I am writing another review for Pool Maid Pro -I had written on…read more May,16,2022! I have chosen to leave another review for Pool Maid Pro! I don't know why Yelp would question my intentions what I wrote in the first review is very accurate and myself and my husband are very pleased with the service! The owner is very professional and thorough during the days that she spends doing her job! She was here for two weeks cleaning and making sure the chemicals were working correctly! I would recommend this service to anyone that doesn't want the hassle or time as to what it takes to clean a green pool! We have a sparkling pool and we are having a pool party tomorrow! Please keep this service in mind for the future because they really helped us out!

Excellent service, she came and helped me understand the requirements of maintaining the pool. was…read moreable to get the pool is perfect condition. extremely friendly and professional.

We called and talked with this company 4 times and they NEVER kept their word. They said they'd…read morecome out and never did. They don't return calls. I thought ok maybe sexist so I asked my husband to call then maybe they'd take us serious that we want a pool, but nope still no calls. The lady sounds nice but run down like she's ready to retire. She also stated that they had jobs lined up for like 2 years because of their cheaper price. So I have no clue what it takes for them to take you serious so we had to go else where and our pool is being installed now.

Clearwater is a great pool company. They build our pool in 2007 and over the years have been very…read moreresponsive to any repairs, service needs or just my many questions.. Most recently in Nov. 2016 they installed a new beautiful pool liner and did a great job. Leigh and Ricky are always responsive and do a great job at a great price. We highly recommend them and will continue to call them for any future pool needs.

I have recommended Terry Pools to everyone who's asked. They installed my budget-friendly pool in…read more2020 - great build, zero major issues. And when I've had them, they came right out. Liner slipped a little a while after install, Blake stopped by and adjusted it, no problems since. Recently I had issues with my salt system. Blake came out and did everything to diagnose, make sure it was faulty, ended up needing to replace the cell and flow switch - covered under warranty. I am so grateful as I didn't file anything (I didn't even know if it was covered under warranty), so when I called Hayward they asked if installer did it. I didn't know, called up, and Melinda let me know they had submitted everything and it was warrantied! She let me know what to do to mitigate my algae issues while I waited for them to come out and take care of it. Every time I've called up there or interacted with the boots on the ground (mainly Blake), they've all been incredibly nice, customer service oriented, and have created an overall positive experience. I even requested prior calls because I have dogs, and they've contacted me prior to coming out. Anyone who says differently is clearly someone who no one can make happy! Stand by the company I've recommended since the hole was dug - those guys were AWESOME too (now Trinity Land Specialists, I believe). Hope it says a lot that 4 years after build, I can still recommend this business as I did from start to finish in the beginning. I didn't have all the fancy bells and whistles, but have still been treated like a top-notch customer. That's what you get from this family-owned and operated local company!

Terry Pools helped me to open and maintain my salt water pool. They also replaced my liner. They…read moreare courteous and skilled. I always get a timely response when I have a need. I highly recommend this business.

Amazing job and more affordable than the other custom pool contractors. I had one company quote me…read more10,000.00 more and that came with no concrete. Everything was included with my pool. Everything! I love how my pool turned out and Tony was there every step of the pool process to explain everything they were doing with the pool. If you want affordability and quality then you should have Tony do your pool.

T L Marshall Pools, 143 Oakcrest Road, Huntsville Alabama 35811…read more Buyer beware: (I know this is a long post) ---------------------------- Updated POST.,... American Leak Detection came out and found the problem which was, as expected, at the drain that was newly installed during the $12,700 pool upgrade and liner install. Why doesn't this company follow up with customers request to come back out since there was a leak? I am getting legal help and starting a claim today for monies lost due to leak and the cost to have the Leak Detection folks come out and do the job the pool guy didn't do. DO NOT USE THIS COMPANY FOR ANYTHING...Unless you hold off on paying until you know things are correct. ------------------------------------------------------ Original POST..... We had our pool liner replaced and had the deep end shallowed up to 6 or so feet. The Company that worked on our pool was T L Marshall Custom Pools at 143 Oakcrest Road, Huntsville Alabama 35811 The rocks were added and eventually, the liner was installed. As the liner was being buttoned up the guy told me "Now, don't add water until about 2 hours to give the caulk time to dry". Well, we took his advice and doubled it waiting 4 hours to allow dry time. We filled our pool and started the pump. It was noticed that our pool was leaking at a fairly fast rate and the pool guy points to evaporation. My response was, "Our last liner didn't lose water at such a rate even in very hot weather". Another data point was he reused the stair strips to fasten to the steps instead of buying a new kit. I've asked several other Pool People and they all say that stuff is standard and he was cutting corners. Well I can't make him drop by and check things but I did notice the caulk was flaking off around the pool steps and landing at the bottom of the pool. This was a sign. I called another pool guy since this one wasn't doing anything about it much less returning my calls etc. This guy immediately found two leaks around the steps and attempted to fix them. This guy charged me $125 for the service call and $25 for caulking materials. He quickly stated, "Why did he use this kind of caulk?". This slowed the leak but obviously, there were more. I then reported T L Marshall to the BBB and this prompted a response and he showed back up. He never once mentioned the BBB complaint. He began applying caulk to the same steps and screws around the steps where the liner is fastened. All the while the pool pump was still running and as anyone who works with pools and leaks knows you turn off the pump. Then, as he was leaving that day with his helper he said now you call me if anything else comes up. --------- fast forward. I have sent multiple text messages made several phone calls and left a few voicemails. All to no response. So then, I reported again to the BBB. This time he responded with (copied from BBB website) "The $150 was returned to them and the leak is a result of him not following the directions that I gave to them. Water was put on the pump before it cured. I got in the water and made the necessary repair the leak. It is all fixed now." I answered this response with, "The problem still exists and the business is not returning my phone calls, or text messages. and the like. We waited 4 hours before filling the pool but he had advised 2 hours for cure time and both of us remember him saying 2 hours". What or how should I approach getting this fixed? Call an attorney? Get another Pool Company or Leak Detection company to fix it then write it up again on the BBB? Send the bills to T L Marshall? I just want the pool to be right and over amount spent was $12,700 which he has been paid. I guess he expects me to just go away since he has been paid. By all means avoid this company for all your pool needs. If they can treat me this way they will treat someone else the same.

Showed within 30 minutes of phone contact. Thorough septic pumping job. Scott was very friendly…read moreand knowledgeable. Reasonably priced. Highly recommended.

Said he was coming to do a job for us ,never came.I don't recommend this business,not a man of his…read moreword.

Been living on Redstone going on two (2) years and since our move in EVERYONE…read more(Administration/Maintenance) has always been extremely helpful, tenacious and considerate on all actions. Maintenance has always been accomplished in a timely manner, usually in one (1) day or less. I am very grateful for living here for a myriad of reasons ranging from cost, service, convenience and security. You will as well. Remember 'your attitude determines your altitude.' Truly five (5) Star Service. Thanks again

After a rough start due to poor communication we finally got our job scheduled. Crew arrived on…read moretime and after two days of hard work our guest cottage had a new foundation. Very pleased with the work performed by Colton and his crew. Highly recommend this company. They promised they would work on their communications.

I have called this company five times in the past two weeks about the crawlspace encapsulation job…read morethey did under our house. Not one call has been returned. Very poor customer service.

We bought a liner from this store and had it installed by someone they recommended. The liner had…read morean issue a few days after the installation and they really handled it well. I really was expecting to have to fight to get a replacement but they were professional and took care of us. It was not a hassle at all which I appreciate as a customer very much!

They are always helpful, knowledgeable and friendly. We highly recommend for our hot tub needs!read more