feet very well. They did all the procedures well however they sell the cheapest nail polish ever! My nails chipped legit like two hours after I left the salon. What the heck?! Their procedures were great, but they need to buy BETTER QUALITY NAIL POLISH! read more

Nice place. Here's a list of their positives: 1) For their gel manicures, they offer these white gloves with the tips cut off so their clients won't be as exposed to the UV. So smart! 2) Their nail filers and buffers are disposables. Every time you go they open a new pack. Awesome! 3) There's free parking in the back which they share with other businesses but both times I went I got parking. 4) You can sign up for a free membership where you get points. The only negative is that you might have to wait but that's in many salons. read more

Cleo Nails & Spa - Nail Salons Near Me - New York, New York

My favorite nail salon! I work in the city but I only come to Cleo's for my self care! Best service out there, Mia and Song are very friendly, personable and they make my nails beautiful each time :) highly recommend and unbeatable prices! read more

They used to be nice but now they aren't. I felt like they were racist to me. They were so cold. Not sure if their new owners but I'll never go back there. It was such a horrible experience. read more

This place is super clean! That is very important. I got a Special Pedicure and Manicure. I will definitely come back.

It's a husband-wife salon, His pedicure was good, but her UV gel manicure was pretty bad. Plus, she was impatient and unpleasant.

Very bad experience they cut my skin and I don't like them customer service if you are closing time you don't have enough time why you the customer and then after I didn't give them tips and they talking about them language she didn't give me tips or something etc. read more

I had a "nail" emergency today. The manicurist that I've been going to for the past 25 years was sick today. My nails were in dire straits. I live in the New Hyde Park area , and decided to look for reviews on yelp for help! Cleo nails received wonderful reviews. I had great trepidation about using another manicurist. But, I armed myself with courage. Cleo nails is an immaculate nail salon. I was more than pleased with the glue manicure and replacement of some silk wraps that Anna provided with much skill and excellence. I will absolutely use the salon again when my manicurist is ill or on an extended vacation. I feel a loyalty after 25 years, otherwise I would most happily continue to use Cleo nails! read more

This place used to be so good, especially Sonia. She was the only one that didn't rush through the manicure and pedicure. Now all the nail technicians just rush through the service, just touching then nails with the cuticle cutter. It's a disgrace how bad this place is now. I was a long time customer. Told my whole family to come here. After the past 2x, I will no longer be going here. They barely cut or touch up the cuticles, air bubbles when nail polish was done applying and inaccurate wait times. I would've gladly went somewhere else but they kept saying 20 min, so I waited an hour for subpar service and manicure? No thank you. Do not go here. You won't be happy with the customer service or the manicure/pedicure. read more

You have to rate this place with at least 1 star to leave a review. Personally, I would want to rate Cleo Nails 0 out of 5. I've been coming to this salon for about 5 or 6 years. It used to be called Lavender nails now Cleo. Obviously I was a regular customer up until a few days ago. The owner (the man) is the nastiest person you can ever come across and his side kick (the older heavy set and short Asian woman) is the nastiest woman ever. Recently I was very unhappy with my nails as he did a TERRIBLE job on my acrylics. Not even 12 hours later and there were gaps under my nails, they were lifting? And the paint job was horrific. I went back the next day to have them fixed. I wanted them removed so I could go back a few days later to have my usual girl to my nails (Anne). As soon as I walked in those two began yelling at me and laughing at me. After being verbally attacked in English (and korean), the Asian woman got in my face screamed at me, skimmed her finger at my nose pointing at me in the face...that's when I lost it. I stood up and got in her face as well. She then proceeded to call me a bitch and not mannered. Mind you, I asked them to please remove my nails and told him I'd be back on Wednesday to have them redone the right way by Anne in the following days. The entire time I took the verbal assault by both of them with grace and professionally. Things got heated when she (again) got directly in my face and pointed her finger at me nearly touching me. The fight was so bad the man stood up and started screaming again to the point where other customers noticed. He then RIPPED OFF my acrylics and gave me back my money. For being a loyal customer for 6 years the customer service I received was HORRIBLE and I've been loyal to that place for YEARS bringing my friends and family along too and introducing them to this establishment. I would NEVER in my life go back to this place. Ladies and gents, don't give this place your business. If they can treat their loyal customers that poorly I wouldn't recommend going here. I was in that place every week for pedicures. The man is a terrible owner, he literally doesn't give a shit about anyone and has the worst attitude and the fat Asian woman is disgusting and is the nastiest person alive. Stay clear!!!! read more

