Very nice, reasonably priced hotel near the airport. Comfortable, especially after an overnight…read moreflight. They let us check in and get some sleep in the late morning. After touring the area during the day, we got a comfortable sleep overnight which helped us to acclimate to the time change. Also has a nice, reasonably priced breakfast.

Clean, hip, reasonably priced, convenient from the airport (we took a taxi), good breakfast,…read moreEnglish spoken here, they allowed us an early checkin. The only drawback was the smoking section in front of the front doors (smelly & lots of cigarette butts on the ground outside). Good breakfast (additional price for this). Feels like Europe!

For a airport hotel this was okay. We only spent 1 night here but here are the details…read more Standard hotel that has gone through renovation recently (according to some of the other posts). Airport is 5 minutes away and there is a shuttle that will take you there. A schedule is posted at check in that includes shuttle schedule from the airport to the hotel and vice versa. There is a slot of times that is bolded and according to the staff member those are the bigger shuttles. You need to book the time and let them know if you want to be on one of those shuttles. Rooms are spacious and clean. Interesting design in that there was a second door just after the main room door. So you enter your room, the bathroom is just to the right or left and then there is a second door that enters the sleeping area. Bathroom had a sink area, shower, toilet and bidet. All soap is in refillable pump bottles but it was a good selection. Body wash, shampoo, conditioner, hand soap and lotion. Bar fridge contains small selection of chargeable drinks and there is also snacks on the table. No coffee maker, just a kettle that you can use to make Nescafé, which is provided. Our room had 2 singles pushed together to make a larger bed but was made up as 2 beds. Sleep was good, pillows (you get 3) are on the softer side. Again , standard hotel, nothing spectacular or memorable.

What could improve? 1. Shower doesn't work. Yes, I know how…read moreto use it. Awful morning experience. 2. Internet doesn't work. You can check email but that is about all. 3. Minibar snacks are all over the desk. I'd like to use the desk as a desk without junk food staring at me. 4. No electrical kettle in room. Water available in lobby only when people are checking in.

If I could give this hotel six stars I would. We received Exceptional customer service by the front…read moredesk on our two visits in the last month. At the end of January we arrived very early from our overnight flight from the USA and were able to check in at 7am! I believe that Airin (spelling) checked us in and he was super helpful. As platinum members we got access to their very nice executive lounge and breakfast at their large buffet. Because we had an early flight again the next day and would miss it they gave us breakfast access on the morning we checked in early. It was an impressive buffet. The best part of both stays was the upgraded room - it was a very large suite with a second bathroom. Wow! Very comfortable bed and nice bathrooms. Doubtful they would do that upgrade in the US. The executive lounge was very nice with good food and a very friendly staff. We used in for dinner on both visits. Our return visit had the same exceptional customer service and upgraded room. Alejandro was great at check-in. The hotel is close to the airport with a free shuttle. We didn't figure out how to catch it at the airport but we used it to go back both times. It was very handy. It is about 20 mins (no traffic) into town via bolt /Uber/taxi. Highly recommended!

Reception greeting was grand but this hotel is way way too big .... Think Carnival Cruise lines…read morewithout the service and deftly w/o the food and laid out terribly in a block style. After getting lost our selves we were reassured when we saw two separate pilots trying to figure out what wing/block they were going to. Rooms are clean and beds. Are up to Marriott standards but our shower head kept falling down.. they need to better!! Biggest pass along - DON'T EAT HERE it is awful; worst gristle loaded terrible tasting hamburger I think I have ever had .... Jump in an Uber and find something to save yourself the disappointment. Spain has wonderful cuisine and Marriott should be ashamed!!

A decent independent 3 star hotel which is close to the metro station hence you can leave early to…read moreconnect your flight from Adolfo Suárez Airport.

