I have been to Venus nails twice now. I feel like we should always give any local business at least twice.
My first visit the reception desk was extremely friendly and polite and I was taken right in. The lady that did my nails was in the second chair from the left back near the back of the business. She could not speak English as far as I could tell, and she absolutely devastated my cuticles. It was the first time I had a dip polish, and that looked excellent, but my cuticles were annihilated.
Again, I believe we should always give local businesses at least two times to show who they are and especially when you can get a different representative. I went back again in January 2023, about four or five weeks after the first visit and I got a gentleman named Van. This time I went with my coworker, but I don't know her ladies name. Van did a good job on my pedicure and was really personable and I enjoyed his conversation tremendously. The only complaint I have about my pedicure is both of my feet were left a bit raw from the scrubbing, which made it hurt to walk. It was definitely very sore for a couple days.
When we were moved over to the manicure area we were seated with one chair in between my coworker, and I which was nice. Again, the conversation with the van was amazing and I really enjoyed meeting him. We talked so much that I did not even pay attention to my nails until I actually got in the car and I noticed a few things but when I got home, I really noticed all the imperfections. I got a dip manicure and most of the nails the color did not go to the edges or even close. Within a week or two it started shipping and by week number three several of my nails had almost crumbled I don't know how else to explain that.
I really hate leaving a three as a result of my two visits however, it would be nice to let people know what could happen. It's very disheartening to have these results after having such an amazing conversation with van. Had a really known the extent of my nails on both of my visits prior to leaving. I would've said something. If I could rate the conversation of my second visit as an indication of excellent service, it would've been a five. read more