For last few years, I have come to this place, biweekly. I enjoyed their company, and I enjoyed that we always had a conversation, etc. I decided to get a new gel set, and was guaranteed by the manicurist, that it would last me longer than the set I had on before - lasted me 12 weeks - So I didn't mind paying $65 dollars for it. But, FOUR days later, I took the nail polish off and two nails popped off, and they were all lifting. I understand that they have no refund policy, but I paid almost 100$ with a gel set, and a pedicure. Not to be taken lightly. Then, blamed me for having sweaty hands. Meanwhile, I had a different set on for more than 3 months. Then, they proceeded to rip the lifted nails off my nails - creating my nails to become damaged and sensitive. They then offered a new set and a gift certificate, and I demanded a refund. Because, I don't want to have to go through another almost 2 hours of taking off the nails that I had on, and putting a new one on. And then, having to come back less than a week later for them to fix their mistakes. When I gave them my credit card to put the money back onto it, the owner proceeded to rip the card out of my hand, and when giving me the receipt for the refund to sign he practically ripped the pen and paper out of my hands. Customer service, not good at all. You can't blame the person for wanting their money for something that was done in a bad way. Very unprofessional. Also, don't guarantee something, that you don't know the outcome to. read more

I've been a customer at Cleo since before these owners took over and have been going there for 15+ years. My husband had gotten me a gift certificate for $250. last Valentines Day and using it since. Owner would not let me finish out my gift certificate because it recently expired. NOT good customer service. They know who I am as a customer and I nor my family will EVER go to this salon again, By the way.....I bring my own colors and never use theirs. I myself am a business owner next door to this salon. Rosemary read more

I was pleasantly surprised by this nail salon. The nail technicians knew what they were doing and my acrylics turned out great. The only pitfall was that they don't do nail designs but I should've called ahead and asked. My acrylics lasted about 2 weeks before one fell off. Overall good costumer service, nice workers, and cleanly workspace. Would recommend this to others for a relatively cheap, quick, low-fuss manicure. read more

Sonia is amazing. She's professional, kind, detail oriented, timely, and an absolute pleasure to interact with. I will never go to anyone else for my pedicures (which are meticulous) and massages - thank you so much Sonia! read more

I've been coming here for years and they're so friendly and welcoming. They take the time to know their customers on a first name basis and actually talk and interact with you unlike other salons where you can go a full manicure without being spoken to once. If they don't get it perfect or at least the way you like it they are always willing to go the extra mile to re-do it or make sure you get exactly what you want. If a nail chips or breaks within a day or so I just go back and they always fix it free of charge. And the owner does an amazing job on eyebrows! I won't go anywhere else to get my eyebrows done. And in addition to all of that they are extremely clean!! read more

They are amazing at just pedicure manicures but when it comes to tips and designs no look else where had acrylics tips done last week and lost 3 already...they are nice people but for professional tips I'll stick to bayside salons. Plus the price ridiculous why spend 55 dollars when in queens they are 25 dollars... read more

This is my favorite nail salon by far. Clean, friendly, thorough job. Super impressed with my pedicure. I've never had my callous scrubbed so thoroughly before. My feet are baby soft. read more

Very nice, clean place and never had to make an appointment... just dropped in and there was always a tech available. Great service and excellent pedicure that lasts. I especially appreciate that they use disposable files and foot scubbers. Have returned several times and they are now my go-to place. read more

Very nice, clean place. Cool pedicure options. I got a regular manicure and special pedicure with Grace, she was sweet and her massages were wonderful. She made me feel very relaxed! read more