Our relationship started off bad. I booked this hotel because it had free transportation to and…read morefrom the Barajas Airport. Well, turns out you have to call them to come pick you up. I did the math and the 20 euro cell phone call was the same as the 20 euro taxi ride across the street. Long story why I didnt walk. I get there and check in...kinda reminds me of Psycho....strip club across the street. I go up the sole elevator to my room. Open the door. AND SHRIEK IN HORROR! I stood there afraid to take off my shoes for the first 15 minutes staring at the likely semen stained bed spreads. I went across the street (not to strip club) to buy a pack of cigarettes and chain smoke until I relaxed. I got on Facebook, complained a lot to my friends and decided to make the best of it. I went back upstairs and threw the nasty quilt on the floor and took a shower. Note; the place is a shit hole but the shower heads have these disco ball light changing things in them, really strange and the money your disco shower costs could have gone to a maid service. I rolled down the sheets and found only 2 hairs, neither pubic and tried to turn on the television. I had only a few hours to sleep and the remote control had semen on it (literally) so it all worked out in the end. The matress fell off the bed at one point, which by then, I was laughing about everything. I itched all night, but I m fairly certian it was psychosematic. Anyways, it s loud. Really loud and scary and kinda resembles that crack motel Tom Hanks stays in when he first becomes a grown up in BIG. Chalk it up to experience.

Staff are extremely helpful and ready to assist you with any and all accommodations. They helped us…read moresecure our shuttle to the airport, recommended a lovely place for lunch, and let us check in early after a not-so-great morning of flying. Above and beyond excellent customer service. The rooms are clean, quiet, and comfortable. Toiletries are available if you've forgotten anything. Really quite tidy and worth the little extra the precise details.

Stayed at his hotel twice in the last year when I had a late arrival into Madrid and an early…read moredeparture the next morning. Their shuttle runs later than other hotels in the area, so my hand was kind of forced. Front desk check-in is painfully slow. The hotel is nothing special and I find the beds rather uncomfortable and the A/C doesn't seem to go low enough. I pray I have no more late night arrivals and can stay elsewhere next time.

What a great find! This hotel is amazing we got in late dinner was still being served until…read moreMidnight. Woke up to an amazing breakfast buffet which was included. Gym, and pool was a great addition! I recommend this hotel to anyone! The room was very comfortable AC and actually pretty roomy for a European hotel

So our flight was cancelled so we were hooked up with this hotel for the night. It was super cute…read moreand clean. Room was clean and bed was comfy. Hotel had WiFi, pool, and dining area. They serve breakfast, lunch and dinner. There any many restaurants near the hotel And even a jazz club.

After reading all of the reviews of this place and knowing its non central location I decided to…read moregive this hotel a try... upon walking in the door I realised the reviews were overstated, however I still gave it the benefit of the doubt. The rooms are not bad, however they are not as amazing as everyone has made them out to be. I will say this is good value for money as you get adequate accommodations within a nice walking distance to the end of the underground line which will take you to city centre. In all honesty I cant complain for the price so I am just trying to be as honest as I can be without discouraging people. The price is the biggest plus here, and everything else is clean but old. I am not sure how old some of the reviews were that I had read but I did book this in a rush. It is also very close to the hotel with a dedicated shuttle that can be summoned at anytime to take you to and from the airport.

Clean and trendy hotel meant for airport overnight layovers. 5-10 min drive by car. Subtracting a…read morestar mainly due to obscurity surrounding their airport shuttle which has not been operational since the start of COVID. Despite what the the website and telephone answering service say, they do not provide shuttle services either to or from the Madrid airport. You'll have to get a taxi or rideshare from the airport (it actually seems to be cheaper to take Uber). The front desk can arrange a taxi for pickup when you're leaving, but you'll find that Ubers are plentiful around the area. Check in and check out are easy. Staff are professional and courteous but the rooms themselves exceeded expectations. Everything was spotless and though the themed rooms are a little kitschy, the overall design is sleek and well stocked with toiletries and storage space. Beds were comfy and our family suite's bathroom was enormous. There's a small suburban shopping area not too far away but didn't get to take advantage as we arrived late at night.

My partner stayed here during our visit to Madrid. Our stay was almost completely positive from…read morearrival to departure. I will keep this review simple by just listing pros and cons. This is not the Ritz... if that is what you require look elsewhere rather than being a jerk on Yelp. Pros: ======= -Staff was friendly and accommodating. -The room was clean, well supplied, and of a comfortable size. (Not big, but not uncomfortably small.) -The food at the restaurant downstairs was wonderful. I am not a food snob by any means, but the selections were tasty, and fresh. (Here the staff was especially wonderful. -The blackout curtains were great. -I heard a jet ONCE and it was a low hum. Cons: ====== -The temperature in shower was unstable day and night. It would go from hot to searing to tepid on a dime. Would stay here again for sure.