BEWARE A1 GUTTERS and the owner Erik Martin! He stole $4000 from us. After months of delays, Erik…read moreclaimed he could not do the job the day he was supposed to start work. That was four months ago. We filed a police report for felony theft, and will be reporting A1 to the state licensure board for illegal contracting. Don't make the same mistake we did. Please protect yourself and take your business elsewhere.

Same story, different year. I really should have known better. After blowing me off a couple of…read moreyears ago for gutter cleaning (they installed the ones over my shed), they repeatedly didn't show up. There was no notification that they weren't coming; it was always next week, next week. This year, I gave them another chance, and it was Deja Vu all over again. They'll show up if you want new gutters, but be aware that the after-sales maintenance is nonexistent.

Just wanted to mention that I received excellent customer service today at this store. We had a…read moreshelf from a bookcase that needed touching up. The person who assisted me was Bill and I received excellent customer service. Since only a little stain was needed, he applied the stain to the shelf himself. He did not charge me anything either. Great customer service is sometimes hard to find but that is not the case at Madison Flooring and Paint. I have gone there before for larger projects and have always come away satisfied.

Madison Flooring has shown us exceptional customer service. They were helpful in the showroom,…read moreallowing us to take a very nice large display home for a few days. Kathy came to our house herself and measured out the floor for our new carpet. She was scheduled at 2:00pm and arrived at 2:01pm. Awesome. So far they have exemplified our expectations for high standards, professionalism, punctuality, and they have kept their word.-Chris W. Thanks Kathy

The installation of our storm door went well and we are very pleased with our new door…read more We will certainly tell our neighbors about how well our experience went with you company and the installer.

Wilson Lumber is a long standing business in Huntsville. We are looking to purchase a nice screen…read moredoor for the front of our house. We have gone to big box stores and didn't see anything even close to what I want. We took a ride up the Parkway to check out what Wilson Lumber has. Inside the store is going thru a remodel so items are not out for viewing. I did speak with a sales representative and was able to see what they stock and what they can order. On the floor I did not see anything I liked. I was given a catalog and a business card with a url for a website they can order "custom" screen doors. I looked at the website and didn't see anything I liked. I will keep looking. If you have building remodeling needs, Wilson Lumber has the expertise to help you build what you want.

absolutely horrible. everything they touched is falling apart. my poor mother. Cheaper does not…read moremean better. stay away.

Triad did an amazing job getting our floors done after a busted pipe ruined my floor. Very…read moreprofessional and communication was awesome! Highly recommended!

In need of (shingled) roof replacement on our 1978 home that we bought just 9 years ago (getting…read moretoo difficult to convince the home-insurance agents that it's less than 15 years old - absent documentation). We'd had several outfits here for inspections and estimates, most of them wanted us to submit "hail-damage" insurance claims, and then they tried to tell us, "Oh no, that won't raise your premiums at all!" We called BS on each one of them. The "WAG'd" verbal-ONLY estimates that we got were all over the map. Enter HomeSafe, and John May. Phone call "about 15 min. out." Firm handshake, and some get-to-know-you conversation about history on the property and roof. Well prepared to discuss several grades and price-points of shingles, drip-edge, flashing repairs, brick-to-roof transitions, ridge-vent, decking repair, snow-and-ice treatment in the valleys, vent coping, clean-up, et.al. Probably a good 15-20 minutes on the roof, and further discussion about what he observed and documented. Our position: "done right, and with the best materials." Then the BIG question..."how much up-front?" We were surprised. John: "Nothing. We get paid when you're happy with the job." A few days later we had a WRITTEN contract in-hand, and for a VERY reasonable amount (double-digit thousands less than one very prominent local outfit). We went on the schedule for 3-4 weeks out. Dump trailer arrived day prior - parked on concrete - all debris to go directly from the roof to the trailer. Crew showed early AM for two days. Brought tarps to collect stray materials that fell from roof. Clean-up afterwards was pretty good, considering bushes / flowers / pool to work around. Had a couple change-orders (adds) that were easily accommodated. After they were done, I did my own hard look at the work - found a few nit-noids - let John know. Together, we hit the few points on the roof, confirmed the needed tweaks, and folks were back the next day to make the fixes. Money changed hands the next day, and John even brought the wife a new "hummingbird swing" that had inadvertently "disappeared" in the cleanup! We've been in the area almost 9 years, and eight times have had to contract for work that we couldn't do ourselves. HomeSafe is only the second time that: we've felt we'd not been taken advantage of; we've not had to "fight" to get the job done correctly; we've not been displeased with the final result; we'd not had to pay at least 50% up-front. John's card in on our refrigerator - permanently - for other services we might need. Y'all can't go wrong with these guys!

HomeSafe Roofing did an amazing job on our roof replacement. Jake and Marcus are first class and…read morekept in regular contact and stayed on schedule. A minor repair was needed and they did it without having to be told about it. Great work.

Alabama Pool Kings (APK) gets highest ratings for customer service & integrity! Through no fault of…read moreAPK, we received a "new" custom spa from the manufacturer (CalSpa) that was damaged. While CalSpa distanced themselves from the problem, APK stepped up & ordered a replacement spa. Dustin, APK owner, incurred additional out-of-pocket expenses on the new spa & accompanied the delivery to ensure everything was done right & we were happy. APK staff are knowledgeable & friendly. Janie was amazing throughout the whole ordeal. APK delivery guys were great! John & Fred were efficient, smart & strong - they handled the delivery & placement of the spa expertly. We appreciate APK & how they turned a bad situation into a winning outcome. We would do business with them again! Thank you APK! Kerry & Brenda

Great Service! Polite people with great prices and great attitudes. I went in to treat my pool, and…read morethey provided me with a FREE water test and helped direct me to what I needed.

There's a reason WW Supplies isn't BBB accredited, and in my experience it comes down to poor…read morecustomer service. When I ordered tile, it was a special order. Jennifer said she'd order extra pieces for breakage and told me I could return the extras for a refund. When the tile arrived, some pieces were broken. Jennifer first said they weren't cracked until my husband showed her the damage. The order also took more than twice as long as promised supposedly due to shipping but I was never told there might be a delay. I had to call to check on the order myself, which was frustrating. At one point, I was told the shipment was in Memphis and would arrive that day. I planned to pick it up the next morning and asked what time she'd be there. Later, she texted to say it hadn't even shipped. That back and forth was very frustrating. The final straw was when I tried to return the extra pieces, I was told no returns on special orders, the opposite of what I had been told before buying. My husband and I chose to support a local business, but next time, we'll go to a larger store like Home Depot or Lowe's, where we've had better customer service. After we left, I shared how disappointed I was, yet Jennifer texted my husband to apologize that, quote, his wife left mad, instead of contacting me, the actual customer. I found that unprofessional and disrespectful. Based on this experience, I can't recommend WW Supplies, and I'll be sharing my experience with friends and family.

If you are a contractor or do it yourself fur and you have a tile job this is definitely the place…read moreto come to get your supplies the guys at the shop Jason and Greg definitely know their stuff I give you great information won't steer you the wrong way or let you buy expensive things you may not need definitely recommend them you can trust them and they have plenty of integrity they don't sell the tile but they sell practically everything else that you will need for the job

Great !!!!!! Exactly what I wanted!!!! Great service!!! Great results!!!!…read moreDefinitely recommend!!!

Very professional. Explained the process very clearly. Probably told us way more than we ever…read morewanted to know about floor finishing, but it helped to take all of the guesswork out of the process. Showed us stain samples right on our existing floors. Finish turned out perfect. Can't possibly say enough about this company! Would highly recommend!