This was my first time here. I prefer to wait until I have visited a place numerous times before I give my opinion. I will share my experience thus far. Their most expensive pedicure is $60.00. I asked for the "special" pedi which was ($23.00) it comes with a hot stone massage. It wasn't really worth the extra $ vs. the 18.00 regular pedi which is the same thing minus the stone. (The Regular pedi still comes with the manual massage) which lasts about a minute each foot. Cons: I disliked that I wasn't given a thorough exfoliation of my feet. I understand that you have to pay more for callus removal and such but I didn't expect that but I expected at least a through scrubbing with the exfoliating towel and the other tools she used on me. My foot still feels how it felt before I came in here. I feel I could have done a better job exfoliating at home. It only lasted about a 30 secs each foot. Pros: brand new tools for each client! Very important to me! Also, was given a manual 30 sec neck/shoulder massage while my toes dried. Which is not always provided every salon you visit! It was a pleasant surprise. I don't think I would come here again (just personal preference) but it is a nice, clean and spacious salon. Another pro: I came at 5pm on a Tuesday. There was no wait time, which is awesome. read more

Cleo Nails & Spa - I prefer to wait until I have visited a place numerous times in order to give my opinion but I will share my experience thus far. - Nail Salons Near Me - New York, New York

My wife went there yesterday to meni pedi .she had really really bad experience to go there location .if u have less time to closing you should tell your customers we r closing so I can't take you but u did take her and horribly job .not communicate with her and while they do them job but rush rush n great job .so much attitude .not professional. So just let you know be careful other customers . read more

Love this place. They do a great job and are all so friendly. Always willing to accommodate. If they are too busy at the time and you don't have an appointment, they always tell you, I never end up waiting around. read more

New to the area and found an ultra convienent nail salon! Great atmosphere, friendly service. Appts are scheduled correctly so you barely ever have a wait & no overcrowding, even as a walk-in. Married couple/owners are very warm and welcoming! read more

I've had mixed experiences at Cleo. The positives are that I haven't waited long when I've called and then gone or even just as a walk in. The pricing is comparable with other local places so their hours make them a strong option. However, I will not be going back. On Sunday 12/9, I got a powder gel manicure, which usually lasts about two weeks. The following Thursday 12/13, one of my nails came completely off - in one solid piece. It looked like the color was a press on nail. I went back and they fixed it for no charge and I said to myself, ok it's not a big deal. Well, now today, Monday 12/17 a different nail has come off all in one piece. This is unacceptable for a $35 powder gel manicure. I've paid less and gotten 3 weeks out of one before from other places. Be warned! read more

Cleo is such a great nail salon. All the staff is extremely friendly and do a great job. Very relaxing environment, You never feel rushed.

Walked in with no appointment and was helped immediately. It is a very neat and clean salon. Ann did my pedicure first and was great. Concentrated on me and was very professional. The manicure was next and Ann did a great job. Simple manicure but the hand and back massage was a surprise and treat! Would recommend to others and will be returning! read more

Nasty attitudes! I decided to drive here today based on the great reviews, however, it will be my last time ever coming here! I was intrigued by the Jello Pedicure and was interested in finding out more about it. I walked in and asked a woman about the Jello Pedicure. I asked her simple questions such as the price and if the Jello Pedicure has any specific benefits such as soothing callous or hydrating the skin etc. Yelpers, you would think that I was asking this woman her social security and bank account numbers! She began to appear visibly IRRITATED, didn't answer my questions and basically just tried to rush me! I kept my composure but for a minute I really questioned if I should give them my hard earned money. I proceeded to sit down and another customer began to talk to me briefly, when this same woman is waving her hands and raising her voice from the back demanding me to pick a color. I told her to please just provide me with one minute because I was getting suggestions from the customer when she kept demanding that I pick a color! She basically tried to make me feel like I was an annoyance as opposed to respecting me as a potential customer of her establishment. I proceeded to ask her for her name when she responded, "For What?!" After her response, I walked right out. I didnt feel welcomed at all. What a nasty, nasty woman! I am not sure if she is the owner but she was a complete embarrassment to all of the hard working nail salons in New York! She was an older asian woman, short and on the heavier side. If you see this woman...run for the hills. I am trying to not use the race card, but I can't help but wonder if that was the reason why she was so disrespectful. No one deserves to have a stressful experience at a nail salon and I would never EVER return their again. read more

Refuse to go anywhere else. This place is my favorite! So clean and they are so friendly! Love the loyalty card!! Already got a few free mani/pedis! The jello pedicure is amazing! read more

Very friendly staff, calm and relaxing environment, No overwhelming smell of chemicals. I had a gel french mani, but i wish they had made the whites a little longer.. Oh well! read more